Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Dream home for my family
- Addison R.
- Verified HomeBuyer
- September 10, 2025
- Winter Haven, FL
Unbelievable to move into a new build in Florida. It's a dream come true for our family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Thanks to Brent and Andy
- Donald C.
- Verified HomeBuyer
- September 10, 2025
- Greenfield, IN
I got to experience the building of the house. There are issues I experienced during my build. First issue would be the siding being installed as though they were shingles and not staggered like it should have been. Second would be the flooring being installed the same way! There was a stair step pattern. Flooring should've been sporadically staggered. Neither the siding nor the flooring was corrected. Third issue would've been kitchen countertop installed properly, but then a few days later was cracked. Andy resolved that issue and had the countertop replaced. Fourth issue would've ...
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
I am very Happy with my new Lennar Home!
- Jessica D.
- Verified HomeBuyer
- September 10, 2025
- San Tan Valley, AZ
I am happy with how responsive the Lennar team was during the purchase. They kept things moving forward and kept me informed constantly during the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mr.
- Roger B.
- Verified HomeBuyer
- September 10, 2025
- Westfield, IN
We only met the construction manager after we closed, and did a brief walk around, I believe that he did address the issues our individual inspector noted during the build process. Dominique Peck, Sales Consultant, was excellent. She was always very responsive to our many questions. Jackie Dearmond, Concierge, was quite responsive to our questions and in providing necessary information needed all the way to our closing date.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
All the purchasing process went very smooth.
- Marian P.
- Verified HomeBuyer
- September 10, 2025
- Littleton, CO
Everybody at Lennar helped us all the time. They went above and beyond to make sure that we have everything we need.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Happy with my home
- Ryan N.
- Verified HomeBuyer
- September 10, 2025
- Thornton, CO
Overall the home is great. I have been pleased with all the customer service I have received. The appliances are standard which is fine they do the job
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Best experience ever
- Jacqueline C.
- Verified HomeBuyer
- September 10, 2025
- Wimauma, FL
I know there are several builders here in Florida but my heart went with Lennar. I saw several homes while looking but when I saw this community and walked in my house I knew in my heat it was the one for me. The process from start to finish was unbelievable each person from Anna to my amazing loan officer Jon was by far the most professional and experienced people to work with. I don’t think you can work with a better company with no hassles they respond quickly and clarify each detail needed to get the home buying process done. I would buy from Lennar again and again there’re professional ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Finance Dept needs new management
- Edson M.
- Verified HomeBuyer
- September 10, 2025
- Ocean Isle Beach, NC
We were doing a 1031 exchange which amounted to 80% of the value of our condo but we were asked for so many documents that was just way too time consuming to submit, especially getting records for 8 different businesses. We were obviously qualified but they kept on asking for more and on the 11th hour we decided to pay the balance in cash. Fortunately, we had the funds, but what about others that are being harassed because the decision maker sitting behind the desk does not have any common sense at all?.
Total Score 3
Quality 4
Trustworthiness 1
Responsiveness 4
Overall good
- Susan H.
- Verified HomeBuyer
- September 10, 2025
- New Braunfels, TX
The process was easy. All the people were very nice. Overall the house is good. Quikly built. Some issue and a lot of things not included which is what krpt the price down.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
corrections
- Anonymous
- Verified HomeBuyer
- September 10, 2025
- Titusville, NJ
home is fine, quality is pretty good. Not putting in toilet paper holders, towel racks, seems cheap. They should do that. When you spend $500,000 on a property , this should be in. Issue with the floor in the kitchen and with my bathroom floor by the shower as well. Waiting for them to get back to me to fix. I have been waiting.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
Good builder, TERRIBLE MORTGAGE COMPANY
- David B.
- Verified HomeBuyer
- September 10, 2025
- Maiden, NC
The aboslute worst Mortgae experience in my 76 years. I have owned and applied for mortgages on 9 homes. This company does not know what they are doing. Buyer beware... I have an 844 credit score, and hundreds of thousands in liquid assets and the Mortgage "agents" made the process extremely time consuming and painful...Asking for the same documentation MULTIPLE TIMES...Potential buyers seek your mortgage elsewhere!!!~
Lennar responded:
Thank you for providing your feedback. We are sorry to hear that the mortgage process was difficult for you. We will use this feedback to continue to try to improve our process. I hope you are enjoying your new home and we appreciate you being a Customer of Lennar.
Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Great experience with Lennar
- Matthew C.
- Verified HomeBuyer
- September 10, 2025
- Westfield, IN
Dominique was amazing! She helped us through the process of purchasing our home. Our celebration review was excellent as well with Lennar(can’t not recall the gentleman’s name but he was great!)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Home sale agent
- Gerson H.
