Lennar Reviews

As a rookie buyer of a newly built apartment, I was a bit worried about the overall process. It felt like you're in the pipeline where you must follow the provided instructions and have no options before the closing date. Surprisingly, the Lennar team delivered on time and with no issues. Starting from the new homeowner orientation session and throughout the month ahead, the Lennar team went above and beyond to make our lives easier and more comfortable. No issues or complaints whatsoever. Well done, team! You're the best! Special thanks to sales representatives Brittanie, Caitlynn, and Anderson from the onsite team, and loan officer Gino for all your professionalism and dedication to customer service. ... More

I was happy with all aspects of the home buying process, except for the lennar title company. The title company made me feel like a number and that I as an individual didn’t matter to them.

Beautiful and affordable homes with lots of space best decision to go with Lennar didn’t to hire my own realtor Amy from Lennar guide me the whole process, if I have to i will go again with them without any questions

Dennis, Anderson and Caitlyn have gone above and beyond. They continue to be a big help.

Great home, I wish that some things were disclosed better. I feel like they could have been upfront about a few things.

Some employees are more patient than others. Being senior, not all adept with on-line experience(s). Some seniors may require more help with computers than others

Lennar made buying this home so smooth and easy. From the very beginning, start to finish was fantastic. Jessica was great from the start. No pressure, just facts and she made us feel very confident.. The construction superintendent walked us through the house and gave detailed feedback. I believe the house is superior workmanship. We really enjoy the floor plan! Nothing like it we looked at before. Thank you!

Still emptying buckets from our leaking ceiling every single morning 5 weeks in

We were already renting in the community so we knew what style house we wanted and were pretty particular on color and location. Our sales director was amazing, he kept us posted on everything and helped to get our house color changed even after they originally said no. Dealing with the mortgage coordinator then was a challenge. She would request information and if you asked a follow up-it would be days before a response. Then she should send you and email telling you you were late returning the information. My co owner travels for work, we were assured closing would be early June so he worked his schedule around. Surprise Lennar wanted to unload our house early and tried to give us a mid May close. When I tried to change it, I spent 7 weeks trying to get an answer-in which no one including customer care did. Finally our sales rep stepped in to resolve though totally not his responsibility. Many details in the house were incorrect-I walked it daily. I had to often tell the construction manager what needed to be corrected. It took them 4 times to get our closet acceptable. We were told the lawn would be graded and trash, rocks removed. We spent tons of time doing this ourselves and as we were laying mulch still found beer cans, nails and other debris. I brought up many items on our walk through-all of which were brushed off. Example I brought up the gaps in the garage door-was told it was for hurricane braces though those are on the door not on the floor. I now have frogs in the garage and they have had to send multiple people out to fix. Our outlets are all uneven-again without redoing-no way to fix. The counters are not sealed so all wet spots stain. Overall, outside of our sales rep, I am pretty disappointed in the experience. ... More

From sales to construction ! Excellent service ! Beautiful home

I bought and financed through Lennar so I’d say I got a fairly good deal. All equipment and appliances included saving me the hassle of shopping for each items individually. The frustrating part of the whole buying process was the Mortage team always asking for the same documents. To make it worse they give you only 24hrs to upload it.

Ewioent smoothly very professional

The entire process from the beginning to end was great. Every person I dealt with at Lennar was kind & humble to explain things. I am greatful.

As a first time home owner, my questions were mostly answered. Experience was good and follow up after moving in was mostly good. My seller agent and customer care representative were very good to work with.

A fantastic home building experience from start to finish Our journey to building our dream home was made exceptional thanks to the team involved. Right from the beginning, Robbie helped us through the initial home buying process with expertise and ease. The consistent communication from our home consultant during the building phase was invaluable, keeping us informed and reassured every step of the way. The final walkthrough with our General Contractor, Hans, was truly fantastic. He went above and beyond in explaining every detail of our new home and ensured everything was running smoothly even after the completion of the project. His dedication to quality and customer satisfaction was truly impressive. The final result is a very nice home that looks absolutely fantastic, exceeding our expectations. ... More

Every thing thru the closing was great. Sales staff couldn’t be more helpful. Construction supervisor was very helpful and competent. Once house was closed Lennar was less than responsive. I would encourage others to purchase Lennar home but would recommend that prior to closing make sure you identify problems and have them resolved prior to closing.

