Lennar Reviews

The quality of the framing and finish leaves much to be desired. The second-floor creaks, and the plywood on the second floor isn't laid in a staggered pattern. The ceilings aren't even because the builders didn't level the trusses before installing the drywall. Buyers aren't given a blue tape inspection before closing where they could point out deficiencies. So, we have to live in the house and wait for them to fix these issues under warranty, if that even happens.

It's been a nightmare for the first 3 mos so far. As you spend time at the house you see more and more mistakes and lousy craftsmanship, from doors mishung, over screwed hinges, misroutered strike plates, bulges and divots in the plaster and Sheetrock over bulging framing. The absolute cheapest , but good looking kitchen and bathroom cabinets-glued and pinned together but with bad finishes on doors and pins sticking straight out of the drawer boxes and glue just floating about the boxes. Slider doors do not close properly, 'Caulkless' tub surrounds need caulk as their resolution to a leaking tub ledge! Paint, caulk, and plaster all over surfaces they don't belong on-floors knobs and hinges. Antenna wire on garage door opener was not there, flashing on entryway gutter was not there, interior garage door had water damage but was just painted over and left in place. Warranty claims are addressed but Lennnar doesn't want to take responsibility or looks for a cheap way out of it. My bedroom carpets all have trade stains on them and they've cleaned them 2x and they still want to try a 3rd cleaning solution! The paver driveway and the floor tile so far seems to be the only positives. It's disheartening to buy a newly built home and hate the sight of your own walls and doors! It's a never ending scheduling of visits and appts to review and repair( or not).just typing this review this morning has already ruined another day in my Lennar home bringing it all up on a Sunday. There's lots left out but my advise is to be careful and hire a home inspector. ... More

Like home and location.

Lied to us to get us to buy sooner, lost over 4K breaking our lease. Lawn either dead or dying when we moved in. Many issues with home itself, who puts a vent directly above the shower so air blows on you when you are in said shower? Nothing but complete regret buying this home, if we were not desparate to get out of renting we would have walked away. Should have looked at other options.

I had so many issues i had to address them myself. Now, I had poor sod installation with large gaps and after the rain that night caused almost all of the top soil to erode. The head then almost died and lennar refuses to correct it.

The purchase process was straightforward, though it’s important to consider factors like discounts, add-ons, and more. The quality of the villa seems good, and the Arden community is beautiful with its impressive landscaping and amenities. The construction team provided a great experience; the salesperson was friendly and made sure all details were clarified. They kept their promises and delivered within the agreed timeframe. Based on my experience, I highly recommend this construction company for their professionalism during negotiations.

Appreciate Jasmine’s support, enthusiasm and guidance provided from the day of our first tour to keys day. Thanks and kudos to the Lennar team!

James was great during the purchase process. Trying to connect with him afterwards was difficult. Not sure if he even still works for Lennar. Waiting on a few minor repairs. Process is super slow. Overall very happy with home. I’m sure we’ll get it worked

I knew going in that there was no customization. That should be known up front as you cannot pay more to add or change something. The quality of the workmanship and materials is a little less than I expected for the price tag of over 400k as we've had a number of defect issues. The responsiveness of their quality team is excellent, though, and everything is being fixed promptly. They are way behind on getting things like lawns and sidewalks in. We closed about 6 weeks before having any landscaping whatsoever, so be ready for a bit of a wait there, and a large patch of the sod was put down already dead, so that's going to have to be fixed as well. ... More

Spec home does not match model - Realtor lied about details, wrong exterior paint color, bug infestation in master bathroom, key does not work for front door (builder will not replace even though construction manager said he would - Eli), window sill not painted along with blue tape walk through items for paint not corrected, water drainage issues on side and back of house (have to install French drain and retaining wall to use backyard and protect home from water damage)… several other minor issues along with Realtor and Construction Manager trying sell services for third party providers such as landscaping and cabinet installation (her husband doing it for free)… felt like a used car salesman deal… overall happy to be in new home for my family, but need to work on administration processes… also, trades doing the interior frame we’re drinking beer on the job and I have pictures to show which could explain the bug infestation coming from the floors… the yeast in the beer is food for bugs ... More

The people were all great!!!!! The mortgage application was overwhelming because they had too many people involved and one did not know what the other was doing. Would I buy from them again? YES

