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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22038 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22038 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Just average I thoughr Lennar experience would be better than other home builders...

  • Adem D.
  • Verified Homebuyer
  • November 19, 2025
  • Reidville, SC

There was a site manager, everyone was calling him TK. He made me sign the pre-check list completion before the closing and verbally confirmed one of the issue with the patio door was fixed. I believed him,lol. When I checked it, it was not, I let him know he said he will take care of it by end of the day. But It was still not fixed. I had to request a warranty repair. On the other hand the warranty departman gentleman Gary was great. Good follow up, helpful. Also I would say that the quality of the building is average & below average as expected from mass builders. Oh no new home owner gift ...

Lennar responded:
Good afternoon Adem,
Thank you for sharing your feedback. We’re sorry for the miscommunication regarding the patio door and understand your frustration. We appreciate you recognizing Gary in our Warranty department for his helpful follow-up and support. If you have any remaining warranty concerns, please contact us at CorporateCustomerCare@Lennar.com so we can follow up. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 5

Moderate

  • Anonymous
  • Verified Homebuyer
  • November 19, 2025
  • Rosemount, MN

The quality of work man ship inside the house was bad. Things that should be replaced was fixed and the imperfections can still be seen. No deals or proper discounts was given.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar as a homebuilder

  • Anonymous
  • Verified Homebuyer
  • November 19, 2025
  • West Dundee, IL

Basically, buying from Lennar is a case for "buyer beware." It's not that they build an inferior product, however, corners are cut numerously when it comes to design and providing any sort of choice in materials. Lennar is also incredibly inflexible on almost any request once the sales contract is signed. It's basically a take it or leave it attitude. For my part, I was in a hurry to buy, for personal reasons, and I didn't spens enough time researching Lennar, or their other local developments. I have purchased several new homes from builders, in my lifetime. This was by far, the least ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Tom

  • Tomas R.
  • Verified Homebuyer
  • November 19, 2025
  • Fort Myers, FL

I am grateful and extremely thankful for LENNAR. The house was built beautifully and comfortable. The representative who showed us the property was very professional and kind. The representative from LENNAR mortgage was patient and helpful. She explained and provided assistance throughout the process. I do recommend any person who wants an elegant home to purchase LENNAR. Thank you for your services.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything went smoothly and efficiently

  • Gwendolyn J.
  • Verified Homebuyer
  • November 19, 2025
  • Bowie, MD

LENNAR representatives from initial consultation, working with the loan officers to get final approval all the way to closing day. All the Lennnar Representatives were kind and efficient in all the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mixed emotions

  • John T.
  • Verified Homebuyer
  • November 19, 2025
  • Parrish, FL

Overall, the home itself, the loan process, and the title experience went smoothly. However, we are extremely displeased with the HOA and ARC process. The documentation provided to homeowners states that we can choose between PVC or black aluminum rail fencing, yet our applications for the aluminum rail style have been repeatedly denied without a clear, consistent explanation. This was one of the most important factors when purchasing our home, and had we known that the option listed in the HOA materials would not actually be allowed, we would have reconsidered our purchase. We are also ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Builder and customer service

  • Anonymous
  • Verified Homebuyer
  • November 19, 2025
  • Alva, FL

constructions is supper poor, Customer service worst. Sales person no knowledge of product is very minima. I will not recommend to any one to get Lennar property

Lennar responded:
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, We hope you’re now enjoying your home and look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Bad agent experience and unfinished interior work

  • Anonymous
  • Verified Homebuyer
  • November 19, 2025
  • Woodruff, SC

Our home buying process was

Lennar responded:
Thank you for sharing your feedback. We’re sorry to hear that your Homebuying experience did not meet your expectations. We look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Purchase of my home

  • Lance C.
  • Verified Homebuyer
  • November 19, 2025
  • Parrish, FL

When we went to buy our home it was contingent on us selling our other home.The person buying our home was a developer and kept changing our closing dates for a total of 7 times.We already had a closing date set and our realtor had to keep calling Jessica at Lennar to change our dates.Jessica was fantastic assuring us we wouldn't lose the house and not to worry.Everyone else involved from Lennar was also great switching everything around to accommodate us.Overall it was a great experience dealing with everyone in such a stressful situation.I would recommend Lennar to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good People, Poor Management: Agreements Not Respected

  • Paola A.
  • Verified Homebuyer
  • November 19, 2025
  • Winston-Salem, NC

Rating: ★★★☆☆ (3 out of 5) My overall experience with the construction of my house was mixed. The process started well, but later changes made by the builder turned things stressful and unpleasant. I’m confident Stephan (the salesperson) did his best, and I want to acknowledge that the construction team was always reliable and friendly. The warranty team also deserves credit—they responded quickly and efficiently to every request I submitted, which I greatly appreciate. Logan from Lennar Mortgage provided excellent service as well. However, the quality of the house is not the best, which is ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

owner, big shot, all around nice guy

  • Mark L.
  • Verified Homebuyer
  • November 19, 2025
  • Morrison, CO

nice home, well built, great spot for second home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Townhome for Great Price

  • Mark C.
  • Verified Homebuyer
  • November 19, 2025
  • Ruskin, FL

Every part of the homebuying experience was easy and well-informed. Would do it again.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Ashley,the sales consultant for the South Shore Community went out of her way to answer questions,provide information. She was exceptional and made the process so easy.

