Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 22038 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
It's just OK
- Rhondalyn W.
- Verified Homebuyer
- October 22, 2025
- Converse, TX
This is my second home purchase. My first was a D.R. Horton home. The price point is what ultimately led me to purchase this one; however, if D.R. Horton had been available, I would have chosen them again. While I understand that costs have increased, the materials used in these homes feel very cheap. The flooring is probably the worst I’ve seen, and the tile and bathroom selections could have been much better. There’s also no exterior lighting on the garage, and the paint quality is extremely poor. Overall, I just think they could have done a much better job with the materials and finishes.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
Amy C.
- Amy C.
- Verified Homebuyer
- October 22, 2025
- Dover, DE
My husband, Tyrone, always say “Teamwork makes a dream work”. We never thought we could close on our home in 19 days. However , Lennar has a group of professional staff who provides excellent teamwork to ensure we got to closing on the date established once the purchase agreement was signed. Our Saleperson, Lauren was excellent, who assigned us to Tara, the Concierge, She sent an email introducing herself, providing us with a list of all the Utility Services, addresses, phone numbers and also advised us when to call to transfer the services in our names. We were contacted by the individual ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First Time Home Buyer
- Allyson D.
- Verified Homebuyer
- October 22, 2025
- Cibolo, TX
Overall it was an Okay experience. Our sales rep was phenomenal - thank you Liz!! Jennifer on the lending side was also amazing!! Closing day was great at Lennar. The walk through was good at the beginning and then didn’t continue that way - and the concierge person was not good at any point in time.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Leonard
- Leonard G.
- Verified Homebuyer
- October 22, 2025
- Houston, TX
There are scuff marks on the floor The shelves s as are too high There isn’t double locks on the front and back doors
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar Home Purchase
- Joseph F.
- Verified Homebuyer
- October 22, 2025
- Henderson, NV
The building team was absolutely great to work with. They made both walkthroughs a breeze and resolved the very few minor issues found on walkthrough perfectly. Great experience. No complaints. We absolutely love our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Unresolved repairs and I request to be made whole
- Chantell H.
- Verified Homebuyer
- October 22, 2025
- Lowell, IN
Four days before closing, I completed my first walk-through and identified several repairs that needed to be done. On the day of closing, none of those repairs had been completed. I was assured that if I signed off on the work orders, the repairs would be made promptly. To this day, many of the repairs remain unfinished. I have observed workers sitting in the office using their phones instead of completing the necessary work. This ongoing neglect has caused unnecessary stress and frustration. I am requesting that all repairs be completed immediately and that I be made whole for the ...
Lennar responded:
Thank you Chantell, for taking the time to share your experience. We sincerely apologize for the frustration and stress caused by the unfinished repairs and understand how disappointing this must have been, especially after your walk-through and ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
great
- Jeffrey O.
- Verified Homebuyer
- October 22, 2025
- San Antonio, FL
everything went well. quick and easy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My experience as an owner of new home
- Olena N.
- Verified Homebuyer
- October 22, 2025
- Huntley, IL
I'm absolutely happy with my new home. I've found a few minor issues, but I hope they'll be fixed quickly I have 60 days to report . I had an issue with my air conditioner thermostat the first few weeks, and they fixed it literally the next day. The only thing that really upset me was the construction of the house next door. I didn't expect it to be built so close to my patio . I won't have any privacy. I hope the developer plants trees and shrubs. I really hope so. I definitely recommend lennar company!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
all good
- John M.
- Verified Homebuyer
- October 22, 2025
- Desert Hot Springs, CA
everything went good except crime in nova skyborne need to put back gate in.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Cruz, Dominic, Arie, Chearo and the others
- Joseph R.
- Verified Homebuyer
- October 22, 2025
- Princeton, TX
It was okay. I met good people
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Bill
- William O.
- Verified Homebuyer
- October 22, 2025
- San Marcos, CA
Great team. Made the process easy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not bad, but not great
- Guadalupe H.
- Verified Homebuyer
- October 22, 2025
- Malta, IL
The grass seed they put in has sooo many weeds. Im not sure why, but the grass in the back coming up is mostly weeds, not grass. Lennar gets things done quickly, but with that comes some sacrifices. One of the vents wasn't even cut correctly, so the grate didnt even fit in the hole. They just left it on top and my father in law had to fix it. Theres also paint marks from the black door on the white interior paint, there's caulk on the sliding back door, etc.
