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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21793 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Hey

  • Irving S.
  • Verified HomeBuyer
  • August 13, 2025
  • Lake Wales, FL

My experience with lennars was awesome!! Thanks

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Average

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2025
  • Downingtown, PA

Lennar Loans are horrible. Rates differ from buyer to buyer. The incentives towards closing cost gets adjusted so that they won’t give back any money towards down payments. Unit with higher cost might pay less emi compared to the units with low cost at same interest rates. First time home buyer be careful of these traps. Constructions wise things are good.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Great

  • Lou O.
  • Verified HomeBuyer
  • August 13, 2025
  • Toano, VA

Salesman was great! Building site supervisor was great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Eager to Make a Sale

  • Lisa O.
  • Verified HomeBuyer
  • August 13, 2025
  • Summerville, SC

The entire process was robotic. Very impersonal and rushed to check off their boxes to sell quickly, yet no real estate agent present at my home closing. As compared to the D.R. Horton new build home buyer experiences of my sons, I am very disappointed with Lennar. Same location, opposite home buying experience.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

New Buyer

  • James S.
  • Verified HomeBuyer
  • August 13, 2025
  • Huntley, IL

It would have been beneficial to have models of the 4 different styles of homes to view instead of only one model before buying. The dishwasher that came with the house was very cheap. We replaced it immediately. We really like the house so far after 2 months.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Toilets / Leaking shower / Drawers / Grass Sod / Power plugs

  • Edward M.
  • Verified HomeBuyer
  • August 13, 2025
  • Owens Cross Roads, AL

The toilets are so low, my privets drop in the water when I set down and it is very frustrating. They will have to be replaced. The glass shower leak in the master Bathroom. No need for three tubs in one house. Could use the room in the master bath for drawers. No drawers in the bathrooms. They laid several big areas of dead sod and will take a lot of water and time to bring back to life. Need more power plugs in the back of the house.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Purchase experience

  • Vanessa P.
  • Verified HomeBuyer
  • August 13, 2025
  • Westfield, IN

The whole process was very helpful and easy, making our purchase decision for us. Everyone in the process has been great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cody provided excellent progress videos and was helpful in the final stage.

  • Thomas S.
  • Verified HomeBuyer
  • August 13, 2025
  • Westfield, IN

The sales experience was very professional without pressure. Dominique was patient as we took almost a year to finalize a purchase. Customer service after the sale could be improved in response time.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Charles was knowledgeable, friendly and helpful in the decision making process.

  • Yevonne G.
  • Verified HomeBuyer
  • August 13, 2025
  • Sherman, TX

My home is comfortable and perfect for my needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not happy

  • Stephen S.
  • Verified HomeBuyer
  • August 13, 2025
  • Crandall, TX

Whole home buying experience was not good still waiting on supervisor to call me back.

Lennar responded:
We're sorry to hear that your home buying experience did not meet your expectations.

If you feel the need to escalate the issue, please email the details of your concern to CorporateCustomerCare@Lennar.com so we can follow up with the appropriate team.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Mr

  • Luis C.
  • Verified HomeBuyer
  • August 13, 2025
  • Summerville, SC

Poor quality paint, when cleaning the floor the baseboard loose the paint. Bathroom sinks with manufacturer defects, floors vinyl not glued around ALL walls. Kitchen sink food garbage barely pushed water out, poor water pressure on all of the faucets. These houses are sold well built houses. Getting repairs done is a nightmare.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 1

A long-term sales relationship

  • Rodney S.
  • Verified HomeBuyer
  • August 13, 2025
  • Punta Gorda, FL

On a 2021 visit with our daughter who lives in Cape Coral we noticed Heritage Landing, We stopped and picked up some information but there wasn't much to see. We began to get updates from the Lennar sales people and on future visits we toured some of the homes. We also sought information on Lennar homes in other area locations and for the past 2 years we became more serious about relocating and visited a lot of homes in other communities with a realtor. In June of this year we were at our granddaughter's baby shower and dropped by Heritage Manor to look at Lennar's advertised closeout homes ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

You get what you pay for!

