Lennar Reviews

The house is not insulated well and the furnace constantly runs to keep the place at 68 degrees. Cold air is coming in from so many areas.

The personal were very professional and very knowledgeable and they have explained everything very clearly the process was very simple and very easy my overall experience was awesome

The overall homebuying experience was abysmal to say the least. The purchase was so invasive and overly personal regarding expense explanations. Robert R the senior loan processor and Steve A. were incompetent, unprofessional, and RUDE. Some examples: I was in the process of a divorce (hence the purchase), and some explanations were needed (I understand). Robert R. asked for an explanation of "downsizing" from one home to the next (mind you the size difference between homes was ~300 sq feet from 2700 to 2400). I explained to him via DocuSign that the downsizing was due to the divorce. He weaponized underwriting and said it was an "unacceptable" explanation. Excuse me? I worded in a superfluous manner to satisfy his needs. He then asked why I made more overtime this year than the previous year. I'm a police officer with access to arguably unlimited overtime. I provided an explanation via DocuSign stating I was going through a divorce so I had more time on my hands for overtime. He said “A divorce has never caused more overtime to be authorized in a work place” and demanded a letter from HR to explain why I was making more money!! The audacity is shocking and I'm getting annoyed just reviewing our previous correspondence. When he was provided with this letter, he then told my HR Director that his explanation was INSUFFICIENT! He had to supply him with a second letter of explanation. It was embarrassing and unnecessary. I relayed this to him and Steve A. who referred to him as a "bulldog" and "just doing his job". I can provide another dozen explanations, but I implore you to refer to all of our emails to get a grasp of how obnoxious and overly invasive they were. Thankfully I have the fortitude to deal with this because this would have absolutely pushed any number of prospective buyers over the edge as I almost decided not to purchase this home because of them. During the closing process, I was informed I did not submit documents to satisfy DTI issues. I had to screenshot the already submitted documents and highlight the areas on behalf of Steve A. and Robert R. I submitted 50+ documents for this loan. Furthermore, Robert R. essentially threatened me with homelessness the day before closing because he did not agree with Steve A. on my DTI over an RV payment, I was not able to pay off before closing. I explained my DTI was not even at 40% INCLUDING the RV and he said I would not be able to close on the home. After a heated exchange he apologized and said he misunderstood what I was paying off at closing. I submitted all of the appropriate documents showing I had paid off the debt required to have the agreed upon mortgage and figures etc. On closing day, I was up at 6AM to sign the closing documents remotely when I discovered the figures were not as agreed upon. I had movers, 3rd party installation companies, etc. set to come at 9AM. Nobody returned a phone call to me until nearly 10AM. Thankfully finance management team processed the loan with the documents already submitted. I didn’t get a “congratulatory” text on closing until 5PM. What was supposed to be an exciting day, albeit bittersweet given my divorce, was miserable. Steve and Robert’s total and utter incompetence stripped any joy from this day. This was the 4th home I’ve purchased in the last 10 years or so and it was the worst purchase and closing I’ve ever experienced or heard of. I show the emails and demands to friends, colleagues, etc. to gauge objectivity and everyone is in shock at the lunacy. I honestly hate that I supported this company because of how poor this experience was and I hope the right people read this so the next customers aren’t robbed of a fun and exciting closing day. If any of the phone calls were recorded, please listen to them and hear it for yourself. Steve was condescending and Robert was the rudest “professional” I’ve ever dealt with. The Christian in me forgives them, but they were truly awful. Chris has been fantastic with all construction related concerns and is the only glimmer of hope with your company (from my experience). ... More

Well I felt in love with it since it was ash I felt rushveen that I still have to finish some budines in the other state I did not enjoy the walk to check tgat house n issues that had arise but I guess is my fault since I did not share my timing was very tight n the worst was that the registration of the ac I did not know I had to register not only one but 3 n beside the one outside I have to clim myself into the attic tgat but the way is dangerous ly build I don’t know how if there is a need to fixi it how the person is going to rusk falls down but any way I made it n send the info too late for 19 year warrant I wish the builders should have done this specially for a single senior woman the seller was very knowable n kind but a little push after all she needs to sale I wish I can give more feedback but I have not spend that mis ch time at the house yet n hopeful I don’t find any problems when the time cames thank u ... More

Our experience purchasing a Lennar home was disappointing and frustrating. The sales and closing process lacked organization and clear communication. We were passed between multiple representatives who did not appear to be on the same page. Our primary realtor was frequently slow to respond, and on our scheduled move-in day he was extremely difficult to reach. We were informed he was assisting another family while we were actively moving into our home, which added unnecessary stress. Unfortunately, the home itself has also fallen short of expectations, especially given the price. Several features that should be standard were not included, such as ceiling fans, window blinds, a screen for the back door, and a shower door. The guest bathroom has black streaks in the tub and sink that are impossible to remove. Appliances advertised as brand new arrived with visible dents and marks prior to move-in. The exterior landscaping was poorly executed, with low-quality mulch placed without a liner, resulting in ongoing weed and insect issues. We will need to redo the landscaping ourselves. Additionally, the garage is undersized at 19x20 rather than the standard 20x20, which feels like another cost-cutting measure. Upon move-in, there was still red builder tape throughout the home, indicating unresolved issues. Overall, the quality, service, and attention to detail did not align with the premium prices Lennar charges. Based on our experience, we would not recommend buying a Lennar home. ... More

