Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
New home
- Kathleen C.
- Verified HomeBuyer
- August 06, 2025
- Minden, NV
Love my new house. Open concept and lots of light.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Water damage
- Shannon M.
- Verified HomeBuyer
- August 06, 2025
- Pace, FL
Hours after I closed water was poring through the ceiling. In the same spot where my inspection highlighted. I was told it was fixed. They didn’t even replace all the damaged Sheetrock, the texture had to be done three times. The painters (also had to come three times) dropped paint on my furniture, didn’t even have sheets or something to cover areas so they didn’t get paint in the house. The painters also don’t speak English, they had no clue what I was saying. I ended up having to buy paint. I painted the entire ceiling because you could see a huge circle in the ceiling. Which why am I ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Great
- Kin L.
- Verified HomeBuyer
- August 06, 2025
- Dublin, CA
Great customer services with Mike
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Flooring and Frigidaire appliance
- Juan C.
- Verified HomeBuyer
- August 06, 2025
- Indian Land, SC
We have some concerns about our flooring. We had hard woods and had a major leak which required only replacement of a portion of the flooring. It was also installed without acclimation and air condition. The floor was installed for three weeks with no AC and the some areas are showing sigh Ed of swelling and expansion. The appliances specifically dish washer had various problems and Electrolux support is terrible.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Realtor
- Lois T.
- Verified HomeBuyer
- August 06, 2025
- Sacramento, CA
I just want to say Erin is a great worker. I give Erin a 10+.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fast transaction!
- Anonymous
- Verified HomeBuyer
- August 06, 2025
- Menifee, CA
We were the last buyer in the buildout phase. From contract to closing escrow was about 3 months! We got the GenSuite model. Good value for the price we paid. Everyone was great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My Experience with Lennar
- German G.
- Verified HomeBuyer
- August 06, 2025
- San Diego, CA
My overall experience was good, the process was really fast, Lennar seller was very kind and supported us to make the purchase possible. Regarding the house, we have detected just small details that need to be fixed, the appliances and material used are good quality.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar home review Wetumpka, Alabama
- Jason P.
- Verified HomeBuyer
- August 06, 2025
- Wetumpka, AL
Overall, relatively decent homebuying experience Workmanship is so so you get what you pay for Three out of five stars
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Off the grid fot 7 weeks and counting
- Anonymous
- Verified HomeBuyer
- August 06, 2025
- Dover, DE
The house is nice but you won't have internet access for an extended period of time. Verizon blames the developer who blames the contractor who blames Verizon. There is no communication among the 3 of them, except to pass the buck.
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 3
Our new home consultant James was great and responsive.
- Lori M.
- Verified HomeBuyer
- August 06, 2025
- Parrish, FL
Our new home consultant James was great and responsive.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Happy
- Angela M.
- Verified HomeBuyer
- August 06, 2025
- Loris, SC
Pleased and excited with Gratitude
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Timbers 55+ in Palm Bay
- Maria B.
- Verified HomeBuyer
- August 06, 2025
- Palm Bay, FL
I have recently purchased my second home with Lennar, one in SC and now in Florida. I had both homes inspected prior to purchasing and any issues were taken care of in a timely manner. I am pleased with the home and the community and would recommend purchasing a home with Lennar.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Trailhead Landing and Lennar
- Wendell W.
- Verified HomeBuyer
- August 06, 2025
- Alachua, FL
Overall, we like our new home. The process was fairly simple and took only about 4 months from start to finish. The one thing that we did not like about the process is that Lennar would not let you alter any plans in any way. So, we ended up with carpet in the bedrooms and had to have it removed after closing. They do not place a second water meter For the irrigation system nor would they let me pay to have it installed before landscaping was done. This meant I had to dig up my yard to do it later. We had no choice in the water fixtures or door knobs etc. so, after closing, I have had to ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
3rd time Lennar buyer
- Bernard G.