  • Donna E.
  • Verified Homebuyer
  • November 19, 2025
  • Millsboro, DE

From the date of my offer acceptance to the closing date the process was a breeze. All information was given for contacts for utility set up and HOA information . All walk through issues were addressed and fixed by settlement date.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not good experience

  • Anonymous
  • Verified Homebuyer
  • November 19, 2025
  • Orange Park, FL

Staff no friendly, no clear communication, craftsmanship not good.

Lennar responded:
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, particularly regarding communication, staff interactions, and workmanship. We hope you’re now enjoying your home and look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Adam, Katy , Danny

  • Ivan M.
  • Verified Homebuyer
  • November 19, 2025
  • Malta, IL

Such a breezy wonderful experience all throughout. Definitely enjoy every bit from the home buying experience to the home being built. Amazing journey

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional

  • Steven A.
  • Verified Homebuyer
  • November 19, 2025
  • Dallas, TX

Riley was outstanding, he was very professional, he kept me updated every step of the way. He is very knowledgeable and made the process easy. This was a great experience for me

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kitchen sink faucet loose

  • Cathy W.
  • Verified Homebuyer
  • November 18, 2025
  • Manteca, CA

My kitchen sink faucet was loose allowing water to leak underneath the sink. I put a request in for someone to fix it. My Customer care representative Jason responded quickly and set up an appointment for someone to come out. The job was completed within a few days later and he even followed up to make sure it was completed. Thank you Lennar for making the process easy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

High quality team of Lennar

  • Anonymous
  • Verified Homebuyer
  • November 18, 2025
  • Woodburn, OR

I enjoyed my experience with Lennar with high quality team, from on site sales agent, to loan officer and mortgage agent, to customer service representative after sale, everyone is great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Perfect starting point for our forever home

  • Dana H.
  • Verified Homebuyer
  • November 18, 2025
  • El Dorado Hills, CA

From the first point of choosing the lot in the new neighborhood development to the hand over after closing was very smooth and easy. This being the entry for us into a 55+ community development has been very helpful into getting us started with the next phase of our lives.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy process - still can’t believe the light switches

  • Ryan R.
  • Verified Homebuyer
  • November 18, 2025
  • Las Vegas, NV

sales process was easy, people were good. Did get response and fix on one issue I didn’t like - but honestly cannot believe they build houses with light switches random distances from the doors. Some literally touching the door frame, some 2 feet away.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Glad to be home

  • Rosalinda C.
  • Verified Homebuyer
  • November 18, 2025
  • Fresno, CA

Working with Chris was great. He answered all our questions. Even the stupid ones. :) I Would definitely recommend buying a Lennar home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth and easy

  • Veronica C.
  • Verified Homebuyer
  • November 18, 2025
  • Littleton, CO

From start to finish the whole process for us went very smoothly! We got the perfect home with all the bells and whistles you would want in your home! All growing pains with a new home were quickly addressed and resolved in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Be cautious

  • Alexander F.
  • Verified Homebuyer
  • November 18, 2025
  • Aubrey, TX

Communication through the whole home buying process was not great. I still have emails with questions that were never responded to. The homes are nice and lot sizes are decent. Main issue we had was finding out all the things that didn’t come with the house at the final walk through. During the initial walkthrough the house was still in the finishing stages of being built and we were told specifically that the only things not included in the new build were a washer and drier and blinds. Which we were understanding of. Then on the final walk through we found out the house wasn’t going to come ...

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

It was really good experience buying home with lennar

  • Anonymous
  • Verified Homebuyer
  • November 18, 2025
  • Raleigh, NC

Everything was good and on time. Quality of material is good. I like the home's layout.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unprofessional! Buy Elsewhere! Fraudsters!

  • Aaron W.
  • Verified Homebuyer
  • November 18, 2025
  • Chula Vista, CA

Unprofessional! Buy Elsewhere! Fraudsters!

Lennar responded:
We are sorry to hear that you felt your Homebuying experience lacked professionalism and that the team did not meet your expectations. We hope you are now enjoying your home and look forward to regaining your trust by providing a great homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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