  • David S.
  • Verified HomeBuyer
  • August 13, 2025
  • Crandall, TX

Our new home experience has not been overwhelming. Average quality of construction, no attention to details, contractors don’t care about your experience. Building around us is messy, dirty, and they make no honest attempt to change and clean up. Amenities are started, but almost no push to complete. Days go by with no real manpower to make progress.HOA does not respond or return phone calls.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

This is the best community!

  • Camilo C.
  • Verified HomeBuyer
  • August 13, 2025
  • Fort Pierce, FL

I could bore you with a full story of my experience, but this was our first home buying moment and it was worth it...

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Paint touch ups

  • Navdeep G.
  • Verified HomeBuyer
  • August 13, 2025
  • Marlboro, NJ

Closed the house. Pointed out lot of issues especially with paint touch ups. Was promised that it will be taken care. Now i was told last week that lennar can provide me paint and i can do by myself

Lennar responded:
Hi Navdeep, Thank you for providing this feedback. I am sorry to hear that you didn't get all of your issues resolved using our Customer Care team. If there is anything that we can follow-up on for you, please contact corporatecustomercare@lennar.com and we will make every attempt to assist. - Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Quick response to any issues

  • Carl G.
  • Verified HomeBuyer
  • August 13, 2025
  • Punta Gorda, FL

Lennar has taken care of any issues that we have had,very professional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

1st time home buyers

  • Alvaro B.
  • Verified HomeBuyer
  • August 13, 2025
  • Vero Beach, FL

I cannot say enough good things about my home-buying experience with Lennar, thanks to the incredible team of Marco, Jose, and Donny. From start to finish, they went above and beyond to make this journey smooth, exciting, and stress-free. Marco’s knowledge and patience made me feel confident every step of the way. Jose’s attention to detail and willingness to answer every question (no matter how small) truly put my mind at ease. And Donny’s follow-through and genuine care showed me that they didn’t just want to sell me a house—they wanted to make sure I felt at home from day one. It’s ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Experience in Portland Area

  • Leah W.
  • Verified HomeBuyer
  • August 13, 2025
  • Hillsboro, OR

I was so pleased with my experience with Lennar. I had never purchased a new build before, so I was a little wary. The buying process was really smooth and I felt like they were really willing to work with me to make it happen. The whole crew was friendly and responsive. When final walk throughs were happening, I felt like they really wanted to make sure that any/all issues were addressed so that my home was perfect. There were only a few minor touch ups (mostly cosmetic). I truly only have two things to say that aren’t positive. First of all, my HOA fee was never accurately disclosed - it ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar Build

  • Arlene M.
  • Verified HomeBuyer
  • August 13, 2025
  • Parrish, FL

Home is beautiful Everyone is helpful and nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trifania

  • Trifania P.
  • Verified HomeBuyer
  • August 13, 2025
  • Woodburn, OR

Sales team was awesome! Didn't have a good experience with lennar lenders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great over all experience, thanx

  • Jeffrey M.
  • Verified HomeBuyer
  • August 13, 2025
  • Corpus Christi, TX

construction mngmt was very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2025
  • Graham, NC

Good people very pleasant to work with. Wish’s could customize the house more while they are building.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

A lot of corners cut

  • Joseph M.
  • Verified HomeBuyer
  • August 12, 2025
  • Cibolo, TX

A lot of cut corners

Lennar responded:
Hi Joseph, thank you for sharing your review. We are sorry for any issues you have experienced with the quality of your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

House seems cheaply made and customer service is only good when they don’t have to be out money

  • Kalee B.
  • Verified HomeBuyer
  • August 12, 2025
  • Franklin, IN

We do like our house but throughout the process we’ve realized we will likely never use Lennar again. The lender we used (through Lennar-Sam) was horrible to say the least and obviously only had Lennar in mind throughout the process. Our appraisal was much lower than we paid and that component was very unsettling with how it was taken care of. Sam was pretty manipulative when speaking about it. I have a mortgage background so I found many errors however when brought to Sam he assured me I was wrong when in the end—I was right and our numbers were completely off. The fees for closing in itself ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Traci

  • Traci H.
  • Verified HomeBuyer
  • August 11, 2025
  • Frankford, DE

Our sales rep Sung was amazing.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

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