Lennar Reviews

Have been very good with most problems, still have one inspection problem not fixed.

Customer service is not good

Overall a pretty good experience

So far, so good! I’m looking forward to many years of happiness in my new Lennar home.

We like our home very much but the follow up of imperfections seemed not a high priority with Lenar

Unable to reach anyone in construction on a Saturday despite the fact that our house under construction was flooding from a broken pipe.

We love the neighborhood.

Alot of attention to detail issues, wood trim gaps, rough drywall spots, uneven trim, tile work is very bad, uneven floors, uneven paint and colors, gaps in drywall, crown moulding on cabinets were way off, small damage to several cabinet pieces. Besides that the overall experience was ok. We had an issue with the plot size that wasn't disclosed to us and after signing the contract we brought up the issue and the sales person said "I didnt know" which to me is not an excuse as they gave me an answer to the question before like that had known. Regardless we ended up losing over 6500sqft of backyard. Lennar wouldn't do anything about it. Just be sure the sales rep you're speaking to can give you plot size and items in your home in writing. The price of the home was competitive to the surrounding area and home was finished in the general timeframes given to us. Our construction manager was really good and o believe that made a world of difference. ... More

I had a great experience with the Lennar Team. The agents were very knowledgeable, professional and patient. All transactions were done in a timely matter without any complications.

The location was key. I like the look of the townhouses but the roads and parking in the complex was not repaved, the gates and fences were not finished and many of the wires around the complex were not buried. Lots of outdoor things not completed when it was stated they would be done upon building of the houses.

There are lot of issues with padding and even bricks those are outside are not aligned correctly, people who are building has to be careful when they do that and also same as floor padding issues, working with Mario if he can help us Haven’t reached anything about bricks in alignment issue yet

We love our home and the process was relatively easy. Unfortunately they do not invest in their post closing customer care enough because getting small things corrected quickly turns into a frustrating back and forth

Good experience and good service quality.

Good first home. Materials and workmanship isn’t the best but they are responsive to warranty issues, at least my rep is “terry”. Lennar sell a lot of homes so the cool “first home buyers” feel isn’t really there. They’re detached and focused on selling not really how i hoped . But terry helps. So does standing up for yourself when lennar people think they know what’s better for you. They work for you. Treat them that way, because you won’t really get a lot of personality from them. Overall good experience.

It's frustrating that the subs try to shortcut things and it reflects on Lennar; do it right the first time!

I was told the Community Activities Center would be ready to open in late 2021 and would be like National, I now hear they may not be identical and the opening has now been moved to the 3rd quarter of 2022. That's a big miss

Our overall experience was good, the Lennar team at Hidden Trails have been very responsive and helpful and therefore, they've made things better. However, I feel some the sub-contractors they use are careless and sloppy. We've had a lot of issues, and although most have gotten rectified in a timely manner, they could've been avoided entirely with better workmanship and materials.

I. Have some problems and waiting for help getting things fixt

Be sure to have all concerns documented and taken care of before moving in.

The buying of the house was quick and easy. Now if only the warranty work was as simple. Been waiting since we moved in in May 2021 to have the grading of the lot looked at since I have flooding issues from the neighbors sprinklers.

The experience getting into the home wasn't so bad but when we got in there issues started happening like paint peeling stucco peeling and a dip in the floor only after a month put in ticket requests 3 times sent pics and haven't heard back about anything somebody reached out to offer some discounts and a screen door but the issues never got fix so my rating started out a 9 when we moved in but has gone down because nobody has gotten back to me about repairs.

Horrible service for landscaping, but other than that great experience. When you install completely dead grass after 6 weeks waiting for it, that sucks because the homeowners can’t get it to grow at all!! The worst with the added features!!

The sale person Linda was out standing and the details during the building process. Ober all home was good. The attention to details need improvement our list of issues are around 10 items 3 months in.

Enjoying the new home overall. Sales Represntatives was accessible for questions. We did have have to battle Lennar to provide items/ detail work that were in the purchase agreement. Be prepared for “that’s within tolerance” when doing your walkthrough when there is clearly an issue.

Advertised as LUXURY and has many deluxe features but the flooring and painting were substandard. Some of the woodwork was sloppy. If you buy a Lennar home, be picky and note EVERY flaw on your walk through. Look behind every door, look for paint drips/runs. Our laminate flooring pops and creaks. We asked for repairs which were incomplete and made one area worse than before. I will be requesting additional repairs. Driveway terribly too narrow for two cars forcing us to spend additional time and money plus permission from HOA to widen.