Lennar Reviews

Great experience buying a new home.

The home-buying process with Lennar was easy and stress-free, thanks to the builder’s great communication and support. The quality of the home is fantastic, with thoughtful craftsmanship and great value for the price. The builder kept every promise, responded quickly to questions, and truly cared about making sure I was happy. We truly enjoyed the home celebration (walkthrough) of the house as we were shown how to operate all of the appliances and features. If you’re looking for a reliable builder who makes the experience enjoyable, I’d definitely recommend them!

At the time of purchase everything went smoothly. However, at one time when it looked like our home in southern Oregon was not going to sell, we had thought we would have to cancel the purchase order. Instead of someone from Lennar contacting us to discuss possible options that could secure the house, no one contacted us. The refrigerator and sink are of mediocre quality for the price of the property. It was not an option to have outlets on the island. After moving in there were nails under the carpet, near the door thresholds. After several requests to fix the issues, the response was: "fix it yourself." The paint of the exterior was incorrect and when we tried to address that, we were met with indifference, almost rudeness of the officials. Fortunately, Amanda was there to help us change the color to the original color we had preferred at the beginning. ... More

Hope to have more options for mortgage and title. The overall service from Title is not really satisfied.

this is the 2nd Lennar home we've owned and they have always been responsive to any requests and I just love all that's already included plus for extra cost you can upgrade your designer package!

We closed on our Lennar house on July 10, 2025. Our Lennar sales guy was great! We feel like we got a good house with a great view for a great price!…..however, after closing, we noticed many shortcomings in the quality of our home. All the walls were painted with a cheap commercial grade paint, so plan on painting ALL your walls. Lennar doesn’t furnish toilet paper holders, towel bars etc! They also don’t install gutters along the back or sides of your house, only the front! Within 6 weeks of closing, we’ve already have a roof leak. At least Lennar is sending a roofer right away, but we feel the quality of workmanship is subpar! Also, when you belong to an HOA, you have to abide by THEIR rules. This can be a good thing, however, if you want to change your front door color to a different color than what’s provided, you have to pick something in the Associations color scheme and get it approved. Driving down our street, and thru new home buildings, can be tricky, as there are many trucks, supplies & garbage to navigate around. But hopefully this will be gone in a couple of months. Being a person who has a construction background, I just expect a little more quality when buying a new home! So that’s why the title of my review, is the jury is still out???? ... More

Really was an overall easy process. First home purchase and all went well. Thank you lennar!!!

Overall, we are happy with our house. I wish we had been able to upgrade some things during the building process, but that wasn't an option. We used Lennar as our lender and it was painful! I think we got a decent deal, but from start to finish it was cumbersome and way more complicated than any of the other 6 houses we've purchased. There have been many frustrations since we've moved in. The finishes are pretty cheap and I can see already they won't stand up to daily living.

Experienced lot of quality issues since we moved in, did not expect this with the Lennar quality.

I want to start off by saying we got a great deal from Lennar and the value for your money is pretty decent. The issues here however are that the model homes they have are all different from the actual built homes. They will change amenity packages in the middle of a build without consulting the buyer and not come through clear with the differences of what you had seen in a model and the home you decide to buy. I ultimately chose Lennar because it appeared to be that they used higher quality materials and appliances than their competitor D.R. Horton, but was shocked to find out during final walk through that appliances turned out to be bottom range appliances completely different to what was seen in the model. Not only that, but they also used cost cutting tactics to cheap out on flooring putting carpet where it shouldn't have been, took out the back splash and lied about their "connected home package" with smart thermostat and video doorbell as neither one of those were installed in the whole building of where our townhouse was purchased. On top of this, the first day we moved in our water heater and electrical room breaker kept tripping so we had to file a warranty claim immediately upon moving in because we had no hot water. Lennar sent an electrician in the next day extremely quick but it took them 3 tries all day to diagnose and fix the issue. Needless to say, it's a pretty nice home but I would be doubtful in purchasing a house with this builder again. ... More

Overall, it was a great experience. It got a little upsettingly when I was dealing with the loan process, but in the end everything worked out fine. Everyone was very friendly and helpful and the home looked amazing. I was please with the price of the home and the interest rate was second to none. I definitely recommend anyone who wants to purchase a new build to check out Lennar.