Samantha with Lennar mortgage was rude. I hated my home buying experience with Lennar. You guys were available on Easter Sunday, a holiday to coerce me into purchasing this home. Then when the deal went through, you could not hear or find them. Calls went unanswered. I remember moving day, my Keys won’t work for the door. I called everyone I could’ve think on for help. They did not offer no help. I had to pay a locksmith and did NOT receive my full compensation. I’m very disappointed in them. I had to get 4 new tires because the nails from the builders next to my house got in my tires. No worries I won’t ask Lennar to compensate me for that. I’m not at all happy with my home buying experience from Lennar and won’t recommend them to anyone. Go somewhere else if you have to. My mailbox keys were sitting in the office all the time while I waiting for the post office to reach out to me. They never called and told me anything. Lennar want you to hurry up and purchase and then when the deal is done, they scatter like roaches when the light comes on . FACTS!!! ... More

From last 2 months we are following with lennar and sunnova on solar activation . No response from both of them . Lennar moved to new vendor for home that are still not sold , they left people who already purchased. This is unfair. If anyone willing to talk on this please contact us.

When I read the Lennar builder site everything seems to be high end qualities. The loan officers and other personnel are great but the building quality and workmanship is cheap, lack of caring, and attention to details. It shows in the tiles uneven and not all full has adhesive, terrible caulking, painting is cheap and easily marked, cheap shower tiles with grout not sealed, cheap carpet, no shower doors, drain very slow, washer and dryer small and low end of GE, the water line was set up incorrectly and full of sand, sliding doors constantly have bugs and debris coming through, extremely cheap windows blinds and uneven, it’s already falling apart at the back door, HVAC or thermostat no one can explain why when change from 69 to 72 within a few minutes temperature reach 72 on display or when change from 72 to 69, it jump to 75 degree working it’s way back to 69 but it takes forever to reach that setting. Constant bugs and ants and black bugs look like black pepper coming in the house. Very tiny back porch, one of the power plug the hot and ground wire was touching each other baseboards are not painted they are original color from the manufacture. Sloppy with caulking and other sticky residues, filter was dirty when I moved in causing the AC to not working properly. Garage floor are not grouted, leaving left over paint cans and buckets behind with nasty residue. Counter top not clean underneath full of white powder, some part of the kitchen are caulk and some are not. One of the kick base plate was not glue or nail in properly so it’s already fell apart in less than 1 1/2 month. My first electric bill was $205 for a very small house. I barely uses anything. above the garage has no insulation. Inside walls has no insulation, This house has no radiant barriers like my Holiday home. Smoke alarms came on randomly I had to turn of the main switch. Terrible grass in the backyard almost unusable backyard, uneven, very sharp poky grass, grow sparsely, no gutters so water coming from the roof will damage the backyard. Getting bombarded by salesman on the first day. The outlet some nice and tight but some are too loose. One of the door to the laundry room wasn’t closed properly so I had to fixed it myself. Currently I have 3 rooms AC vents closed. Two bedrooms and a bathroom to help cool master bedroom and living room cool faster, it’s not right one bit. I have my fan on 24/7 to help cool the main bedroom and living room. Would I buy Lennar again? My answer is a BIG NO! Even with low interest rate from Lennar Lender. The only good thing about Lennar at this point is their mortgage and loan officer team, 5 stars from me and their Apps and quick response team. ... More

Overall it was a terrible experience. No help what so ever. Our home was never cleaned, swept, vacuumed when we closed. Paint still on the windows and floors. Plumbing is terrible, our stove/oven stopped working 3 days in to the move. Guest toilet stopped working a day into the move. Spider every where, walls are very thin you hear everything. What stinks the most is that there is no communication. We had so many unanswered questions, prior to the close and still do. Never going with Lennar ever again. Do not make the same mistake we did.

