Lennar Reviews

Some issues got resolved immediately, but others are taking a while.

Not a great experience

The closing experience have been complicated. Bernard

The windows and walls are not straight. The finishing on walls and tiles is poor. Overall it seems the work is done by inexperienced workers who were in in rush to finish. We highlighted this during inspections but response was that they cannot do anything and quality inspections are only for issues that are visible from 6 feet away. Unsatisfied with builder’s quality for a $1 M home.

We love our home and the location, neutral on the overall home buying experience rating. During the process, there are many, many things that should have gone smoother. Unfortunately, without disclosure, the Builder removed many items from our build in an effort to increase profit margins (I.e. Epoxy Garage Coating, Vanity Lights, Glass Front Door, Smart Home Features (EERO Router) etc.). One of the items was compensated, but not without a fight with the sales rep and manager. Items were documented on Lennars punch list and our Buyer Punch List 30+ days prior to closing and are just now being finished 30+ days after closing despite asking them to complete before signing. Lennar threatened to keep our Earnest Money and sell the home if we did not close, purely because a CO was issued for the home. I still have concerns with corners that may have been cut during construction, due to an abundance of other neighbors with issues - but time will tell. Please hire a Buyers Agent and Real Estate Attorney if purchasing here, review the contract thoroughly, hire a third party inspector and stay on top of documentation. ... More

Poor quality of paint in the house. The paint was a definite rip-off. Missing some door stoppers. Oven door fell off on first use. AC system leaking water all over floor. Heating and AC system too close to master bedroom.

Warranty Department and People are great!

Nice Floor plan but the quality of the work is not worth the price. Every wall, every ceiling, every window is out of square. The list of repairs is long but so far Lennar is cooperating. They are just building too much too fast and it showa

I loved that Lennar was doing rate buy downs, it allowed us to move into our home. However, I didn't love the fact that we couldn't choose certain things about our house and that certain things weren't included and we had to do after purchasing the home. I don't particularly love our downstairs layout, I don't feel like there is enough pantry space, kitchen space, and some of the cabinets are shaped awkwardly. It also looks like the inside of the kitchen cabinets aren't really sturdy. IF you put something in the wrong way, the divider will fall. Not ideal. I feel like we could've been more involved during the building process. We only received like 3 calls throughout. Quality is honestly okay, things could've been done much better and better attention to detail was definitely needed. We had a gas leak the first day we were in there - huge problem as I was alone with my infant son. It was resolved that same day, but it shouldn't have happened if things were checked better before closing. One of the pipes on the furnace wasn't tight enough. Please pay better attention to the details and make sure you turn over a home that looks good and is good to live in. ... More

Just know that you have the best sales rep, Yvette and the best warranty/inspector Nicole. Lennar don't give you guys grace. You two did an amazing job.

Process for punch out list after moving is not efficient. Lennar lending not good

Better customer service from Lennar mortgage

These are my personal opinion and experience and may be the exception. The new appliances that came with the unit was not of great value. Had refrigerator break down (lost frozen food) and dryer not functioning as it should. Called repair service under warrenty but parts took 2 weeks delivery. Purchased another brand.

Although may not deter from owning another Lennar home in the distant future but move-in experience after buying process did not go as well. Too many defects unnecessary deficiencies for a new home. Process of getting them corrected was transferred and had run smoother than it started.

The carpentry and painting was very poor quality. We blue tapes places that was not taken care of.

I have the found process of the closing, knowing who to contact for the HOA, obtaining the trash cans, getting the keys, etc., to be very difficult I am still trying to find out how to pay for my HOA fees. In addition, I was very disappointed to learn that each resident has to water their own lawns. I paid nearly $2,000 toward the HOA initial fee and no sprinklers are provided. This mean hoses are out front all the time, and each person's law will look different, I would have been willing to have paid extra for a sprinkler system.

We got a great price we love the location and the neighborhood. However the sales process had plenty of errors. The loan process had a lack of communication. Construction was clearly rushed and builder used the cheapest materials possible.

Multiple times through the entire process we were disappointed that Lennar discontinued many practices, even from one house to another, seemingly at random. When preparing the contract to purchase, we stopped by the model home to speak to the representative and every single thing we liked about the model home we were told they no longer did in this neighborhood. It was very disappointing, but we had already made plans to purchase new construction due to high interest rates. There has also been quite a bit of cost cutting throughout the entire house. We have a 7ft “crawl space” with no access to it because they said they didn’t have to (this was specifically told to us when it was brought up multiple times, even though they put our HVAC down there that needs new filters often). Another thing is that all of our hinges throughout the entire home are spray painted white instead of matching the hardware on the rest of the doors and it looks very sloppy. Long story short, ever since closing, we have been finishing a house that we feel was incomplete at purchase. Of course we are giving them an opportunity to fix the issues, but we feel they should have done the right thing PRIOR to closing, considering Lennar’s vast resources. We just really expected a better experience from a builder like Lennar, but in my opinion, profits seem to mean more to them than a good, quality homes and doing what’s right. ... More

Buying a home with Lennar was definitely exciting at first, but once I moved in, it wasn’t. The construction on their homes can be sloppy at times. They are building them too fast to check for simple mistakes. When buying a home be sure to have another home inspection completed before signing anything. Be sure to check for thing you would rarely look for (ceiling being leveled, paint missing on doors, neatness of caulk etc). Look for everything. Just don’t be fooled by the beauty of the home. Really look at what you’re purchasing. Even with many problems in the home, Lennar fixed everything I asked for. They went above and beyond to correct any home issues I found within my first 30 days. ... More

The price is good for anyone want to own house, but the quality is lowest

The floorplan is excellent and has everything I need. The quality of workmanship is okay but not exceptional. They have responded very well with any of my concerns or issues.

It was frustrating to not get a specific date and time for closing to arrange for moving labor. There was a succinct lack of ongoing communication between placing a deposit and clay of closing. All communication had to be initiated by me. It would have been nice to have regular updates weekly at least. The lines if communication between sales, mortgage loan officer and me were separate. Try making it a team effort to promote the 'Lennar' family. Additionally, Inspecid8cally asked if my loan would be sold and was told 'no'. That was apparently an outright lie.

They do not respond to problems quickly and the quality of the repair leaves much to be desired.

If I had to do it over again I would not buy a lennar home. After moving in There were many things the Builder overlooked. For instance, The builder over looked many times. After closing now going on are Third month still waiting on windows to be replaced above the garage. That the builder knew was wrong. Just one of the things that were not right.

All okay, not happy or satisfied I would say okay