Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21788 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Everyone in that department
- Malo B.
- Verified HomeBuyer
- September 21, 2025
- Cibolo, TX
Very disappointed and dissatisfied with how my signing and how I was treated threw that process.
Lennar responded:
Good afternoon Malo,
Thank you for sharing your feedback. We’re very sorry to hear that your signing experience did not meet your expectations and that you felt dissatisfied with how it was handled. We hope to have the opportunity to earn back your trust and provide you with a wonderful homeowner experience moving forward.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 1
Great home buying experience
- Anonymous
- Verified HomeBuyer
- September 20, 2025
- Elko New Market, MN
Great home buying experience since the very first online contact. Lennar staff support and responsiveness very fast and assertive. Lennar apps make life easier. Closing date and home availability on time. Lennar sales, construction manager and mortgage teams were great. 5 stars.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Denice
- Denice O.
- Verified HomeBuyer
- September 19, 2025
- Hutto, TX
They are very quick about the few little things I’ve had questions on. They get back to you very quickly when I’ve put in a request
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent Customer Service
- Anonymous
- Verified HomeBuyer
- September 19, 2025
- Plumas Lake, CA
everyone involved in the home buying and inspections process was very helpful and responded in a very timely manner
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Dan was a great sales person
- Daryl R.
- Verified HomeBuyer
- September 18, 2025
- Henderson, NV
Very smooth and no surprises
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy So Far
- Joey H.
- Verified HomeBuyer
- September 18, 2025
- Jarrell, TX
we’ve been in our home for a little over a month and so far we’ve been well pleased. It is a simple tract home but we’ve done several adds to make it our own. It would have been nice if there was a loop on the water line to make the installation of a water softener more convenient. The buying process was simple and straightforward al the way through the closing. I’ve reached out to Lennar on a couple of occasions about some small issues and they were very responsive.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall, process was smooth, and the people were fantastic!
- Anonymous
- Verified HomeBuyer
- September 18, 2025
- Summerville, SC
Overall all of the people that we worked with were very knowledgeable and helpful. We had a few minor issues to deal with, but nothing significant, and in each case everyone was very responsive, and went out of their way to ensure we were satisfied. For sure would recommend Lennar to others!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy but problems
- Leticia A.
- Verified HomeBuyer
- September 17, 2025
- Floresville, TX
My overall experience was great! I had some really great people helping me through the process. I did have a few issues with the house once I moved in. Dishwasher not working and roof leaking in light fixture in the bathroom. Roof was taken care of quickly. Going on 2 months and dishwasher is still not working.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Great experience with buying a new townhome
- John K.
- Verified HomeBuyer
- September 17, 2025
- Chattanooga, TN
Heidi and Rebecca we great walking us through the process of answering questions and getting what we wanted Could be happier with our new home
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Great experience
- Patricia G.
- Verified HomeBuyer
- September 17, 2025
- Corpus Christi, TX
I have had a great experience from start to finish with LENNAR. All my questions were answered promptly. I was always informed as updates came in. Friendly faces and great. Customer service was above average.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor Workmanship & Oversight
- Anonymous
- Verified HomeBuyer
- September 17, 2025
- Huntley, IL
I say poor workmanship & oversight because so many of the issues are related to an untrained workforce. Simply stupid things: leftover carpet padding kernels under the carpet, so there are chunks of unevenness noticeable when you walk on the carpet in your bare feet; same with subfloor fasteners not set fully that you feel through the carpet; extremely poor caulk quality called out during the walk through, made worse when corrected; garage door track misaligned causing the door to warp; garage door weatherstrip short by 3+ inches; refusal to paint the wood truss portion that is visible in ...
Lennar responded:
Good ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Good price for home but issues on materials
- Patri P.
- Verified HomeBuyer
- September 17, 2025
- Ave Maria, FL
I was very surprised to get a great price for the size of a newly constructed home. However, after just the first week of moving in, I had to place 7 warranty claims on defects for certain materials. For example, it has been over a month and I am still have not received a new lock for my front door!
