Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Lennar Homes is the worst company I have ever done business with.
- Timothy M.
- Verified HomeBuyer
- July 16, 2025
- Ave Maria, FL
Lennar Homes needs to be investigated for shady unethical business practices. They sold me a home that they appraised at $545,000 and 2 days after I closed they reduced the sales price for the same exact home for $495,000, $50,000 less than I paid 2 days prior. Not only that the quality and workmanship is so bad that I'm not sure its safe. The first night I went to turn the bathroom light on and the plate/cover came off and then got hit with a bolt of electricity that didn't feel good to say the least. House was infested with mice both dead and alive because every door had gaps.. Gutters that ...
Lennar responded:
Good morning Timothy, We’re sorry to hear your homebuying experience did not meet your expectations.
We hope to earn back your trust by continuing to support you in your homeowner journey. If there are any outstanding warrantable concerns, please reach out to your local Customer Care Team by submitting a warranty service request through your Lennar account to ensure proper documentation and timely follow-up by the appropriate team.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar mortgage company is very professional when it comes to to purchasing a new home.
- Art R.
- Verified HomeBuyer
- July 16, 2025
- Maricopa, AZ
Their staff is very professional, very helpful, and answers questions, and goes above and beyond to satisfy their customers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful
- Angela S.
- Verified HomeBuyer
- July 16, 2025
- Shafter, CA
I am very pleased with my new home. Its a great neighborhood.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Gr8 value...
- Murugan R.
- Verified HomeBuyer
- July 16, 2025
- Kyle, TX
Gr8 Value Investment in right pricing strategy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home buying experience
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Hutto, TX
The entire home buying process went very smoothly from initial signing to closing. All parties involved were very helpful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Quick Closing, Nice Features In Home
- Gavin S.
- Verified HomeBuyer
- July 15, 2025
- Liberty Lake, WA
Nice home but make sure to hire a home inspector before closing. Found things that needed to be addressed, but Lennar fixed almost everything by closing. Final walk through I found a few things not fixed which they addressed right away upon my walk through on day before close. Just had a warranty claim on an electric outlet and they arrived and repaired within an hour. Great service!!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Check and double check
- Robert R.
- Verified HomeBuyer
- July 15, 2025
- San Antonio, TX
Buying- Prepare yourself to be rushed throughout the great home buying experience. Inspections- Have a trustworthy inspector and schedule ahead of time through the home building period, Modelos are the builders choice of hydration. SOD- You’re sod will be left out to dry in the Texas heat, on the stack it comes in and then installed just to be told it’s going through SHOCK, During a stage 3 watering restriction.
Lennar responded:
Good afternoon, Robert, and thank you for sharing your experience with us. We're sorry to hear that we haven't met your expectations. We hope that as you continue your homeownership journey, we’ll have the opportunity to provide you with an improved ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Excellent buying process but unresponsive on Sunova Chapter 11.
- Timothy T.
- Verified HomeBuyer
- July 15, 2025
- Santa Clarita, CA
Our sales contacts Jim and Lori were outstanding and very helpful at each step along the way. An excellent process. The site team was responsive to our snag list items and made the move-in much easier. Lennar has however to date been completely unresponsive on getting the solar working after Sunova went into Chapter 11.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Lennar Home Purchase: Efficient Process, Mixed Construction Quality
- Praneeth V.
- Verified HomeBuyer
- July 15, 2025
- Rancho Cordova, CA
I recently purchased a home from Lennar, and overall, my experience was quite positive with a few areas for improvement. What I liked: The offer process was smooth and well-coordinated. Lennar's team communicated promptly and ensured that everything progressed as expected. Both the loan officer and the customer sales agent were extremely helpful, making the home-buying journey seamless and less stressful. The construction manager was receptive to any issues I pointed out and was always ready to address them. He also provided some valuable tips on home ...
Total Score 5
Quality 2
Trustworthiness 2
Responsiveness 4
Ayobami & Bukola
- Ayobami T.
- Verified HomeBuyer
- July 15, 2025
- Greenwood, IN
We are so pleased that Lennar delivered the project on time within budget and exceptional quality. Your clear communication and responsiveness throughout the process made it a fantastic experience. Thank you Lennar Mortgage.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My Lennar experience
- Micaela F.
- Verified HomeBuyer
- July 15, 2025
- Santa Clarita, CA
I recently moved into my dream home built by Lennar Homes. The design of my home, a Toscana 2, demonstrated attention to detail and an understanding of what an active 55+ year old needs in today's busy times. All the timelines I was given were adhered to, and the final walk-through that I experienced with Gus underlined that fact. From the high ceilings to the wide doorways, I was amazed at how spacious the home looked and felt. They kept excellent records of the various homes available for purchase, and it was so efficient that I was able to select my home easily. Using their loan ...
