Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Smooth transition
- Barbara G.
- Verified HomeBuyer
- August 20, 2025
- Lowell, IN
Everything went so smoothly. E-signing wonderful. Made.it so convenient. Great people to work with. Definitely recommend
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent service and smooth process
- Bermano C.
- Verified HomeBuyer
- August 20, 2025
- Lehigh Acres, FL
I had such a wonderful experience buying my home with the help of Sarah. She was patient, knowledgeable, and always quick to answer my questions. The whole process felt smooth and stress-free. I highly recommend working with Sarah if you’re looking for someone who truly cares about your home buying journey.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Loan process excellent! Everything else bad!
- Anonymous
- Verified HomeBuyer
- August 20, 2025
- Dade City, FL
From the start, salesman lied about what was included in HOA fees. There were many many construction defects with the home - from plumbing, to electrical to carpentry, appliances, tile, garage flooring etc. Lennar needs to spend more money on the various different trades so as to not have so many things that need to be repaired or replaced before homeowners move in and afterwards as well. The after home purchase was horrible. The loan process was the absolute best!
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 4
It’s been ok. Could be better.
- Heather C.
- Verified HomeBuyer
- August 20, 2025
- St Augustine, FL
The overall buying process was average. Since we bought we were not told there is no mail delivery here which is a horrible experience. It was a known problem to Lennar and no one said a word to us. The lot next to us is covered in trash. The trash from construction workers is constantly in my yard. The Ring video hasn’t worked right since we moved in and has yet to be replaced.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Mrs sophia
- Sophia S.
- Verified HomeBuyer
- August 20, 2025
- Kissimmee, FL
Openness and professionalism , prompt response
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Faster than expected!
- Anonymous
- Verified HomeBuyer
- August 20, 2025
- Houston, TX
All I can say is that I really had no issues with the whole process. They were able to get me a fast closing which really helped a lot and I’m so thankful! Really great team! I love my new home! They did a great job!! :)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
DO NOT WORK WITH ASHLEY E OR MIKE M
- Mohammad H.
- Verified HomeBuyer
- August 19, 2025
- Rancho Cordova, CA
Buying a home from Lennar was a good decision overall, but working with sales agents Ashley E and Mike M was extremely disappointing. With Ashley, it felt like her only priority was making the sale and moving on. Once I signed the contract and paid the deposit, she showed no interest in helping me through the process. My contract was non contingency, meaning I didn’t had to sell my current home in order to get approved for the new home from Lennar. Shockingly, just one week before closing, Ashley informed me that I had to sell my current home in order to be approved for the new one. I told ...
Lennar responded:
Mohammed,
I am so sorry to hear about your negative experience and lack of communication throughout your buying process. We strive to deliver an outstanding customer experience, and we clearly fell short. We will use your valuable feedback to continue to improve the experience that we provide our homeowners. If there is anything you would like for us to follow-up on directly with you, please reach out to corporatecustomercare@lennar.com - Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Disappointed
- Anonymous
- Verified HomeBuyer
- August 19, 2025
- Pooler, GA
Was not made aware of lack of cable and fiber optic prior to contract. Hoses and sprinkler system was left behind after sale. Underground sewage drain pipe was cracked, before we moved in. not have HOA management contact info. Attorneys selected by Lennar didn't calculate the correct funds needed at closing, so we had to return later to sign another document and bring more money.
Lennar responded:
We are very sorry to hear about the lack of communication that you experienced during your homebuying process. Thank you for taking the time to post this review. If there is anything that we can follow-up on for you, please contact Lennar Care at LennarCares@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
Mix emotions
- Marybelle O.
- Verified HomeBuyer
- August 19, 2025
- Seaford, DE
Like the house also the attention the seller uses was very positive. Wishing there was a dining area. Not happy with the material that the builders used. Very low quality of paint and kitchen cabinets used. Would have been nice to have fence around each property for privacy.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
Great Company
- Miguelangel H.
- Verified HomeBuyer
- August 19, 2025
- San Antonio, FL
Lennar’s townhouses in Mirada are modern, spacious, and come with great home features. The community is beautiful, especially with the lagoon and convenient location. We had a few minor issues after closing, but Lennar’s warranty team handled them quickly. Overall, a great place to live and an excellent investment.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Happy to be HOME
- Donna B.
- Verified HomeBuyer
- August 19, 2025
- Sherman, TX
Not sure how may of you have experienced the cost of living in crease in NJ but I have worked 2 jobs consecutively the last 4 years and can not afford a home in New Jersey! I am constantly being outbid and priced out of the housing market. I have spent the last 3 years looking and finally said: I guess I have to move out of state. I found the new construction home back in March, flew down in April and fell in love! Told my realtor. THIS IS MY HOUSE! He continued to speak and I just stared and repeated.... THIS IS MY HOUSE! Get on the phone and start the process. After alot of paperwork, She ...
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
C.T. P
- Clarene J.
- Verified HomeBuyer
- August 19, 2025
- Huntsville, AL
The process was so stressful. Document after document, and verification.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Closing docs a nightmare for seniors. My home not cleaned prior to closing. Too much computer involvement in every issue. Too much misinfioirmation
- Susanne S.
