Lennar Reviews

The major problems were the closing part. No hard copy paper of sign documents were available. Everything electroni. Bad idea. No on site closing agents with keys, ask me to drive 2 hours to pick up my key to a house I just paid cash for. Want never do that again.

I did re was uest what I thought was a minor addition of a sink in the garage which could not be completed. Working outside and in the garage makes a sink there very handy and useful. Overall quality is good, wo I ld have like a double sink today. Top row of kitchen cabinets are almost usless unless you live on a ladder. Not yet unpacked but things are c coming together. Have yet to spend a night in the house to much unpacking.

My experience was great the process was much easier than expected because of the Lennar team.was very professional and always kept me aware of the next steps.

I just purchased my brand new house in Stone Manor last month and the AC is not working, the roof is leaking at the front door, there is a yellow stain at the wall by the entrance door and there is an electrical switch that is catching on fire when you turn it on. No garbage bin

The Lennar realtor, Nichole and Lennar mortgage agent Amber were very professional and did an excellent job of handling all aspects of all the paperwork and made it extremely easy.

Everything looks amazing. Very recommendable

Well when signing the papers they had one that was a charitable contribution that was going to come out of my pocket when I sold that. I refuse to sign it and sent it in as decline. 2 weeks later I'm in the moving van heading to unpack my truck when I get a call. You're not going to give me my keys unless I sign that paper. The solar panel the company that they use filed for chapter 13. I pay for the solar panel I did not lease them. I've been in this house for 2 months now and I still do not have my solar panels connected or turned on. When asked when I'm going to get them activated I get no time, or date or anything like that. They just reply, I sent a message to the solar group and they'll reach out to you. ... More

After the close communication was lacking. Multiple messages on the portal and no responses. Called directly as was directed to a supervisor, rhat just went to an answering system. Human contact is difficult person to person. Electronic contact breaks down when people are no longer with the company and the client is not aware.

The home buying experience was satisfying

Our welcome to the community began with not being able to find our keys the day we arrived here from Michigan. It went south from there. Very slow response to any contacts we made. We asked about some electrical work being done and were told we had to get it taken care of ourselves. So we asked (at least three times) if someone could refer us to a local electrician. That was in July—still no referrals. In short, we felt and still feel very ‘unwelcome’ and would not suggest friends and family follow in our footsteps.

Probably from the beginning working with the sales rep that did the application process with me. After we finish the transaction, the next day switched properties and I could never get a hold of him again it was a terrible experience on his part. The home had a lot of issues and I had to get an inspection twice because they weren’t all completed on the first go round so it cost me double to get it inspected. The day before my closing, the construction manager took care of the roof and the paint on the house and some other issues we walked through before I moved in. TY, the construction manager, did a great job that day making me feel more comfortable about buying the home. It was very stressful during the purchase period as the deposit didn’t clear and again the sales rep was nonresponsive, and he was the only one who can get me back to the deposit website. I think the total overall issue I had was with the sales rep being non-responsive. And then to think that you have to go back-and-forth and back-and-non-responsive and complain until somebody listens It’s unbelievable. I wasn’t fond of the customer care team member, Hanah I felt she was short and didn’t wanna be bothered I never felt like she listened. I felt she put me off. Kevin, the cust care team member that handled the walkthrough was great to work with as well. The closing team was great and Jeremiah on the loan side was terrific too. Great communication on his part. The warrant team has been great so far as well. ... More

Overall I'm grateful and pleased that Lennar worked with me to buy our family home. However the mortgage qualification process did not go well. Way too many people involved who did not talk to each other. This buyer had a huge down payment, no debts and a high credit score, After two months with still no resolution, the Buyers agent had to request that the mortgage and title managers to step in. After they stepped in, it took two days for the mortgage to be approved. Thankful for their help.

the house was Filthy, want a joke to not clean out the vents for cabinets. I would not recommend Lennar homes to anyone. Sorry but the truth.

Professional, friendly, responsive, timely, communicators

Excellent experience buying and love the home we purchased. I highly recommend.

Although small, too many imperfections all over the house that you wouldn’t normally expect to see from a brand new house

Jerred went above and beyond in his response time and helpfulness.

We had an overall very positive purchasing experience with our new townhome at Phoenixville Heights. Sean was a very customer focused sales professional who helped us find the townhome that we wanted. Bill was an excellent mortgage professional with Lennar Mortgage and helped us work out the financial details. The walk-through inspections were thorough and well done by Mike and Mike. The closing experience with Lennar Title was very positive as well. Opportunities for improvement include the concierge follow-up during our services which was not timely and lacking in meeting our needs. We are also not very impressed with the HOA for the community as they are difficult to communicate with and slow in providing needed information. But overall, it was a good experience and the areas where we needed the best level of services (sales, mortgage, inspections, title, closing) were handled in a very professional and customer focused manner. We would recommend Lennar without reservation. ... More

Contractors work quickly and not very well. Lennar should build their own homes. There were so many work orders. This was frustrating. I didn't expect to become a construction manager after buying a home. We should get a discount. It's unfair to put that on the home buyer with all the stress of moving.

Great offers and personnel support

The Johnstown area has a lot of builders, but for the price and quality, Lennar is on the top of the list.

Lennar is good there were a few things I was promised that didn’t happen which is frustrating

Safety Issue: There are NO railings on the walkways. This is a major falling hazard, especially for kids and elderly residents. It's an accident waiting to happen. Parking Nightmare: They gave 50 homes only 10 guest parking spots. That's one spot for every five families. It's impossible to have friends or family over. This isn't the safe or convenient community we were promised.

buying and closing were stress free. Got to walk house before closing and get problems corrected. one item not able to correct was that the hose bibs are in wrong locations. the front hose bib is on the opposite side of the house from the garage.

Overall It was good experience