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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22038 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

22038 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Refusal to Fix Obvious Defect

  • Aulbrey C.
  • Verified Homebuyer
  • November 12, 2025
  • Summerville, SC

We love our home and community! The problem we have is that there was an extremely obvious defect in the installation of our Dormer windows and we have been battling for 3 days with Lennar to simply fix it. We have submitted the obvious cracked window trims and being told that is normal. We have inspected every other house in our section and NONE of the other houses have the issue. Very frustrating being blatantly lied to in order to just try and get us to accept crappy workmanship.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

Nobody is checking!

  • Damon B.
  • Verified Homebuyer
  • November 12, 2025
  • Lutz, FL

Went through the walkthrough on a friday and were supposed to close on Wednesday. Get to the home on Wednesday for final walk and most of the punch list was not completed. Construction manager said he just checked the home this morning and saw things weren't done. So no follow up and no care for getting things right. Part of the roof needed re-shingled and told on the morning not doing it. No warning or heads up, fix was shoddy work also. ended up having to have a run in the roof re-shingled day after closing.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Take forever to fix

  • Chong X.
  • Verified Homebuyer
  • November 12, 2025
  • Fresno, CA

I’m having bad experiences with Lennar. Take forever to fix the master shower room. And now, they excuses that the guys come to fix the shower room don’t have enough training. If he don’t, how come Lennar didn’t hiring someone have full training? Or all your employees have no license to build the home? I’m very upset when they told us they if willing to accept the money and they will not come to fix the shower room that broken!

Lennar responded:
Good afternoon Chong, We’re very sorry to hear about your experience and understand how frustrating it must be to deal with ongoing issues in your master shower.

If this is yet resolved, please contact us directly at CorporateCustomerCare@Lennar.com
, reference this review, and include your home address and details of the concern so our team can follow up with you directly. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Everything was great

  • Juan O.
  • Verified Homebuyer
  • November 12, 2025
  • Henderson, NV

The experience was great very helpful very knowledgeable people and they were there every step of the way to answer any questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great staff

  • Anonymous
  • Verified Homebuyer
  • November 12, 2025
  • Camarillo, CA

Lennar staff we worked with are all excellent. Friendly, quick response, get things done.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great home great buying experience!

  • Jill W.
  • Verified Homebuyer
  • November 12, 2025
  • Surprise, AZ

We were not looking for a new build home. Our realtor who is amazing BTW. Took us Heritage Asante to just "look". We fell in love with the home we were shown. The whole buying experience from qualification for the mortgage to closing to the start of moving in. Has been smooth. We had two small issues. One with the sliding door glass and one with a gate post to the yard and our Lennar builder rep had it fixed within a week of being noted during the walk though. We are not fully moved in yet but I have no worries that if a problem arises Lennar will handle it.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Wow Wow, love Lennar

  • Michael L.
  • Verified Homebuyer
  • November 12, 2025
  • Greenville, TX

I’ve bought 2 homes this year and would like more. I bought my 1st Lennar home Jan in Sherman, TX and my 2nd in Greenville, TX. It’s the easiest 2 purchases I’ve ever made. Value, Quality and everyone I’ve met at Lennar has been great. Thanks and I’ll be seeing y’all soon.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing team that helped me through the process of buying my new home. Understood my needs and was very helpful

  • Rosalio N.
  • Verified Homebuyer
  • November 12, 2025
  • Seguin, TX

Made the whole process of buying a new home easy. Helped answer my questions and are continuing to be available to me when I have additional questions or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing builder and smooth buying process

  • Rashed A.
  • Verified Homebuyer
  • November 12, 2025
  • McKinney, TX

Amazing builder and smooth buying process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Went smoothly but a lot of unknowns and doing everything through portal

  • Cole T.
  • Verified Homebuyer
  • November 12, 2025
  • Bradenton, FL

Things went well with buying but all the computer docs kind of a pain.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar Easton

  • Chris D.
  • Verified Homebuyer
  • November 12, 2025
  • Avon, IN

I have waited until the sales and building process was completed before writing this review. I wasn’t sure if I was going to get the value and quality of construction so I watched my house being built daily. Upon meeting our construction manager and walking through the house, I was immediately impressed by his willingness to answer questions and address the concerns I raised, most of which he had already marked up to correct. I soon realized he really wanted to be great at his job and possessed the skills and abilities needed to be successful. Throughout the construction process we came to ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They didn't keep there word with us regarding the backyard.

