Lennar Reviews

Our sales person, Kimberly, was wonderful. We felt comfortable with her and that she was giving all the information we needed. Mortgage was another strory and that has been a big problem for Lennar for years. This is our 3rd Lennar home and the mortgage dept. is always a issue. Closing for the most part was good. We were told we would get our $5000 deposit check back at closing, we didn't receive it for about 2 weeks later and 20 phone calls. Also, no deed in the package and no real introduction to obtaining services at the amenties center. Warranty with Guilmero is the best Lennar has done in years. He know his business, responds as to what needs to be done and how to address it. Right now, we have a issue with warranty and they want a virtual phone meeting. We find that totally unacceptable. Make a appointment and get out there to your customer. ... More

our home was completed slightly ahead of schedule, our initial walk through found several cosmetic items that were all taken care of before our final walk through. Since moving in we found a few items that needed attention all of which were taken care of in a timely manner. For us the customer service has been great, everyone we have dealt with has been super nice and easy to deal with. For the money I believe that our home has been a great investment and would recommend Lennar to everyone.

Very ship materials are use to build, finishes are really bad.

Found th design house in a different development than first wanted. Multiple POA restrictions. Showed us house. Lied about being able to use Burnt store marina pool. Later told about easement which restricted pool layout. Mortgage sent multiple paper work- some sent multiple times. Had to wait 2 days to get keys after our settlement. Not a great idea to buy a lennar house in mixed community of builders. House vacant over a year. Had lots of bugs on the floors. Even blood on floor and wall. Still with problems getting onto website to report problems.

please remove my name from the entrance of the building for the private and we do not walk through the entrance since we have different entrance. the garage door is automatically open and close . need to be fixed asap.

Professional, inflexible, corporate, cold, impersonal.

All staff were very nice and provided us all information we needed. The communication between the staff and myself went very well. They texted me and/or emailed me in order to help me complete the process of purchasing the house.

Not everything I was told is how it really happened. Everything I was told that would be included with my monthly payment in escrow with separated from the actual payment so all my bills are all over the place and I had to hunt down everything that I’m going to be paying so that I do not forget to pay something only use my house such as insurance taxes HOA fees were all supposed to be included with my monthly mortgage payment. I’m very disappointed and just a month and a half after purchase I get hit with more cost that I was not anticipating they can do better.

It’s NOT worth the headache to use Lennar mortgage for the credits the offer. Our loan took over 60 days because Patrick the loan officer was incompetent. Repeatedly asked for the same documents and did not know how to read bank statements. It caused so much stress for my husband and I.

Not good quality construction

The quality and work done is poor. The responsiveness to issues is also not good. I would not recommend.

Me and my family where in process of buying a new construction from them, well once all came down to paperwork the appraiser under praised it AND THEY WOULDNT BUDGE! You would think we’ll sale th house to us for that price he “appraised” it for shoot I’ll even settle for 10k over appraisal! BUT, not lennar lol noooooo they CANCELLED ALL PAPERWORK TERMINATED OUR HOME BUYING PROCESS THE ONLY GOOD WAS GETTING OUR MONEY BACK! DO NOT I REPEAT DO NOT BUY OR ANYTHING FROM THEM! THEY SAY THEY ARE HERE TO “HELP” YOU BUT CAN GIVE 2 SH*TS ABOUT YOU OR ANYONE ELSE!

They solved the problems as they appeared

This is my second Lennar home. Very pleased so far with the build and response to some minor issues. I have more than I could have dreamed in my home at a great price. Love the space. Well thought out floor plan. Lovely area. Great staff. Overall very happy.

Quality is very bad .. too many issues after move in and some times contractors take linger than expected times and issues goes in circles between hvac electric etc

The buying experience and workmanship wasn’t so great however, Victor has been there every step of the way when responding to issues. He’s very professional, knowledgeable, and listens to what you are saying. Great communicator and fantastic to work with.