This home buying experience was frustrating from start to finish. The build quality did not match the price. Multiple issues showed up that should have been caught before closing. Finishes felt rushed and inconsistent. Communication was weak. Getting updates or answers took repeated follow-ups. Problems were acknowledged but moved slowly, if at all. Some items were marked complete without being properly fixed. Value for the price was disappointing. You pay a premium but still end up chasing basic corrections. If you expect strong attention to detail and prompt service after signing, you’ll likely be let down. I would tell buyers to document everything, push hard, and set expectations early. Do not assume issues will be handled quickly once the paperwork is done. ... More

The home buying process was easy… I’m a first time HB so, if things were complicated I would have known. I did not have a realtor, after my initial interest, I could not get a realtor. The materials are very cheap and the damage to the material during the build are not replaced or repaired. My new home came with extra tenants (rodents)! I cried for nights because I couldn’t believe I moved into a new home with RATS! I called the rep that said “call if you need anything”! I never heard back from here. I’m thankful to have a home and I ask God to bless our home!

My overall experience with Lennar was good. There have been and still are issues regarding quality control. I have purchased a Lennar home in the past and was very happy. That is why I purchased another Lennar home. However, I am disappointed with some of the workmanship in my current home.

The team is very professional and helpful throughout the process, especially for me, who was in the military and away from the country for a month; everyone still assisted.

My home buying experience went very well. They worked with me in every way possible to help me get my first home,

From the moment I made a decision to purchase from Lennar, the whole experience was flawless and stress free. I started with Scott, the loan officer who was amazing, for the preapproval. He kept me informed through that whole process. Then I dealt with Susan the underwriter and she was great. I still cannot believe from start to finish, the whole process was done in 3 weeks. I am astonished. I have been recommending Lennar as my experience was awesome.

Once you close, your team (builder)do not respond to issues arising since moving in. You will be on your own. This is very bad business.

We have not moved in yet. But we think that we have bought a great home. My only suggestion is that you offer an appliance allowance instead of putting them in. Because now we have to remove all of the appliances and buy different ones

An eye to detail was missing. But the responsiveness to the issues was great!

The actual buying experience was good, However, the financial part of it was the worst.....................

The home buying experience was unfortunately horrible. Each step of the way we were rushed to make important decisions and make large payments without fully understanding the process. Complete and written guidance was not provided to us in advance. The staff tended to appear as if they were looking out solely for themselves/Lennar, rather than the customer, oftentimes cutting corners or excluding critical information.

I bought my house from a floor plan site unseen. Closing was seamless and I was extremely impressed with the walk throughs and me finally getting my keys and everything about the home. I would recommend lennar to anyone that is in search of a new home.

Lennar help me with my first home and the process was so smooth. They explained everything in detais.

This is the size of house we were looking for in a nice central location in the southern Denver area. We are both closer to work and have room in this house for work from home days or crafting. The only downside I have found, and this is coming from being an electrician and building inspector, is finding all 4 bedroom flush mount light fixtures being mounted with only 1 screw instead of the manufacturer's and code required 2 screws. I have replaced all with ceiling fans.

I helped my son purchase his first home at Henshaw Farms and overall it was a great experience. The process was smooth and organized which alleviated a lot of stress for us.

Great place for the money.

People working for you, sales rep and project manager their liars that don’t deserve to be around no one

Robert, one of the new home contact persons is great. Always gets back to us and helps us with multiple questions

I am writing to formally express my dissatisfaction with my overall home buying experience and the ongoing warranty issues related to my new home. From the beginning, the process was stressful and poorly communicated. Many concerns that were raised prior to closing were either rushed, dismissed, or left unresolved. As a buyer, I expected transparency, accountability, and a reasonable level of care—especially when making such a significant investment. Since moving into the home, I have experienced multiple build quality issues that should not exist in a newly constructed property. Several warranty claims have been submitted, yet the response and resolution process has been slow, unclear, and frustrating. In some cases, issues appear to be minimized rather than properly addressed, which only adds to the stress and inconvenience. A new homeowner should not have to repeatedly follow up, question workmanship, or feel ignored when legitimate concerns are raised. The quality of construction and the handling of warranty claims have fallen short of the standards that Lennar promotes. I am sharing this feedback with the hope that Lennar takes it seriously and improves both construction quality and customer support for future homeowners. I also expect my remaining warranty issues to be addressed promptly and professionally. ... More

I recently sold my DSLD home and moved into a Lennar. I must say DSLD beats Lennar any day and in same price range. Lennar needs to hire new crews bc every outlet is extremely crooked, outlets are thrown into middle of walls that make no sense, you cant cook on your gas stove bc the exhaust does not go to the outside (DSLD did) and the fire alarms go off, I get 5 mins of hot water, the tile in the shower is so uneven it hurts your feet. The only enticing thing is the 3.99% rate.