Lennar was easy to work with and very responsive to any questions I have. The whole buying experience was made easy. Our home is built well and everything works fine. The appliances are standard, but you can upgrade. The HOA is expensive, but includes WiFi. We would buy from them again if we needed to.

From start to finish my experience was Phenomenal. Professionalism, knowledgeable, courteous, and trustworthy. I felt truly appreciated.

Salesman wonderful Christina was very helpful and aware of her product. Lennar Mortgage was not so good and informative needs some attention on her understanding of loan process.

Very disappointed in our new build. Cheap construction & quality. They used the cheapest appliances they could find. The 1st 2 builds in our community have double pane windows, ours are single pane & the condensation every day is crazy. They just threw the houses together as quickly as possible with multiple issues for the homeowners to handle. Our floors ate uneven, our garage wasn't working correctly, the refrigerator & dishwasher were so cheap we have already replaced them. We regret buying a new build right now.

The entire process was negative. The salesperson was clueless. The loan officers were unprofessional. The construction manager was helpful. The title person would not return my call. She gave me the wrong cost to closing. I can not recommend Lennar to anyone.

Lennar has been a very disappointing experience. Their communication is terrible, the seller, lender, and processors don’t work together as a team. Instead of being on the same page, they go back and forth, pass the blame, and create unnecessary delays. The loan officer was not professional or nice to deal with, and overall customer service has been poor. On top of that, the workmanship of the house is not impressive. The home was not turned over in a clean or well-finished condition, floors and walls are dusty, some paint issues, which is unacceptable after such a big purchase. For a company that has everything in-house, you’d expect a smoother process, but they just don’t deliver. I cannot recommend Lennar based on my experience. ... More

After I bought the home and had issues and questions, I both called and texted my sales agent several times and no response from her. It seems like after they sell you the home they don’t respond to you anymore. On the other hand, Shawn in the customer care department has been wonderful and has responded to issues promptly.

The different entities of lennar do not know their roles and do not talk to each other resulting in painful experience

Great experience buying with Lennar

I am not sure who and what kind of backwards hiring is happening here, but these are the most unhelpful, most pushy, group of people I have ever dealt with. They are lucky my Home Concierge and loan officer were kind because the entire team outside of them is unorganized and unprofessional. All the way up until closing no one could tell me how much money I had to bring to the signing, no one could find my keys after they figured out the money situation, and I am still having questions and NO ONE from Lennar wants to help they hang up right after I ask a question. All I need to know is who can answer my questions if not the people I got this house from. DO NOT buy here. These people are not trustworthy just from their inability to answer me now, the rushing of the entire process, the disorganization. They are in charge of one of the most important purchases of your life and they cannot even do their job well. ... More

You are not allowed to make any upgrades to your new home other than flooring, kitchen cabinets and countertops. For the price that you have to pay for a new home, Lennar does not include towel holder bars in the bathrooms or any other extras, which is very disappointing.

My experience with Lennar has been frustrating and disappointing. There has been a lack of transparency and poor communication throughout the home-buying process. Aubry, the lender, failed to clearly explain unexpected increases in the purchase price and closing costs, and I was not informed when my loan was placed in suspension, causing unnecessary delays and stress. On top of that, the landscaping is poorly done and far below expectations. To make matters worse, their warranty representative, Issac, has been unprofessional and unsafe — frequently on his phone while driving through construction areas, failing to stop at stop signs, and even coming close to hitting me. These behaviors raise serious concerns about safety, professionalism, and overall quality of service. ... More

Every warranty claim is met with resistance and denials. Zero accountability for shoddy construction. Zero accountability for tradesman on property. Absolutely regret 10000000% giving a dime of my money to your company.

This was our third Lennar home purchased in the Carolinas. Never had a problem with them before and overall we are satisfied with our purchase. That being said, there does seem to be a downturn in the quality of work. Hoping this turns out to be the right move.