- Verified HomeBuyer
- September 10, 2025
- Maiden, NC
María was great. The communication throughout the entire process was the best. She always replied in a timely manner. Even after the sale she continues to answer any question I have. She is very knowledgeable and professional I love this new community very bicycle and walking friendly with nice sidewalks new pool coming soon. Thank you Maria
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lukewarm Buying Experience
- Vanessa K.
- Verified HomeBuyer
- September 10, 2025
- Katy, TX
I recently purchased a home with Lennar, and overall my experience was pretty lukewarm. Despite being the buyer, there was little flexibility on the timeline, even when I had legitimate scheduling conflicts that prevented me from attending key events. I was able to move one of the events, but afterward, my homebuyer concierge, Lohana, completely stopped responding to my questions and concerns, which was frustrating and left me feeling unsupported during an important process. As for the home itself, the quality and workmanship were about what I expected from Lennar, which unfortunately ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Tracey
- Tracey L.
- Verified HomeBuyer
- September 10, 2025
- Sicklerville, NJ
The experience was seamless, from my initial meeting with Rebecca to my constant communication with John and Heather, I couldn't have asked for a better team of people to walk me through this experience!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Enjoyed working with all the Lennar staff from start to finish. All are very professional in their field of work and getting answers to questions.
- Karl J.
- Verified HomeBuyer
- September 10, 2025
- Graham, WA
Overall we are happy with our new home.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Standard spec home experience
- Shane T.
- Verified HomeBuyer
- September 10, 2025
- Crandall, TX
Overall quality of the home is acceptable. However, the landscaping crew did absolutely nothing to grade the yard evenly before laying grass. Yard is filled with dips, ditches and high spots or concrete chunks. Multiple ankle and knee twists/sprains have already occurred in 3 weeks. Lennar partnered with an HoA that partnered with and internet provider that forces the Internet provider upon the entire 4000 home subdivision. Sales person was good. Mortgage representative was fantastic. Warranty review specialist was fine. Construction manager was good.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 4
Good quality homes.
- Jitendra T.
- Verified HomeBuyer
- September 09, 2025
- Fort Mill, SC
Good quality homes. Very responsiveness to any issues. Very happy with my home.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Vazquez Ojeda
- Rogelio V.
- Verified HomeBuyer
- September 09, 2025
- Bloomingdale, GA
Excellent service and great houses
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our house wish it came feeling complete and clean
- Paschen S.
- Verified HomeBuyer
- September 09, 2025
- Corpus Christi, TX
Loan officer was great and made things simple, however, person collecting required items often couldn’t find items or asked for them 3-4X. Final walkthroughs were half done, the workers were overbooked so they had others step in who had no clue what was going on. Was told the home would be cleaned up by the time we picked up our keys and it was still dirty in every single room and outside. Trash, left over construction parts, dirt, paint, etc. when we complained we were told since we had the keys there was nothing they could do. nearly 2 months later still no grass and our fence is left ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Awesome home. Awesome after sale experience
- Phyllis A.
- Verified HomeBuyer
- September 09, 2025
- Providence Village, TX
Norman was my salesperson. He reached out to me, keeping his promise to call me when it was time for me to make an offer.At the point of signing, I suddenly developed cold feet. However, he encouraged me to proceed. Today, I am very happy in my beautiful brand new Lennar home. Thank uou Norman.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Value
- Michael S.
- Verified HomeBuyer
- September 09, 2025
- Las Vegas, NV
Terrible Builder!!! You are just a number. Changed finish products without notification. Used more inexpensive and cheaper materials. Numerous examples; 2 foot on center studs in house not 16”, very shorty workmanship. No cold water due to water for complex coming from water tank on mountain, not disclosed! Endless issues. Would NOT recommend Lennar to anyone!
Lennar responded:
Hi Michael, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. We want to deliver a better customer experience, and not one in which you feel like a number. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Lennar buiilders
- James F.
- Verified HomeBuyer
- September 09, 2025
- Myrtle Beach, SC
Builder went cheap on everything. Definitely would not recommend. Wouldn’t recommend Lennar mortgage either.
Lennar responded:
Hi James, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as the issues you had with Lennar Mortgage. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great overall
- Shiela L.
- Verified HomeBuyer
- September 09, 2025
- Shafter, CA
Overall everything was smooth and everybody was very helpful and friendly and professional Museum I haven't had any problems except I didn't realize how fragile the the flooring was and the movie made pools in the floor and then I have little issues with the cabinets everything is working really well
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Les followed through and assisted us. I would trust working with him.
- Stechnij L.
- Verified HomeBuyer
- September 09, 2025
- Mesa, AZ
Others not so much.
Total Score 4
Quality 3
Trustworthiness 1
Responsiveness 1
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