- Verified HomeBuyer
- August 06, 2025
- Lancaster, SC
overall a good experience. would recommend. you are not buying a custom home but definitely a good experience
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar Homes
- Robin L.
- Verified HomeBuyer
- August 06, 2025
- Hockley, TX
Excellent services. Homes built solid.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Patti
- Anonymous
- Verified HomeBuyer
- August 06, 2025
- Myrtle Beach, SC
The whole process was quick and easy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible
- Jayakumar M.
- Verified HomeBuyer
- August 06, 2025
- Tracy, CA
sales agents have no clue on solar or the current market.
Lennar responded:
Hi Jayakumar, I am sorry this has been a frustrating experience for you, and I want to thank you for sharing your feedback with us. If there are outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Ann was amazing through the Sales process and there was great support from finance team to close the loan on time.
- Hema K.
- Verified HomeBuyer
- August 05, 2025
- Providence Village, TX
The online buying experience was super smooth, and I would prefer this process over in-person manual overhead.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Trenton Review
- Nilesh R.
- Verified HomeBuyer
- August 05, 2025
- Land O' Lakes, FL
I am really pleased with the purchase . The trenton floor plan is really good. From start to finish the process was very smooth. My lennar salesman Austin was very responsive. Even after entering the house ifvwe raise any warranty request it is adressed immediately. I am really happy with my purchase and would recommend others to buy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy homeowners in Palm Lakes, Englewood
- Charleen D.
- Verified HomeBuyer
- August 05, 2025
- Englewood, FL
Our entire experience with Lennar has been EXCELLENT. From the 1st time we walked into the sales office thru the closing and then onto warranty work has been top notch. Our salesman, Bill, was very professional, knowledgeable and took a lot of time with us. He never “pressured “ us, he devoted a lot of his time with us and answered all our questions. Matt helped with our 90 day warranty items. He was thorough to ensure all our concerns were resolved. What we found very impressive, is he kept us informed every step, he returned our calls in a very timely manner and was professional and ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mixed review on Lennar
- Megan B.
- Verified HomeBuyer
- August 04, 2025
- Fort Mill, SC
Great experience working with Angie in sales. Not a fan for Lennar’s “new home celebration.” Lennar should provide adequate time for a proper walk through. Some of the work was not great quality and if items are missed in new home celebration, it is difficult to get Lennar to address. I have been “ghosted” by both construction manager and customer care team. Very unprofessional way to do business.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Love the house. Quality lacking
- Anonymous
- Verified HomeBuyer
- August 03, 2025
- Las Vegas, NV
I absolutely love the house. However, the quality is lacking. You have no idea how NOT sound proof it is until you move in and hear every conversation from any room in the house. The paint I am cleaning up off the floors, showers, holes in walls, shotty paint job - all things you don’t have the chance to find during a short walk thru, from 6 feet away (if you can’t see it from 6 feet, they won’t fix it). The upgrade choices were limited. Follow up on issues up after closing has been good. Again, I do love the house there are just things I wish could have been different and better
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Awesome
- Sini S.
- Verified HomeBuyer
- August 01, 2025
- Rancho Cordova, CA
I had a very good experience with Itzel, the sale representative and Pravdeep the finane manager.they are very friendly and helpful.As a first home buyer, they helped me a lot
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Review of Jamie and Erik :)
- Michael C.
- Verified HomeBuyer
- July 31, 2025
- Punta Gorda, FL
Jamie and Erik are great. MY experience with the Lennar has been great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Michelle
- Michelle E.
- Verified HomeBuyer
- July 31, 2025
- Dover, DE
The entire process of purchasing a home with Lennar Homes went smoothly. From looking at the different models; signing the contract/loan application; & closing. They kept me informed & answered all my questions or concerns immediately. Even after moving in, I’m still experiencing their great customer service with the Customer Care Team. I truly appreciate the Lennar Homes app that I use for service requests. I receive a 24 to 48 hours response from the Customer Care Team.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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