Thanks Giovanna for your help and your knowledge

All good nice and quicker cloaing and goid helping team

We haven't bought a home in 15 yrs and hope we never have to again. If we ever do it won't be with Lennar. I don't know even where to start so I'll stick to the facts. First off they sent us the contract with floor plan and we were so happy....until we saw the house in person and realized they SENT US THE WRONG FLOOR PLAN!!! I kid you not, the plan we signed for had a extra flex space down stairs which excited us so much. My wife sews for a living and it was going to be a great work space and sure enough it wasn't even there. Their response...."Oops" That was a alternate draft and never should have been sent to you. WOW... and the compensation for that was Zero of course... Now lets get to closing because this is good one. We understand delays happen all the time. We knew it was a possibility but we had a buyer for our old home and took the chance of selling it and timing being out of it 1 week after our new home was to be closed.. So of course it was not a huge surprise when they called us the week of closing and emailed us and said DUE TO DELAY IN PGE METER INSTALLATION there would be a possible up to 3 week delay. I met with the builder and he said its a PGE issue they can not control and out of our hands. Well what they didn't know is I have a work contact with PGE and so I called and asked about the delay. The project manager for my track was very surprised to hear that and relay NO REQUEST for a meter has even been made. Can't make this up. So I emailed my agent and that builder to relay what I learned and get clarification. I mean maybe PGE is wrong. maybe its their error. I wanted to give my home builder the opportunity to set the record straight. Insert Cricket sound here lol. No response at all. Their silence said everything. Flash forward to when they delayed it again at closing after that delay of the " Meter" cost me over 1k in hotel bills till the home was ready I brought that up with my agent. Her response was " Well I was out of town that week and get lots of emails" She said she never saw the email and even said she did not even recall why we were delayed. Now that made me feel important lol. Sure enough I get a call the following Monday from PGE after I sent that email the rep said " Your meter was just requested?" WOW just WOW. Such blatant dishonesty and lack of integrity made me wonder how they even can stay in business. So you might be asking yourself surely you let your agent know how you felt and the end of all this. Of course I did and while she was apologetic and said I could speak to her Manager of course I was not in the mood to relive any of this. The second I got my keys I tried to put it all behind me. Then sure enough I get this email to rate my experience lol. Well we all have to lay in the beds we make. ... More

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We love our new home. The whole process was positive! Everyone we worked with answered our numerous questions, helped with our decisions and followed up with our concerns. The communication with all involved was excellent. We have lived in our home now for about a month and have had no issues.

The team at Lennar provided exceptional assistance to my family and me throughout the home purchasing process. The transition was remarkably smooth, especially considering a significant challenge we had encountered with another builder. If you are seeking a wonderful experience for your family, I highly recommend considering Lennar; they consistently exceed expectations and promptly resolve any concerns that may arise. Robert, Ron, RJ, Elijah, Melissa, Nate, Kate, Jessica, and the quality assurance manager were all outstanding! I hope I hadn't overlooked anyone.

I feel it is too soon to rate the house. There has been a lot of issues with Lennar homes so we will see. I have had 2 issues so far and they did get resolved quickly. I love the area we are in and the house we chose. The approval process was a hassle. But Kimberly B in SC was amazing.

Docusign horrible to get access, first mortgage guy I felt with unhelpful and didn’t answer my questions. Paperwork had to be sent to lenders multiple times because they never received it. Never received the closing documents as they promised, had to call 15 different people to get them.signed on Halloween and I STILL HAVE NO MAIL BOX. They said they sprayed for bugs but I’m still having multiple bug issues, and the bug guy I called said Lennar never sprayed. The palms they put in the yard never grew and are dead. The contractor made promises to be about the final walk through said he would come back to fix the ISSUES and after 2 emails he’s still ghosting me. Never buy Lennar again ... More

I never imagined that I could buy the house I wanted so easily. After moving into the new house, some minor problems arose, but they were all handled by them in a responsible and efficient manner. Therefore, I am very happy to have chosen this place.