Lennar Reviews

The closing date was delayed badly with potential loss more than $1200, we understand the challenges with the solar vendor change and asked for compensation, it was agreed during the closing process. However, once the house is closed, I was told since the deal is close, they do not think they need to honor what they promised for compensation. So disappointed

Easy process from beginning to end

Buying with Lennar has been an absolute nightmare. There have been so many issues, I don’t even know where to begin. On my initial walk-through, I found over 30+ issues. By the second walk-through (which they scheduled the same day as closing), many items were still not completed. On closing day, I had a notary scheduled at my home at 12pm. Both the construction manager and my home concierge, Paul, assured me that everything would be fixed within 45 minutes. I knew that was unrealistic given the amount of outstanding items, and of course, when I returned nothing was done. I was told if I didn’t close that day, I wouldn’t be able to close until after July and would have to restart my entire approval process. Under that pressure, I closed—based on promises that repairs would be completed right away. The construction managers, Myles and Raphael, along with their boss Jose, ended up coming to my home seven times (if not more, to be honest). Despite their repeated visits, most items weren’t finished until three weeks after closing. Some are still not done almost two months later. For example, my refrigerator door and oven drawer were both oxidized and supposed to be replaced—this was clearly documented in my walk-through notes. Yet today, they’re still not replaced. Myles has stopped responding, and Dee who has been extremely rude (I even have text messages to prove it)—is now telling me to file a warranty claim, claiming Myles and Raphael never promised replacements. That is a complete contradiction of what I was told and what was written down in my walk sheet with MYLES. Since I’ve moved in, I’ve already had to put in 13 work orders—and to top it all off, my AC is already leaking. How great is that? The level of disorganization, lack of accountability, and dishonesty I’ve experienced with Lennar is unacceptable. This has been nothing but stress, broken promises, and poor communication. To top it off my “real estate agent was mia through the entire process I didn’t seem him until week two of this nightmare no show for my celebration walk or closing. I was handed keys by a construction member. What a celebratory day…. I would never recommend Lennar to anyone, and I will be sharing my experience by word of mouth so others don’t go through the same ordeal. Even after all this I was “supposed” to be contacted by someone and never happened. ... More

I love my new Lennar condo, but like all new construction, sometimes there are things that need to be tweaked. There have been two times that I have reached out using the system that Lennar has in place, and both times the answers came quick and the direction was clear. All of the employees that I have interacted with have been friendly and concerned with my comfort and happiness.

The home itself, as of today, is a solid house. Do the cabinet doors sit at slightly different heights? Yes. Are some of the angles a little off? Sure. But totally within the price expectations. However, the communication and process was terrible. Delays, failure to communicate said delays until 3 days before closing, no one seems to have answers and half the people I talked to took a while to get back to me, if at all. Glib company line apologies didn't do much to improve it. Worth it? Because i'm here already, absolutely. Would I do this again? No thanks.

Very good experience and lennar is good

This is my 2nd Lennar purchase and per usual it went great. From the sales agent to the loan officer, loan processor, title company and Job supervisor every aspect of my experience was great!

I am dealing over 10 problems because of the quality of the materials. I wish Lennar should look at the quality of the materials closely!!! Because of that it creates even more headaches for everyone. Customer service people on the phone are very rude as well. Lennar building homes look nice for a week. Lennar management team… please be mindful. This is people’s home and they are going to live there quite some time. Not only a week!!! Please please look at your work that you have done.

1. The home that I bought had a spider and ant infestation. Expect to get a pest control maintenance plan. $$$$ 2. I was told I would get a can of touch-up paint. That never happened. I reached out to the concierge about 2 weeks ago. no response yet. 3. If I had known about the very restrictive HOA rules, I would never have bought a home here. I'm sure they petrol the neighborhood daily looking for reasons to write up home owners. 4. if you move here, don't expect your neighbors to be friendly. I had one turn and walk away when I tried to introduce myself. I know that's not the fault of Lennar. 5. I was told there was going to be miles of hike and bike trails. No! there will be miles of sidewalks. None of the currently in place walkways are wide enough for bike and foot traffic. A proper "Hike & Bike" path should be 8 to 10' wide. 6. I don't like that the mail box is at the other end of the street. that's very inconvenient. 7. Move here, and you will be married to Centric Fiber internet service. You will not be allowed to use anyone else for as long as you live in the home. I had an offer from AT&T for a cheaper plan with better service. I was not allowed to switch. AT&T was willing to install an ethernet outlet in my home office. Centric Filber was not willing to do that. 8. because of the slope of my backyard, there is no privacy at all. The back fence needs to be at least 3 foot higher. People walking and driving down the street behind my house can see into my back yard. ... More

So far so good. Closing on line while in another state was made extremely easy. I do feel like my home didn't get the final touches before I closed. Maybe because I wasn't here. I have some minor issues under warranty but so far they have been very responsive.

