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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21793 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Better experience elsewhere than Lennar

  • Anonymous
  • Verified HomeBuyer
  • July 17, 2025
  • Princeton, TX

Lennar does not care about new home owners after the exact day of closure.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 3

Great experience. House was ready when we got here and enjoying the new house.

  • Gary M.
  • Verified HomeBuyer
  • July 16, 2025
  • Queen Creek, AZ

A few little start up issues but the builder is very responsive in addressing any concerns. Very happy with the construction and location.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar

  • Paul B.
  • Verified HomeBuyer
  • July 16, 2025
  • Spokane, WA

Good quality built home with a great view,, price was reasonable

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Best buying experience ever

  • Padma I.
  • Verified HomeBuyer
  • July 16, 2025
  • Dania Beach, FL

Starting from the day we signed the contract till the closing it hardly took 5 weeks. Mina Rezaei, Jon Jacoby, Julio Perera and many other LENNAR team members made sure we cross the line. Kudos to all of them. LENNAR closed for us with best possible APR and we were able to get home insurance as well through them. Best buying experience ever.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great

  • Benny C.
  • Verified HomeBuyer
  • July 16, 2025
  • Oklahoma City, OK

Was great working with everyone from start to finish was always fast to respond with any questions or concerns would definitely recommend you to them.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Unsatisfactory Lennar Closing Experience

  • Erica B.
  • Verified HomeBuyer
  • July 16, 2025
  • Henderson, NV

Our closing process with Lennar was highly unsatisfactory. The representative, Diana, displayed unhelpful and defensive behavior, particularly when questioned about inconsistencies in the final numbers, including a missing wire transfer. Furthermore, an agreement was made regarding the use of buyer funds for non-recurring expenses, which Diana contradicted by stating Lennar's historical policy of not covering such costs even though it was agreed to be paid we had to pay the cost. During the signing of closing documents, several discrepancies were identified, which Diana prioritized over ...

Lennar responded:
Good afternoon, Erika. We’re so sorry to hear about your experience with the closing team. Have you been able to resolve the issue with Lennar Title? If not, please email the details to CorporateCustomerCare@lennar.com, and we’ll ensure your concern is directed to the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Lori Jean

  • Lori D.
  • Verified HomeBuyer
  • July 16, 2025
  • Phoenix, AZ

Everything ran smoothly from the sale to the mortgage and title to the build. I loved how the app had milestones. We couldn't be happier in our new home. I would definately recommend Lennar as a builder. An amazing experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great new home buying experience

  • Steven B.
  • Verified HomeBuyer
  • July 16, 2025
  • Surprise, AZ

For our first home, we decided to go with Lennar at Asante. Very affordable homes and well built in a highly competitive market. Their team was very thorough during the entire home-buying process and answered all of our immediate concerns. Would highly recommend to all living in the Phoenix metro area.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Laura

  • Laura P.
  • Verified HomeBuyer
  • July 16, 2025
  • Crandall, TX

Buen trato y atención al cliente en todo gracias,Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying with Denise was great

  • Sandra H.
  • Verified HomeBuyer
  • July 16, 2025
  • Venice, FL

Value of the house was great responsiveness of the team was good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Laundry room

  • Luis P.
  • Verified HomeBuyer
  • July 16, 2025
  • Ocala, FL

problems that were presented to the builder, were effectively resolved.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy Homebuyer at Tres Laurels

  • Ariel M.
  • Verified HomeBuyer
  • July 16, 2025
  • San Antonio, TX

My experience with Lennar was great! Everything was smooth as can be. From viewing to signing, my experience was great. Jose was great help when needed and didn’t hesitate to help out with any questions, even if they didn’t exactly have to do with him. Overall a great experience and would highly recommended Lennar to any future homebuyers.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar is a great company to work with for purchasing a home.

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Eustis, FL

The representatives I worked with during my homebuying experience were very knowledgeable, kind, and helpful. Bobby, Samantha, Jessica, Adonia, and Esther were AWESOME, they made purchasing my home easy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor communication

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Converse, TX

I can honestly say my first time home buying purchase didn't go as well planned. My loan officer was horrible at communicating. If I never reached out to her she would probably have never called me etc. the lady who showed us the houses stopped talking to us after she knew we were going to be purchasing the home. The communication was poorly all around. Joshua the construction manager was amazing and Brandon the warranty manager was also very helpful. Over the home is what I wanted and 2 months in no issues have been raised.