  • Marco M.
  • Verified Homebuyer
  • November 12, 2025
  • Mount Juliet, TN

They told us they gonna to flat the backyard. And then they didn't. Also the accountant give us hard time through processing my loan . I wish someone who care can do anything about it

Lennar responded:
We appreciate your honest feedback and are sorry that your Homebuying journey did not meet your expectations. If there are any remaining warrantable issues you would like us to address, please send us an email with the details, referencing this review to CorporateCustomerCare@Lennar.com. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

kakar

  • Qais K.
  • Verified Homebuyer
  • November 12, 2025
  • Moreno Valley, CA

the sellers sucks, when they give me the keys alot was missing and my paperwork is still not complete

Lennar responded:
Good afternoon Qais, We appreciate your honest feedback and are sorry that your homebuying experience did not meet your expectations. We value the opportunity to earn back your trust and support you throughout your homeownership journey. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Bad

  • Elio A.
  • Verified Homebuyer
  • November 12, 2025
  • Homestead, FL

The material used for house are very low level.

Lennar responded:
Good afternoon Eliio, Thank you for sharing your feedback. We’re very sorry to hear that the materials used in your home did not meet your expectations. If there are any warrantable items that need attention, please submit a service request using your Lennar Account so our team can review your concerns and assist further. We hope that, moving forward, we can provide a great homeowner experience and work to earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Process

  • Eric W.
  • Verified Homebuyer
  • November 12, 2025
  • Summerville, SC

Holly was amazing and was very responsive and helpful at every question or issue that arised. Carter was helpful with anything we needed. The large issue has been the lawyer and analyst they missed a few things and rushed through the paperwork missing multiple things and causing issues which to this day have still not been figured out. Tom and Diane were all over the place and contradicting themselves and each other through the whole process. We are still out almost 1000 because of they wrote a check to a creditor that can't be cashed and we have waited nearly two month for this issue to be ...

Lennar responded:
Good afternoon, Eric. Thank you for your feedback. We are sorry to hear that your home closing process was not smooth. We’re glad to hear that you are now enjoying your home. If this matter has not yet been fully resolved, please feel free to reach out to us directly at CorporateCustomerCare@Lennar.com
. When contacting us, reference this review and include details of your concern so we can assist with follow-up. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 4

Trustworthiness 3

Responsiveness 1

Good

  • Bettie R.
  • Verified Homebuyer
  • November 12, 2025
  • Ocala, FL

Overall is a very good experience thank you

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Sunil

  • Sunil K.
  • Verified Homebuyer
  • November 12, 2025
  • Franklin, IN

You are working great you are home very good kumar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Building manager and sales person

  • Tony B.
  • Verified Homebuyer
  • November 12, 2025
  • Sherman, TX

The people I work with were always quick and courteous. The building manager was very professional and spontaneous in his reactions and work. Employees were professional and courteous.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied with the house model, great building manager

  • Anonymous
  • Verified Homebuyer
  • November 12, 2025
  • Myrtle Beach, SC

We like the three bedroom, three full bathroom model. The central air conditioning system works great. The building manager Wayne is very helpful, responsible and knowledgeable. He answered all of our questions quickly. He also helped us to resolve issues. In general, we are very happy with the purchasing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy With My Home

  • Michael R.
  • Verified Homebuyer
  • November 12, 2025
  • San Antonio, TX

I really like my new home.Well built and well insulated.The energy bill savings really add up.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone we dealt with was great.

  • Barry B.
  • Verified Homebuyer
  • November 12, 2025
  • St Augustine, FL

We lived in Texas during the process. Much of our experience was done virtual. Everyone could not have been more gracious and helpful. We requested updates and pictures of the homes progress and they starting sending them to us every Friday. It was incredible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great sales team. Home not as I expected.

  • Sheryl S.
  • Verified Homebuyer
  • November 12, 2025
  • Forney, TX

The agent that sold me the home was great. Every one involved was great. The issues I have had with the house are things like no towel racks in bathrooms, no faucet out back, no knobs or pulls on cabinet drawers and doors, no doorbell and the yard is very uneven. I realize the sod is new but I had new sod in my last home but it was flat. I am 78 with walking issues and have has a couple falls just walking outside.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Sept 2025 Lennar Purchasr

  • Paul S.
  • Verified Homebuyer
  • November 12, 2025
  • Ocean City, MD

Pretty quick process from 1st contact to settlement - under a month. Quality of home seems very high The builders team was courteous professional and very responsive. Lennar employees were proactive informative and professional.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Awesome experience

  • Allan L.
  • Verified Homebuyer
  • November 12, 2025
  • Sequim, WA

The team was very thorough on getting the few items that needed attention before closing …especially Mike. Kim was awesome on the walkthroughs…..explained everything very well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Olga Y.
  • Verified Homebuyer
  • November 12, 2025
  • Venice, FL

Wonderful experience with Lennar title and selling team

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

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