Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Best Streamlined Homebuying Experience
- Karine O.
- Verified HomeBuyer
- August 13, 2025
- Ave Maria, FL
Excellent experience from start to finish. The build quality exceeded my expectations, and the team was friendly, responsive, and professional throughout the entire process. Another HUGE attribute is Lennar New Home Consultant Matt, who is an absolute pleasure to work with — responsive, trustworthy, and genuinely friendly from start to finish. Made the entire process smooth and stress-free. Highly recommend!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality is not as good as people expect
- Thoma N.
- Verified HomeBuyer
- August 13, 2025
- Naples, FL
I have some complaints for the poor job and I don’t see any auction yet
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
My experience is very disappointing in the quality of the build. Very cheaply done
- Linda A.
- Verified HomeBuyer
- August 13, 2025
- Land O' Lakes, FL
Overall, construction is very cheap, down to the electrical sockets which I have never seen the likes. The appliances are another issue. They will not last long. I have never seen this quality in a new build. Very disappointing. You could have done some better.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Lennar Homes
- Dave S.
- Verified HomeBuyer
- August 13, 2025
- Lehigh Acres, FL
Great home, great builder, great sales team, easy closing experience, a total one stop shop that Lennar has mastered. Turnover was easy, even virtually as we were out of state. Any follow up after buying, the sales and construction team were very communicative and responsive.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Radio silence
- John M.
- Verified HomeBuyer
- August 13, 2025
- Woodburn, OR
I was looking to buying a home near a friend who was also buying in the same street. I was told it was already off the market and to select one a few houses down. Once the initial payment has gone through I wouldn’t get much response from anyone other than some pictures of the development. At the home walk near completion I was asked why I never visited the home during construction and that I had a lot of trust by never visiting. I mentioned I was never told I was able to and I wanted to change the type of flooring from the very get go before sheetrock was installed to all plank with no ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Owner Mark S
- Mark S.
- Verified HomeBuyer
- August 13, 2025
- Palmetto, FL
As a former general contractor, I feel that these houses are probably better built than any other builder out here . They do need to pay a little more attention to final details like grout and caulking I will also add that the electrical switches. Need to be changed. They’re very difficult to operate. Otherwise I’m very satisfied with the unit. One other thing is they could’ve used a 3 1/2 ton AC unit instead of a 3 ton this is right on the borderline and gives you no room for growth.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall
- Alfred H.
- Verified HomeBuyer
- August 13, 2025
- Henderson, NV
Best experience ever in homebuying
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The worst
- Gregory D.
- Verified HomeBuyer
- August 13, 2025
- North Fort Myers, FL
Buying with Lennar was a nightmare. From start to finish the process was a circus. By the end of this adventure I was ready to pull the plug and start back over with a new builder. 100% would not recommend Lennar.
Lennar responded:
Good morning Gregory, We're sorry to hear that we fell short of delivering the great homebuying experience you deserve. We truly value you as a homeowner and hope to earn back your ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
Sales agent and mortgage broker both excellent
- Steffen W.
- Verified HomeBuyer
- August 13, 2025
- Williamsburg, VA
Attention to detail and follow through was fantastic
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar is a horrible builder
- Susan R.
- Verified HomeBuyer
- August 13, 2025
- Alachua, FL
I don’t even know where to begin. I trusted you. I was excited to get a brand new home only to find out that the the workmanship is shoddy. My yard is a swamp and I have expressed my concerns about this for two months only to be pushed aside. I have had multiple contractors over to my home only to state that they’ve never seen anything like this in their life. I wouldn’t recommend Lennar to a dog. The walk-through was smoke and mirrors I couldn’t even concentrate on the issues only to be told after I close that sorry you’ve closed so there’s nothing we can do. I’m just waiting for my ...
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
Poor Quality
- Shaun O.
- Verified HomeBuyer
- August 13, 2025
- Summerville, SC
Overall disappointment in the quality and lack of empathy to help. Also being lied to about door molding length and clear builder damages. But guess it’s on me and my purchase.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 3
Loved the home
- Princess Y.
- Verified HomeBuyer
- August 13, 2025
- Boiling Springs, SC
It was worth the price
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mixed
- Maria-Ines P.
- Verified HomeBuyer
- August 13, 2025
- Woodburn, OR
I hope I made the right choice. These homes are built very quickly with cheap labor.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
Had a very good experience with Lennar.
- Michael C.
- Verified HomeBuyer
- August 13, 2025
- Sacramento, CA
Had a great experience buying with Lennar. We were looking for a quick move and was able to close in less than 30 days. Rusty was a great mortgage rep, got us a great deal on a home they were wanting to get sold. Locked in a great rate in the very beginning.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Mike R
- Michael R.