Lennar responded:
Good morning Guadalupe, Thank you for sharing your feedback. We sincerely apologize for the issues you’ve experienced, including the landscaping concerns, vent installation, and paint and caulking details. We understand how frustrating it can be when the finish and details of a new home do not meet ...
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 2
Very Happy with Purchase
- Johnny D.
- Verified Homebuyer
- October 22, 2025
- Ranson, WV
Very happy with our decision to buy a Lennar home. The quality of the material used and the details are very nice. There was some items that needed to be fixed and the responsiveness to those items was a bit longer than expected; however, happy so far with our decision to buy in this neighborhood
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
Owner
- Mirta R.
- Verified Homebuyer
- October 22, 2025
- Lake Wales, FL
Best experience ever from start to finish highly recommended to anyone looking to buy a house.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
What experience? There was to be no interaction, remember. Red hat.
- Anonymous
- Verified Homebuyer
- October 22, 2025
- Westfield, IN
Everything was explained, but at such a rate and depth that I could have told you little of what had just been presented to me.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Bad experience
- Ruy C.
- Verified Homebuyer
- October 22, 2025
- Titusville, NJ
I've been here for two months and unfortunately I'm having some issues. The CO2 alarm has already gone off five times for no reason. Two devices have already been replaced, and the problem seems to persist. The toilet on the first floor was uneven, requiring three days of repair work to fix it. These are some inconveniences you don't expect when buying a new home.
Lennar responded:
Good morning ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 4
Beautiful home in a lovely community
- Anonymous
- Verified Homebuyer
- October 22, 2025
- Palm Bay, FL
We are thrilled with our home and the community. It is absolutely gorgeous! The home buying process was fairly smooth and short -- we had about three weeks from purchase to close. The only disappointment was our salesperson in the site's sales office, who gave us several pieces of misinformation about the property and community. She was not very helpful and our realtor had to do a lot of the work.
Total Score 4
Quality 4
Trustworthiness 2
Responsiveness 5
Overall good experience for us.
- Anonymous
- Verified Homebuyer
- October 22, 2025
- Venice, FL
Pleased with responsiveness of teams.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Worst home purchase ever.
- Anonymous
- Verified Homebuyer
- October 22, 2025
- Port Charlotte, FL
This has been the worst home purchase experience ever between the sales person telling you whatever you wanted to hear and lying about follow ups, along with misrepresentation of the property and what you can actually do and now an ongoing battle with the builder and the county regarding land rights And building issues. Do not ever buy from this builder!
Lennar responded:
Good morning, Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment you have encountered throughout your homebuying process.
If there are any warrantable or unresolved items still pending, we encourage you to email us at CorporateCustomerCare@Lennar.com and reference this review so our team can review your concerns and work toward a resolution.
Thank you again for bringing these matters to our attention. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Five stars!!
- Kelly F.
- Verified Homebuyer
- October 22, 2025
- Sharpsburg, GA
Oliver and Ty were so helpful!! Always available to answer any questions I had! Would definitely recommend Lennar to family and friends!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Denise was amazing
- Frank T.
- Verified Homebuyer
- October 22, 2025
- Venice, FL
they were helpful and caring
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The salesman was excellent
- John F.
- Verified Homebuyer
- October 22, 2025
- Calabash, NC
Coordinating the settlement and the inspection was not a very good experience. We showed up at the scheduled time no one was available. The coordinator couldn’t be located. Someone else filled in to take us through the inspection. Settlement papers had to be redone twice due to poor communication between the coordinator and legal council.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 2
Good stress
- Anonymous
- Verified Homebuyer
- October 22, 2025
- Wimauma, FL
The process was stressful because 1 month is not enough to buy the house. The people are kind. The fix was good. I hope that by the end of the year doing great. SS
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Excellent experience and Treated like family
- Jose R.
- Verified Homebuyer
- October 22, 2025
- Corpus Christi, TX
I had an excellent experience from the start till the end. There stayed in touch and were professional and courteous. Answered my questions at any given moment. I couldn’t have asked for a better team. They were honest, and straight forward.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Regency Square
- Debra F.
- Verified Homebuyer
- October 20, 2025
- Huntley, IL
Closing was a nightmare, the date was later than planned due to no street lights being in the development. This cost us thousands of dollars in rent and a double-move. At closing the company that handled it could not give us permission to enter the house that day because they needed one more e-signature from me and their system was down. At 5 pm that day they notified me it was finally up and I could go back in. This cost us another day as we had appts set up for cable, nicor, etc. The landscaping originally put around my house was skimpy and half dead and to this day I have not gotten ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
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