- Verified HomeBuyer
- August 19, 2025
- Port Saint Lucie, FL
Have an inspection prior to moving in.
Lennar responded:
Susanne,
I am so sorry to hear about your negative experience with your Mortgage/ Title process. I know that it be difficult. We appreciate your feedback and will take it into account as we continuously strive to improve our customer experience. I hope that you are enjoying your new home! -Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 2
Victor
- Victor C.
- Verified HomeBuyer
- August 19, 2025
- Ontario, CA
This group is outstanding. They make sure to go the extra mile to see that you are more than satisfied with every aspect of the purchase.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar home buying experience is worst.
- Anonymous
- Verified HomeBuyer
- August 19, 2025
- Apex, NC
My experience with Lennar has been very disappointing from the very beginning. The construction manager has refused to acknowledge or address the issues I raised during the construction period. He has not been willing to fix or even properly consider the problems. The landscaping is extremely poor, making my backyard completely unusable. The yard is sloped badly, and water does not drain for more than a week after rain. Despite raising this concern multiple times, Lennar handed over the house in this condition and has done nothing to improve it—not even simple fixes. I am paying a ...
Lennar responded:
Hi there, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and responsiveness of the customer care team. This is not the experience that we intend to provide to a new homeowner. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
My first home
- Marcie D.
- Verified HomeBuyer
- August 19, 2025
- New Caney, TX
The Tavola Lennar Team did an awesome job with handling any issues and concerns that I had. They REALLY made the process (which was a bit intimidating for me) smooth and worry free. They explained all my options, made sure I had an understanding of the processes and deadlines, and handled all my questions and concerns appropriately and in a timely manner.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
everything was done in a professional way
- Randall B.
- Verified HomeBuyer
- August 19, 2025
- Lancaster, SC
everything was done in a professional way
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ganesan
- Ganesan M.
- Verified HomeBuyer
- August 19, 2025
- Raleigh, NC
Quality not that great. Never ever go with Lennar mortgage whatever promotional offer is given. They’ll drag you until the very last moment to give so many surprises and you’ll not be able to get the full promotional offer and you’ll feel cheated.
Lennar responded:
Ganesan, Thank you for taking the time to write this review. We are sorry for the negative experience that you have had with Lennar Mortgage. If there is anything outstanding that we can follow-up on for you, please reach out to corporatecustomercare@lennar.com - Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Highlight My Experience
- Jymil T.
- Verified HomeBuyer
- August 19, 2025
- Cambridge, MD
Overall, this wasn’t a pleasant home buying experience. It was very difficult with connecting with the initial representative with questions and she never got back in touch with me. I had to ask the loan employee to assist with the connection multiple times. Once I got into the home the Lennar has been very response to my needs as it relates to fixing things. She has been very awesome and I sincerely appreciate her.
Lennar responded:
Hi Jymil, Thank you for taking the time to share your feedback. I am sorry for the lack of responsiveness that you have received regarding your issues. If there is anything that we can follow-up on for you, please reach out to corporatecustomercare@lennar.com - Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 4
Responsiveness 5
Wellness Ridge
- Nina B.
- Verified HomeBuyer
- August 19, 2025
- Clermont, FL
Will NOT recommend Lennar to anyone. From start to finish it was the most expensive mistake we made
Lennar responded:
Good afternoon Nina, We're sorry to hear that your homebuying experience didn’t go as expected. We truly hope to provide you with a much better experience as a homeowner, and that moving forward, you enjoy your new home and make many wonderful memories in ...
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 3
Anish
- Anthony S.
- Verified HomeBuyer
- August 19, 2025
- Fort Myers, FL
Very good value and staff
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
They are true to their word. TY
- Terri F.
- Verified HomeBuyer
- August 18, 2025
- Dayton, NV
The home builder supervisor does a great job, the 2 ladies at the home center on Camp Station Dr do a great job. Norm n Jeff both did a great job as well. A few minor things that you notice when you don't have your shoes on, mounds of cement under carpet in Master and living room. Hopefully it will be taken care of swiftly.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Cheaply made!
- Delores P.
- Verified HomeBuyer
- August 18, 2025
- Gresham, OR
I asked why the overhead lights weren’t centered over the bar and was told they do it that way intentionally. My electrician and interior designer thought it was shoddy construction. There are 9 lights in the kitchen ceiling and no 3 in a straight line in any direction. Overhead lights no even grounded. I feel liike everything is the cheapest available.
Total Score 3
Quality 1
Trustworthiness 4
Responsiveness 2
LOVE IT!
- Stephanie L.
- Verified HomeBuyer
- August 18, 2025
- Spokane, WA
Awesome, quality home in a wonderful community!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cheap floor
- Anonymous
- Verified HomeBuyer
- August 18, 2025
- Monroe Township, NJ
I can't believe Lennar is using such a cheap floor. The engineered hard floor is sooo thin, a decent LVP is thicker than that. We only moved in for 1.5 months, some boards are already cracked, and lots of them are buckled up. I would rather they just leave the cement floor so that we can install a real engineered hardwood floor which will last for many years. For this current floor, it will not just cost us more to remove, it will be very dusty. What a disappointment!
Lennar responded:
Hi there, thank you for sharing your review. We are sorry for any issues you have experienced with the quality of your new home flooring. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 4
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