Lennar Reviews

Lots of sloppy workmanship

I think the homes are great, but the contractor needs to pay more attention to keeping the community clean. I constantly find trash on the streets. I understand the community is still under construction; however, that is not an excuse for leaving bottles, food containers, and other litter outside the trash cans. Keeping the area clean should be a priority throughout the construction process. The litter is already clogging storm drains and sewer inlets, creating an is***** that could easily be prevented with better housekeeping.

I had a horrible builder experience missed deadlines, missing materials, last minute document request day of closing, I waited for the entire day on my closing was horrible, Bad workmanship if the home, miscommunications of exterior color and massive delays left me homeless for 2 weeks and last minute inconveniences and headache… 4 days in my AC went out how is that possible on a new house Started off great ended in a horrible mess but in the end I was able to move in my beautiful home and get the quality is*****s repaired in a timely manner. My concierge was almost useless she never responded and ignored me most of them process… my loan officer was ok his rep ***** helped me greatly and my sales rep Steven was amazing… ... More

Poor communication between Lennar title and sales team. Communication left much to be desired. Title was unaware of sales actions and vice versa. Neither returned calls, texts, emails or portal messages in a timely manner. When finally able to connect, escrow provided details for incorrect property/owner. Sales made the same mistake in a different situation. It was weird and totally avoidable.

On going process try to get it fix.

Failed to fix is*****s before closing and still haven’t been fixed. One thing after another with this cookie cutting build. Electrical is*****s through out the house.

There are some is*****s with my brand new home pointed to Lennar before closing. The Lennar team did not solve it yet. Any movement since the closing date. My wife and myself are totally frustrated with Lennar’s customer service.

Had us put earnest money down, told us they that we could sell the house we were in then continue the purchase process on the new build only to inform us that we had 5 days to sell our home or we would miss out on the new home. Watched the home be built and showed our 5 kids as well, hired a fence company only to be blindsided. Stay away from Lennar neighborhoods

The biome quality was ok for the price point I bought as an investor it is attractive for cashflow but your customer service is nonexistent once contract is done and after close. Close and goodbye! I am still Waiting for a call for a warranty request for 2 weeks even after a second request was made! Terrible!

For a first time home buyer this was the worst experience ever! The lack of communication throughout the process, my house not being done at move in, and grass not installed till 3-4 weeks after move in. We also had a gas leak!!

Very poor communication and poor quality work.

Poor quality workmanship, bugs were everywhere when we moved in. The Lennar Rep Blake, was useless. He refused to provide pest control & minor repairs. He said it was home owners responsibility. The AC makes a loud pounding noise whenever it turns off. When someone is using the shower upstairs you can hear water coming down the pipe in the kitchen loudly & sometimes it makes a knocking noise. When we flush the toilet it makes a pounding sound on the wall. We tried contacting the Customer Service person but he didn’t answer & he did not call back. We made a mistake buying Lennar! We will warn our friends & family members Not to buy Lennar Homes!!! ... More

My experience purchasing a Lennar home has been disappointing and I would not recommend them to future buyers. The main reason I came to view this property was because it was listed as being in a NON-FLOOD ZONE. After signing the agreement, I was informed that I would be required to purchase flood insurance. I was told by the sales representative to contact FEMA after moving in and submit a map revision request, but FEMA advised due to physical alterations and fill being placed on the property, a revision was not possible. Had I been given accurate information upfront, it would have impacted my decision in buying. The advertised $ 25,000 BUYER INCENTIVE was also misleading, as I was charged an additional builder fee of over $4,000 at closing. The home price also changed overnight, adding to my concerns about transparency during the sales promise. Since moving in, I have experienced ongoing irrigation issues in my yard, along with similar problems reported by many neighbors. Lennar has failed to take ownership or provide a satisfactory resolution. A new home purchase should be built on trust and transparency. Unfortunately, my experience was filled with unexpected costs, inaccurate information, and unresolved issues. ... More

My home-buying experience with Lennar was seamless from start to finish. The entire Lennar team was professional, knowledgeable, and always willing to answer my questions throughout the process. They made sure everything was handled correctly and kept me informed every step of the way. I truly appreciate their outstanding customer service and would highly recommend Lennar to anyone looking to purchase a new home.

easy

easy process

I just move from new york after living there for 34 years to texas spend one year in *****een T.X then I say I move to ***** so I start looking for house then my agent sends me some places when I walk into two other house then the third one I was like this is it I feel at home 🏡

Everyone associated with the transaction was honest and forthright. Nothing was hidden or obscure. The house is great. Extremely minor punch list was handled immediately and correctly.

Everyone was very helpful in making this process a success. We will always be grateful for the blessings of good and knowledgeable people. We felt respected and not just another transaction. We will recommend Lennar to anyone wanting to purchase a home.

This was an easy process, and everyone I encountered was patient and knowledgeable. I was happy with 95% of the condition my home upon key handover.

[TRANSLATED FROM ES] They must improve communication between people in the Spanish language.

The money of the home value is great. The overall process was smooth and easy. Sales team is super helpful and professional. The response from the builder team is very poor and slow to fix some of the is*****s before moving in. Even after moving in, they still didn’t fix what they were supposed to fix.

The house pretty much sold itself as it had everything we were looking for. Unfortunately, there was a lot of pressure to get the contract signed. I’m one who reads everything that I’m asked to sign so this became an is***** for me.

The sales and lending experiences were great. However, I am NOT satisfied with the workmanship of the home.

Lack of responsiveness from sales staff.