The whole team is well organized and professionally trainned. I have visited hundreds of open house and model home and glad that mine is the best among all. Thank you Lennar for providing this beautiful house that makes my America dream come true.

The house was not ready on closing date. There were multiple walls left with holes that the builder did not tell the buyer. First week in the house already had a water leak and we are still waiting for some repairs to be done.

Whenever we had a question/comment the person we were talking to had to pass info to someone else for response seemingly just passing us off. The consierge was response but didn’t directly answer anything. Similarly the salesman, CM, & inspection staff only had one responsibility. Although all issues were addressed it was very frustrating. We’ll see how the 60 day & 11 month responses go (we’ve started both lists

Great community and great buying experience

I feel that Lennar did many things cheaply and cut corners for instance, having a three car garage with two lightbulbs is ridiculous and only a couple of outlets. They use the bare minimum of insulation in the ceiling of the garage and stopped at where the bedrooms are over the garage. The thing that got me the most was I was told I had to seal the grout myself behind the stove and oven because they no longer seal grout? But on the other hand, there are many things that I do like that Lennar does such as the landscaping and the Irrigation system so I’m not gonna sit and complain about everything but the little things the cheapness bother me for instance there is no laundry room sink and if you want to paint anything, you either have to go outside to wash your paint trays or you have to do it in your kitchen sink ... More

We closed remotely and everything went very smooth, the minor repairs were taken care of in a timely manner. Minor blemishes in workmanship, but very satisfied overall.

Very mean and unprofessional staff. Issues are taken careless and lied to customers on sale and follow up is a disaster. They are very desperate to sell property with poor quality. No one care!

There is little attention to detail which leaves the final product looking shabby. Many issues that were identified during the walkthrough were never addressed despite several reminders. Electrical issues were not corrected - let's see what happens when I submit a warranty claim. To be fair, this is my second Lennar house, and the first purchase was a lot smoother although attention to detail was not there either.

We love the house, getting used to the extra bills….water bill is double of our old water bill, taxes homeowners, melrose etc. The one thing that was disappointing is all the overlay of concrete that had to be chipped away before we concrete the north side walkway. All Lennar did was throw dirt over it. We love it here so far, the people here are very nice

We were able to see multiple homes in the price range that was right for us. We were able to take our time. However, once we made our decision we had to come back the next day to sign paperwork. Our Lennar salesperson was ready to do the paperwork that day. It took her longer to get the paperwork ready, and we were planning to go back home the next day. We left later that we wanted to to return home.

Initiated purchase online. Sales rep never made effort to meet with us as buyers. Was very hands off and never around when we were available and responses were delayed. Agent had to press for assistance. We liked the style of house and area so we moved forward with the purchase despite his absence in the process. Was not told we would have two HOA's. While the total HOA cost was disclosed, abiding by two associations is not ideal especially as they are seperate assessments. LENNAR, we were told, is the only builder with this as they build off the main site. Wasn't told this. Couldn't get correct information on incentives, similar houses were being discounted after our purchase, other features offerred in other premium LENNAR properties were missing. I hope they improve on this. ... More

Everyone at Lennar I worked with was an absolute joy. Communication was always top-tier, from sales to financing to the builder to the closing team. I'm genuinely grateful for the experience and recommend Lennar to everyone.

The concierge service was very stern handed with Lennar and did not give choices or was not flexible at all with times and dates compared to a private realtor that bends over backwards and works with your schedule, not vice versa called maintenance on a couple plants in the backyard that we’re dying and I got told it was my fault after only living on the property for two weeks And refused to replace

House is ok ,terrible job by clean up crew. the amount of dust from sheet rock work and painting was a lot . Filters for A/C in ceiling were clogged ( Still have one if you want to see it) was able to get my appliances registered for warranty ,but when asked who to contact nobody returned that text. Very nice neighborhood and nice area but disappointed in the house.

Everything went just fine. Things were explained quite well.