Total Score 3


Quality 5

Trustworthiness 2

Responsiveness 3

Review of 12 Oaks Property

  • Michael L.
  • Verified HomeBuyer
  • July 16, 2025
  • Sharpsburg, GA

Really good overall experience with the purchase and follw up.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar has made my dream a reality!

  • Anthony M.
  • Verified HomeBuyer
  • July 16, 2025
  • Decatur, AL

The people at Synovus/ Lennar really made this home buying experience one of the greatest things to happen in my life! They are very professional informed, patient, courteous and forthcoming! They made my wife Jacqueline and I feel safe . And we are happy with the purchase of our new home! Thank you. From the bottom of our heart!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Built quickly no real surprises

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Taylors, SC

Overall it was easy to purchase this home. Would have preferred to be able to upgrade to a better appliance package. Also include items such as towel bars and curtain rods. Lennar mortgage was difficult to deal with.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Sales amn made promises at the closing that were not kept.

  • John S.
  • Verified HomeBuyer
  • July 16, 2025
  • Lehigh Acres, FL

I did a remote closing and it went smoothly. However, some of the items that were supposed to be taken care of before the closing: General cleaning, Fire alarm chirping, cabinet hardware falling off, Tile floor stains and missing garage door openers were not addressed. I closed on 5/228 and started moving in a month later. As of this writing the fire alarm is the only item addresed

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Friendly and Professional

  • Rachel P.
  • Verified HomeBuyer
  • July 16, 2025
  • Ranson, WV

Used Lennar mortgage and was happy with the overall process and competitive rates. Lennar employees were friendly and professional.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Agustin

  • Agustin M.
  • Verified HomeBuyer
  • July 16, 2025
  • Green Cove Springs, FL

Impressive service and public relations , it was a great experience dealing and purchasing a home from lannar and their staff.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Robert L.
  • Verified HomeBuyer
  • July 16, 2025
  • Groveland, FL

Working with the sales team was great. They were attentive, helpful and responded to inquiries promptly. Quality of work was very good. Primarily due to the thorough quality checks. They didn't miss any details. I love the Next Gen feature in the Discovery model. However, please note space is taken from the master closets and kitchen in order to accommodate the Next Gen apartment. Closets in the Primary bedroom and kitchen cabinets are small. Also didn't like that there were no options. Color choices and materials were all selected by the builder, with no opportunity for upgrades or changes. ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Sergio D.
  • Verified HomeBuyer
  • July 16, 2025
  • San Antonio, TX

People who help me was so professional

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Adeyemi

  • Adeyemi I.
  • Verified HomeBuyer
  • July 16, 2025
  • Avon, IN

I just want to say a great thank you to Lennar home builder for there excellent work they did for my new home. They are very reliable and dependable all their workers are professional and trustworthy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed customer!

  • Remy O.
  • Verified HomeBuyer
  • July 16, 2025
  • Tualatin, OR

First disappointment is that I wasn’t made aware of the promotions going on at the time I went to visit the community. property I tried to talked them into transferring my deposit to one of the models on promotion but got denied. Moving day came, it was a hot weekend and AC wasn’t working at all. Made an emergency call to have it checked. Found the AC had faulty wiring, 2 nights without AC. BTW, filter was also filthy and customer service did replaced it but it took 6 weeks. Garage, patio and porch are still looking filthy with discoloration. Customer service agreed to washed it but we ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

T

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Houston, TX

Terrible experience, can’t get into touch with Lennar for any help whatsoever, no one responds or returns voices. Many issues, a major one being locked out of the gate of my home community for multiple weeks because NO gate clickers or codes were provided at closing.

Lennar responded:
Thank you for taking the time to share your experience with us. We are sorry to hear you have been locked out of your community. If you haven't already, you might need to reach out to your community's Homeowner's Association for an access code to your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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