We were so excited to buy our first home. The price was right! The sales agent was very attentive. We were pre-approved and ready to get the process started. We paid our escrow and were committed. That’s where things started to go downhill. Because once they have that commitment they can do whatever they want and throw customer service to the wind. Our pre-approval turned into “you don’t meet all the requirements and will need a co-signer”. At that point we were invested and went through with it assured they would be left off the title and it wouldn’t affect them. After closing we find out from LENNAR Title that it was required for them to be on the title forcing us to forfeit our full homestead exemption. Then after some time living in the home we noticed one of our bedrooms was much warmer than the others so we contacted them and they sent out the company who installed the system. Long story short the Tech left while I stepped out and assured him someone would be there in 10-15 mins insisting there was no issue and everything met the required settings. No one listened. I was told I could escalate the issue and when I did received an email saying my request was denied. But the issue is still unresolved and they are not interested in doing anything about it. One thing after another every experience has been so frustrating. I’ve dealt with LENNAR title multiple times and each time I was told they’d follow up, after my homeowners insurance being unpaid for the first month of ownership and lost checks they refused to waive the fee for reissuing, no one ever called me back. I had to constantly reach out to get answers. I will never buy a home with LENNAR again or recommend them to anyone. Every interaction has been frustrating and my issues were never resolved. I’m extremely disappointed. ... More

Buying from Lennar was one of the best decisions in my life. The buying process was smooth. Outstanding work done by different people all working together.

It’s normal for a home buyer

They do lots of asking same things as if they forgot what was asked

2nd home purchased at Oak Hammock in DeLand. Great deal on the house, great salesperson (once again, Madison Schuster comes through) and the closing process was smooth (thank you Kristen Koener). House was professionally inspected pre-close and our inspector remarked how well built the house was. We may just buy one or two others there!

Our experience was top notch from the outset with our Nancy our Sales Consultant and Lisa our Sales Concierge and continued right thru to the Tony and his on-site Construction Team as well as Matt and the Area Construction Team. We took advantage of the full compliment of Lennar Home product offering including Mortgage Finance (Haley & Julie), Insurance (Christina & Rachel), Closing Services (Teresa) and Approved Partner Vendors (Caribbean: Jake). Every last individual and department executed flawlessly. We could not be more pleased with the experience and have complete confidence that Lennar will stay connected and supporting to us during the subsequent warranty timeline, Customer Care Representative (Reyes) has already provided excellent follow-up and support service. THANK YOU to the entire Lennar Group...WELL DONE!!! ... More

The sales process was friendly and smooth, but the closer I got to closing I ran into issues with the dishonesty and unreliability of the quality assurance manager. Thus, issues with the workmanship of the house that needed to be completed prior to closing, didn't occur until afterwards and I then had to take extra measures and time to get them addressed. Now that I've officially moved in, I've run into a few quality of workmanship issues (HVAC, cheap paint, faulty electrical installation), but they've been pretty quick to address the issues through the warranty portal. Overall, I'm happy with the home, but they definitely built them fast and cut some corners. ... More

I was HIGHLY impressed with the professionalism of Lennar. They were very detailed oriented to my needs and wants. I was highly satisfied with the entire experience and would definitely recommend to others.

I would like to express my concerns regarding my experience throughout the home buying process, from signing the contract to closing. I strongly recommend thoroughly reviewing your contract before submitting earnest money, as once signed, withdrawal is impossible. I felt pressured to sign and pay before fully understanding the contract terms, which I now regret. The process was highly stressful, and I found it challenging to obtain honest and timely answers to my questions. Additionally, I was encouraged to purchase a larger home than I needed, under the promise of incentives that were ultimately misleading. There were issues with transparency regarding credits and incentives; what was initially promised as a $20,000 credit was reduced to $15,000, which affected my closing costs and obliged me to cover additional expenses. Furthermore, not all keys were provided at closing, and the closing attorneys, who are affiliated with Lennar, did not fully disclose mistakes made during the process, opting to conceal issues until the last moment. My address was not established on time due to delayed paperwork, and it has been approximately two months since closing. According to HOA records, my residence is not yet registered, preventing participation in community meetings, which has been quite frustrating. Overall, I believe these issues stem from practices that could be improved. I do want to acknowledge that the customer service team has been responsive and helpful in addressing some of these concerns. However, I regret my purchase and wish I had opted for an existing home or a smaller model instead. ... More

Lennar corporate does not have proper handoff between Lennar builder, sales team, Lennar Mortgage and Lennar Home insurance causing the buyer to run through multiple hoops to provide the same information. Transparency especially with Lennar Mortgage team is very limited and is the cause for a lot of frustration with the overall buying process.