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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21788 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21788 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Rodney

  • Rodney I.
  • Verified HomeBuyer
  • October 07, 2025
  • Hanford, CA

My experience with Lennar was beautiful, outstanding very encouraging to promote Lennar as purchase to other customers their #Warranty is quick fast and online

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Moses A.
  • Verified HomeBuyer
  • October 07, 2025
  • Pilot Point, TX

This is my 2nd home bought from Lennar. They made my dream come through. I’m loving my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great overall

  • Leonardo L.
  • Verified HomeBuyer
  • October 07, 2025
  • Homestead, FL

Great property. Buying experience went well and had assistance all along the process. Everyone was very attentive to guiding us through the buying process. House does have some issues to address so proper/thourough inspection recommended. Good thing there is a 1 yr warranty coverage because still dealing with open tickets.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Not too rough, Not too smooth

  • Victoria A.
  • Verified HomeBuyer
  • October 04, 2025
  • Wake Forest, NC

It was a bit of a rollercoaster experience. Lennar team did grewat by trying to make the process simple and easy, but loan officer (Elijah) often went incommunicado. To make matters worse, whenever we had the rare opportunity of reaching out to him, he seemed naive and non-reassuiring, making us filled with so much uncertainty and anxiety. At a point in time, i had the feeling that probably he was new on thre job. Overall, it was a success, but a lot could have been better done.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar did not leave anything out when building their houses

  • Donna H.
  • Verified HomeBuyer
  • October 03, 2025
  • Graham, WA

It was a great experience the carecenter was efficient and quick getting things repaired.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Daniel G.
  • Verified HomeBuyer
  • October 03, 2025
  • Red Rock, AZ

From the first person that showed me the house to all help people that help me along the way, thank you at 68 years old. It was a pleasure dealing with people that had patience and answered all my questions write down to the people that processed my mortgage.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Deal - Size & Price

  • Maria M.
  • Verified HomeBuyer
  • October 02, 2025
  • Troy, TX

I had a sales & closing team of professionals to assist me with each phase of my purchase. There were a few times when communication lagged, but overall it was fine. The home is solid and it feels safe. I love how the yard is a good size for me. My neighbors are not too close where our homes feel conjoined, yet there is a feeling of community. I will circle back next year with an update.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Great First Time Homebuyer Experience

  • Joanna M.
  • Verified HomeBuyer
  • October 01, 2025
  • Sacramento, CA

Devin assisted us in securing our home. We were hesitant due to all the negative reviews we saw and choosing to not have a realtor, but when people say the builder agents are only working in the best interest of the builder, they have not met Devin. She was truly amazing every step of the way. Austin was fantastic during our walkthroughs and Prestin/Customer Service team have responded very quickly to anything that has came up since we moved in a couple months ago. The only thing I can say that I wasn't incredibly pleased with was the lender representative we had, we felt there wasn't a lot ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

bad experience

  • Charlie S.
  • Verified HomeBuyer
  • October 01, 2025
  • Tracy, CA

i really dont have a good experience during the entire process. unprofessionalism is there. the team is not helpful and giving so much stress and worriedness.

Lennar responded:
Good morning Charlie, thank you for sharing your feedback. We’re very sorry to hear that your experience during the home buying process did not meet your expectations. We hope that, moving forward, your home provides comfort and a more positive experience. If you have any questions or warrantable issues, please submit a service request using your Lennar Account to make sure it is documented and addressed promptly. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 2

Would not purchase from Lennar again

  • Anonymous
  • Verified HomeBuyer
  • October 01, 2025
  • San Antonio, TX

I would avoid Lennar knowing what I know now about the company and quality of their homes. They have admitted to utilizing a fast pace low quality model that I feel lends itself to poor craftsmanship, unaccountability, and a propensity to only be concerned with the bottom line. Simply put, they just don't make quality houses like they use to. When issues came up, I was given the cold shoulder for weeks and told that the warranty doesn't cover the issue that I was concerned about. It did not seem like they were going to provide an amicable solution until I started CCing people on emails ...

Lennar responded:
Thank you for letting us know about your experience. We’re sorry that your expectations were not met and understand the frustration this caused. If there are any outstanding issues or concerns, please email CorporateCustomerCare@Lennar.com so we can review and assist. We hope that your home provides a positive experience from here on. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Kyle

  • Kyle L.
  • Verified HomeBuyer
  • October 01, 2025
  • Sacramento, CA

I like the house so much.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Amazing Lennar Buying Experience

  • Josephine P.
  • Verified HomeBuyer
  • October 01, 2025
  • Summerville, SC

The entire journey of buying a house from Lennar was nothing less than a dream come true! All of our prayers for what we need were answered in our Waverly home. We started this journey in October 2024 and mentioned all the options we wanted in our new house. Most of them were not available at that time. Because of the real estate market was moving slowly the sale of our existing home was delayed. However, it all worked out. Lennar sales rep listened to our concerns and included those options in the next building phase. We are so excited and pleased with all of the additional options. The ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

FANTASTIC EXPERIENCE

  • Juan P.
  • Verified HomeBuyer
  • October 01, 2025
  • Kissimmee, FL

I had a great experience with Lennar on my Florida property! Everyone I worked with was extremely helpful, attentive, and diligent throughout the entire process. They made everything smooth and stress-free, and I truly appreciate their professionalism and dedication. I highly recommend Lennar to anyone looking for a reliable and supportive team when purchasing a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic experience worth waiting goal

  • Qiana S.
  • Verified HomeBuyer
  • October 01, 2025
  • Farmington, MN

I put my trust in the lennar builders and got great results

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

100 % Satisfied

  • Clinton S.
  • Verified HomeBuyer
  • October 01, 2025
  • Roseville, CA

The home buying process was smooth and stress-free. Communication was clear, every question was answered with patience, and I always felt supported. I couldn’t be happier with my new home and highly recommend this team to anyone looking to buy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder was great. She is very helpful entire process.