- Verified HomeBuyer
- August 13, 2025
- Bargersville, IN
Working with Taylor was amazing. Unfortunately Taylor doesn’t manage all aspects of the buying experience. The financing and getting to close was a disaster. It seemed like this was Lennars first home to mortgage and close. The price we ended paying is probably “fair” in today’s market but I do not think the price the home was listed at and the quality that went into building the home are comparable. So many small things could be done that would make these homes stand out and most likely bring a higher selling price, for example update fixtures and door handles instead of the cheap silver ...
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
Good experience
- Nicholas M.
- Verified HomeBuyer
- August 13, 2025
- Goodyear, AZ
took a while to approve mortgage but worth it
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Left me in the dark, lack of communication.
- Anonymous
- Verified HomeBuyer
- August 13, 2025
- Sacramento, CA
Lennar kept me in the dark the entire process, only to allow my escrow to fall past closing date twice, inwhich later I decided to go with a different lender which got me approved within 5 days. This was absolutely no fault of my own or from not providing documentation requested. I was beyond responsive and provided everything they asked for timely. I was pre approved and nothing in my circumstances had changed. I’m beyond frustrated with Lennar mortgage and will not recommend using them as a lender. They changed my loan officer mid loan to someone who bless her heart was not experienced ...
Lennar responded:
We're sorry to hear about your experience with the mortgage team. We truly hope we can provide you with a much better experience as a homeowner. Most importantly, we hope you’re able to enjoy your new home and everything it has to ...
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 1
We neither satisfied or disappointed, we are ok.
- Anonymous
- Verified HomeBuyer
- August 13, 2025
- Durham, NC
I have been following Triple crown community for past 1 year and see lot of changes between phase 1 and current phase . And I heard it’s a cost cut . There where several small yet important things which should have done while construction like no storage spaces in stand up , no upper cabinets in rest room. Orientation might have gone little better , stove was not working .. couldn’t connect WiFi to schlige and outdated garage device without WiFi .And still figuring out few.. Yes I know I signed the paperwork but I see intrest rate went down and lot of incentives came after which they ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Bad buying experience
- Jose O.
- Verified HomeBuyer
- August 13, 2025
- Angleton, TX
Buying experience was really bad! The only reason I kept on the process is because our home price rebate was really good and because of our realtor, but lennar sales agent was really not helpful and I wish I could say differently but I can’t. Seller did not answer a lot of our questions, deflected a lot of simple questions and at the end they didn’t even show up for our key delivery. I would not recommend them to any family members or friends, I’m sure lennar has really good people working for the company but the ones who helped me, were not!
Lennar responded:
Good morning Jose, We're sorry to hear that your homebuying experience didn’t go as expected. We truly hope to provide you with a much better experience as a homeowner, and that moving forward, you enjoy your new home and make many wonderful memories in ...
Total Score 1
Quality 4
Trustworthiness 3
Responsiveness 1
Avoid Lennar
- Brandy S.
- Verified HomeBuyer
- August 13, 2025
- Westfield, IN
Lennar did not provide quality workmanship during the build process. Multiple issues and after the fact warranty claims. Cracked concrete, dented garage doors, poor drywall and trim quality, damaged cabinets, condensation on fireplace glass, unable to cool upstairs with size of AC unit, no electrical junction box, missing stud in wall, damaged stair railing, yard retaining water, dead landscaping, and more.
Lennar responded:
Good morning Brandy, We're sorry to hear you've experienced so many issues with your home. If you still have any outstanding questions or warrantable concerns, and you have not done so, please submit a warranty/service request through your Lennar account. This ensures your request is properly documented and prioritized for a prompt ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Very professional and responsive
- David D.
- Verified HomeBuyer
- August 13, 2025
- Bessemer City, NC
A couple of issues have popped up, very pleased with responses so far
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good experience
- Ehab F.
- Verified HomeBuyer
- August 13, 2025
- Rancho Cordova, CA
Liked the easy experience buying that great family house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home buying experience
- Virginia H.
- Verified HomeBuyer
- August 13, 2025
- Hockley, TX
Our salesman, Aaron, loan officer, Bryan, and the gentleman at the title company who assisted us at closing were each very helpful, patient, and available when we had questions. We’re pleased with our new home and grateful for included features like the sprinkler system.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Mirida
- Mark W.
- Verified HomeBuyer
- August 13, 2025
- San Antonio, FL
Excellent quality and Value. Small issues repaired promptly. Missed a 5 Star overall as the HOA/Lagoon information and figures was extremely poor. The Lagoon Sign Up process is totally dysfunctional and affects your reputation.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Anabel
- Anabel P.
- Verified HomeBuyer
- August 13, 2025
- St Augustine, FL
I am extremely pleased with my purchase. The experience exceeded my expectations, and the efficiency and effectiveness in resolving matters were remarkable
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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