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
The worst experience ever with your people
- Luis B.
- Verified HomeBuyer
- July 15, 2025
- Portland, TX
The people very impolite, slow responses, since day 1 until closing date the worst experience
Lennar responded:
Good afternoon Luis and thank you for taking the time to share your feedback with us. We’re sorry to hear that your homebuying journey did not meet your expectations. Please know that we take your feedback seriously and remain committed to regaining your trust as you continue your journey as a ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Somewhat Happy
- Enio M.
- Verified HomeBuyer
- July 15, 2025
- Santa Clarita, CA
Overall the experience was good, however the quality and attention to detail is lacking in some areas.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Knowing the zhzozA
- Anonymous
- Verified HomeBuyer
- July 15, 2025
- San Antonio, FL
I feel zlennar needs to help out of town buyers understand their house. And to understand the zhOA.
Lennar responded:
Thank you for taking the time to share your feedback with ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Amazing experience
- Mariela H.
- Verified HomeBuyer
- July 15, 2025
- Homestead, FL
The buyi no process was very good. Everything was well explained
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not likely to buy from Lennar again
- Jonathan P.
- Verified HomeBuyer
- July 15, 2025
- League City, TX
Sales rep was super pushy and almost lost the sale. I had to fix several plumbing issues myself after moving in. Kitchen sink had no hot water. Also shower head in master was leaking. Turns out it was cross threaded and I had to replace shower arm. Interior was swarming with fire ants. Luckily an exterminator was available to come out the next day. I understand this is common but Lennar should hire an exterminator to prevent this even if they need to recommend continued service after sale. Interested to see how house holds up in a hurricane; rafters look like they were thrown together by a ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Home sweet home
- Aerion B.
- Verified HomeBuyer
- July 15, 2025
- North Las Vegas, NV
We recently purchased a home through Kenner, and overall, the process was smooth and professional. Everything from start to finish was handled efficiently. However, upon closing, our family did not receive any welcome gifts, basket, or signage to commemorate the occasion. We’ve seen other neighbors receive these thoughtful touches, so it was a little disappointing not to be celebrated in the same way. It’s the small things that make a big difference during such an important milestone.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 2
Lots of open space and great location .
- Anonymous
- Verified HomeBuyer
- July 15, 2025
- Summerville, SC
Well planned and executed process .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality needs help!
- Sarah P.
- Verified HomeBuyer
- July 15, 2025
- Florida City, FL
Ok, but could have been a higher quality product/ material. Electrical GFIs are not installed so you cannot use a hair dryer without tripping the power. The postal service is non existent, online packages undeliverable since the address does not exist. The most frustrating is the address being not found. No food delivery services or Uber cabs or any deliveries gets to us. We’ve had to use the Publix supermarket as our drop off. I’m told it will get started soon so until then, I “reside” at Publix on Palm Drive!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 1
New home owner
- Dwayne T.
- Verified HomeBuyer
- July 15, 2025
- Wilmer, TX
Was a very straight forward process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar has a great team!!
- Elsy T.
- Verified HomeBuyer
- July 15, 2025
- Princeton, TX
Lennar has a great team that supports, helps and guide first time buyers!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
An Experience!
- Anonymous
- Verified HomeBuyer
- July 15, 2025
- Fort Worth, TX
Great overall experience. I feel some corners were cut, and completion was rushed to make way for new or ongoing project builds. Semi-upgraded appliances and fixtures, no handles or knobs included with cabinetry, poor landscaping that has to be redone due to weeds growing through, laminate wood flooring lifting up from foundational floor in a few areas, maybe due to careless or improper installation. All of the above mentioned scenarios/concerns creates pause with giving Lennar an Exceptional home buying experience rating. Otherwise, pretty great home so far.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Zack
- Alisa W.
- Verified HomeBuyer
- July 15, 2025
- Justin, TX
Zack is awesome! He has great follow through and truly cares about the way he treats us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Owner
- Kevin H.
- Verified HomeBuyer
- July 15, 2025
- Punta Gorda, FL
Courtesy, Honesty, Helpful, Knowledgeable, Promptness to questions
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Worst experience I have had in 10 home purchases.
- Robert P.
- Verified HomeBuyer
- July 15, 2025
- Punta Gorda, FL
Sales - good Closing - average at best Walk through - nothing done between walkthrough and closing. And then they tried to send me to the Warranty team to input more than 15 issues. None of them were terribly hard…they just weren’t completed at anll. It wasn’t until I had to find the correct person, Bo that something got done. Thankfully Bo took care of the customer and without his intervention the experience could have been worse.
Lennar responded:
Thank you Robert, for your feedback—we’re glad to hear that your experience with Bo was a positive one and that he was able to help address your concerns. That level of care and follow-through is what we strive for throughout the entire ...
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 3
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