  • Sravanthi T.
  • Verified HomeBuyer
  • October 01, 2025
  • Groveland, FL

The condition of house was bad. Until yesterday I had toilet seat issues. I dont mind them charging me couple thousands more and give better quality. I have had so many issues but they were prompt to resolve. I should not have had the issues in the first place to begin with. You can check my request history. I still have to raise another request as the door does not get latched properly near garage. I felt this house was rushed to close rather than spending time to provide the quality. Highly disappointed. Would not recommend any more purchases with Lennar. I have heard great things about ...

Lennar responded:
Thank you Sravanthi for sharing your feedback. We’re very sorry to hear about the issues you’ve experienced with your home and the frustration they have caused. We appreciate you acknowledging that our team has been prompt in resolving concerns, but we understand that the problems should not have occurred in the first place. We hope that moving forward we can earn back your trust by providing you with exceptional customer care. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

Nope never again.

  • Danielle A.
  • Verified HomeBuyer
  • October 01, 2025
  • Rancho Cordova, CA

Worst experience ever. Completely unresponsive to any question we had. The minute we signed the agreement to purchase and sent over the deposit it was all down hill and a horrible experience. Buying are first home was suppose to be a memorable happy experience and all I have is frustration and buyers remorse because how bad the customer service was. 100% will not recommend buying a new Lennar home to anyone.

Lennar responded:
Thank you Danielle, for sharing your experience with us. We’re very sorry to hear that your home buying experience did not meet your expectations and caused frustration during what should have been a memorable time. If there are any outstanding issues or concerns, please email CorporateCustomerCare@Lennar.com so we can review and assist. Moving forward, we hope you are able to enjoy your home and that we can work toward providing a better customer experience and earning back your trust. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

dificult to address issues

  • Leonidas P.
  • Verified HomeBuyer
  • October 01, 2025
  • New Port Richey, FL

do not sign any sale contract until you are sure you get a fear deal, especially when home market is going down, I end out buying my home overprice, if you sign it and give a deposit, they won't give credit even if you see they are selling the same model home for 65k less of what you sign for.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

The Lennar team were very professional and responsive to all my calls and questions

  • Valentin G.
  • Verified HomeBuyer
  • October 01, 2025
  • New Braunfels, TX

Overall I couldn’t believe that I purchased a new home , great location and neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Diana is the best.

  • Harris Y.
  • Verified HomeBuyer
  • October 01, 2025
  • Glen Burnie, MD

Diana is amazing. She is very professional and always responds very quickly to any questions and requests.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Not worth the aggravation!

  • Billie A.
  • Verified HomeBuyer
  • October 01, 2025
  • Pikesville, MD

We bought a brand new house from Lennar. This is a great little house. Perfect for our lifestyle. We opted to purchase the washer and dryer with the house. Washer works fine. Dryer came missing a filter, filter frame, and a humidity sensor. If you use the dryer without a filter frame and filter, your clothes get sucked into and behind the drum. Lennar will not fix or replace the dryer. They say, it’s LG’s responsibility. We have lived here without a working dryer for almost 2 months. Lennar will not communicate or support the homeowner. The situation has ruined all trust with Lennar.Lennar ...

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear about the issues with your dryer and the frustration this has caused. If this matter has not yet been resolved, please email CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great

  • Dasmani C.
  • Verified HomeBuyer
  • October 01, 2025
  • Waller, TX

Excellent attention. They made the whole process easier for me and they complied with everything including the planned visits and the closing day.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful

  • Tammy C.
  • Verified HomeBuyer
  • October 01, 2025
  • Lexington, SC

I got my home at a really great price anything that needs to be repaired they get right on it there's a lot of things that are included in the home that cost extra other home builders everything is great except the small yard lol

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Zero empathy to buyer

  • Anonymous
  • Verified HomeBuyer
  • October 01, 2025
  • Crosby, TX

Negative experience spacial with Bonita Lerner sale representative.

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear that your homebuying experience lacked empathy. For any warranty-related issues, please contact your local Customer Care team by submitting a service request through your Lennar account. We hope to have the opportunity to earn back your trust and provide you with a positive homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Just a sale

  • Ayanna M.
  • Verified HomeBuyer
  • October 01, 2025
  • Baltimore, MD

Well you are in a beautiful new home and your CCR tells you the home is cheaply made with poor products first two weeks lights had to be changed door off hinge hole in door from stopper patched up shelves misaligned stove door ajar

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced in the first weeks of your new home, including the concerns with lighting, doors, and shelving. If any items remain unresolved or need further attention, please email CorporateCustomerCare@Lennar.com
so we can review and assist. We hope that, moving forward, you can enjoy your home and create wonderful memories. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

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