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
Your attention to responses has been very impressive. Ava was really good at what she did.,
- Richard K.
- Verified HomeBuyer
- September 17, 2025
- Crandall, TX
Great job start to finish!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Purchase of duplex in Cadence area
- Anthony D.
- Verified HomeBuyer
- September 17, 2025
- Henderson, NV
Well organized purchasing process from beginning to end.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Problems problems problems with loan process, getting into my house, unhappy with quality and honesty
- Adele F.
- Verified HomeBuyer
- September 17, 2025
- Hutto, TX
This is my seventh house I bought and it was the worst experience in everything from home selection, loan process, delays in moving into the home, discovering poor workmanship and a losing battle with fire ants.
Lennar responded:
Good afternoon Adele,
Thank you for taking the time to share your experience. We’re truly sorry to hear that your homebuying process and overall experience did not meet your expectations. We understand how disappointing this must be, especially after purchasing multiple homes. If there are any warrantable items or ongoing concerns, please don’t hesitate to contact your local Customer Care team by submitting a service request through your Lennar Account.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Well Done Lennar
- Albert O.
- Verified HomeBuyer
- September 17, 2025
- San Diego, CA
Overall great experience. Townhome was constructed better than expected, with no major issues.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Some issues
- Clarinda S.
- Verified HomeBuyer
- September 17, 2025
- Westfield, IN
Found missing paint places and quality of workmanship not the best.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Pretty much what we expected. Happy over all.
- Ernest F.
- Verified HomeBuyer
- September 17, 2025
- Elgin, SC
Emily was beyond excellent. VERY attentive. Couple of small build issues. But we're working through them.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
My Lennar Experience
- Jacqueline L.
- Verified HomeBuyer
- September 17, 2025
- Hockley, TX
Great Sales Consultant Brian, answered questions by email, text, or phone. Ryan, mortgage officer and loan processor gave satisfactory service, the loan process was overwhelming with documents, turnaround time, and zoom loan closing,website had hiccups, the quality assurance person for walkthrough was awesome! The warranty specialist Miema has also been great, addressing needs w electrical system and paint repairs.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
we had a good experience with Lennar
- Renu G.
- Verified HomeBuyer
- September 17, 2025
- Crandall, TX
Loan application and processing was very smooth and easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Average Cookie Cutter Home
- Anonymous
- Verified HomeBuyer
- September 17, 2025
- Huntley, IL
Thought was not put into the design of this home. Why in the world would anyone put a window in a walk in closet and a door on the opposite wall. Where do they expect you to hang your clothes? If they had put in a normal closet with sliding doors, there would have been more room to hang things in the closet, the room would have been bigger and had a second window.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Mi whole experience
- Cristhian G.
- Verified HomeBuyer
- September 17, 2025
- Princeton, TX
We loved the home and we consider ourselves pretty easy customers but working with Bryan the sales consultant was terrible, we were never able to get a hold of him after he got out earnest money. We liked the construction process not the people running it that is just trying to build homes and don’t care about the details
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 2
Paul
- Paul L.
- Verified HomeBuyer
- September 17, 2025
- Columbia, TN
Purchase could not have been easier. Selection good. Super location.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
• The painting work is really poor.
- Yang X.
- Verified HomeBuyer
- September 17, 2025
- Westfield, IN
The quality of the house is very poor, especially the painting work. Although I had many things corrected later, after moving in I still found many quality issues. My friend also bought a Lennar home, but their construction team did a great job, while the team that worked on my house was terrible. In addition, the paint quality is very bad. If I had been told at the time that I could choose better paint, I definitely would have paid extra for it.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Still on the fence
- Dorothy W.
- Verified HomeBuyer
- September 17, 2025
- Lake Alfred, FL
The Rep is wonderful. We are still north and have yet to move in. Unfortunately, the home watch service keeps finding issues that need to be resolved. I am concerned.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 4
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