The sales people were awesome. The loan process could have been less stressful. They wanted the same info sent to them multiple times. Taylor the sales consultant was fabulous and very helpful. The title reps were awesome and my Broker Rachel was fantastic. We have had a few issues after we moved in and Wendy has been awesome. She has went out of her way several times and has always been there when we needed help. When we moved in the house could have been a lot more cleaner. The floors have markings on them from the installation that will not come out and they are not shiny as you would think they should be. ... More

They were very professional from buying the house to financing. They were very responsive to my questions.

I love Love my home

Excellent experience, customer friendly, love my new home!

It’s all good but not like no give fridge .. n no faucet outside only one so

Glad we had our own realtor to help guide us through the process with them but Lennar did an excellent job working with us and our realtor. Our realtor was impressed and said it was one of the best experiences she had with a builder and our home inspector said the same thing. The post-purchase support has been excellent and our warranty liaison has been fantastic.

I don’t know where to start here. They use the cheapest labor. Cheapest parts. We moved into our home, and our home received 0 internet signal (we pay through our hoa). Cheap siding that had fallen off more than once. Then the people who fix it, leave white caulking on the side of the house and expect you to file claims to get it fixed. Plumbing was backed up with concrete. Rocks. Trash. Screws. Our customer service rep tried saying “well we can’t prove that it was or wasn’t you”. As if my family and o would take off toilets and sinks, to jam a bunch of rocks and concrete into our new home and pipes. Makes 0 sense. Plumbers came. Knocked a pipe. Sewage went all over the house. Weeks later, the flooring guy came and had to bring his daughter to translate into English for him. I’ve had more strangers come into our new home than family or friends. Wrong parts have been ordered. Things have been ruined. I paid people to move and set up our new house (normally I’d do it myself but I was in a head on collision and had a whole slew of problems with my neck and back. My 9 year old broke his back and spine). So you’d think, with Lennar knowing all of this, they’d be more helpful. Boy, you can’t be more wrong. It’s like pulling teeth. We had the kitchen cabinet people come yesterday, only to find out they had the wrong parts ordered, so more waiting is to be had. I miss my Pulte home. Be careful, make sure you hire your own inspector. Do not use whoever Lennar uses (that you pay for). Good luck. ... More

Was an easy move in. The home was ready move in. No problems that needed to be taken care of up front.

We choose a lot and purchased a Lennar home to be built for us in early November 2024 and then closely monitored and videoed the entire build. We are left disappointed with the construction workmanship, much of which took place during the winter. The concrete for the foundation and floors was poured in sub-zero temperatures with inadequate freeze protection with constantly failing heaters allowing the concrete to freeze in early curing stage leaving questionable quality. Roof ice shield installed over snow on the sheeting in temps so cold there was no adhesion at all. Windows and doors installed in the same conditions and any hand framing done was of very poor workmanship, overhead garage door which fell off due to missing/ un-tightened fasteners, etc. Interior fit and finish poor with low quality cabinets (our fault for not noting prior to purchase), Refrigerator door that slams into pantry doorknob (response from Lennar when complaint filed was " no action will be taken since construction was to plan"!). That points up Lennar customer service. Since nothing can be changed after the purchase agreement is signed, customer service consists of reporting what's been done. Jordan and Noah, our building supervisors, were very good within the constraints of what Lennar would allow. They personally accommodated us in our requests for changes or corrections whenever they could. Our Lennar Mortgage Lender local Rep was not very helpful, leaving us confused, with little information and failing to correct several errors along the way. Alan at Lennar Mortgage Main Office was always helpful and followed through on all matters in his control. Lennar closed on the original date they gave us, a plus, however we had no driveway or sod for another month after that. At this date, 2 months after closing, we still wait for Lennar to issue our final grading report so we can apply to the HOA for approval of an exterior deck we wish to build. Our contact efforts have so far gone unanswered. I would never recommend anyone pre-purchase a Lennar Home to be built for them. Buying a pre built spec home wouldn't change the poor winter building outcome but at least you wouldn't have to watch and you would avoid all the post closing finishing work.. ... More