Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Owner. JoAnn
- Terence F.
- Verified HomeBuyer
- July 09, 2025
- White Plains, MD
Love my new house. Very happy here.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing Lennar Staff
- Connie W.
- Verified HomeBuyer
- July 09, 2025
- Delray Beach, FL
Agnes was wonderfully helpful and friendly and knowledgeable. She steered the home buying process with confidence and patience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Good smoothie experience
- Cynthia M.
- Verified HomeBuyer
- July 09, 2025
- Land O' Lakes, FL
I recently purchased a house, and overall, it was a smooth process that I would recommend to others. While it wasn't 100% perfect, the experience was certainly positive and aligned with my expectations. From the beginning, the communication with my real estate agent was clear and timely. They guided me through each step, ensuring I understood what to expect at every stage. The paperwork was straightforward, and I appreciated the transparency regarding costs. There were minor hiccups along the way, like a slight problem with getting a later appointment for the walkthroughs date and a ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
Warranty
- Kyle O.
- Verified HomeBuyer
- July 09, 2025
- Punta Gorda, FL
Warranty not addressing flooding issue . Next step Charlotte county permitting my home for occupancy when flood damage possible due to grading. Still not addressed. Lanai set low unable to drain.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Flawless, simple and painless!
- Heather M.
- Verified HomeBuyer
- July 09, 2025
- Palm Bay, FL
Everyone involved from the sale to the closing were very helpful and polite. The move was flawless. I will highly recommend everyone to purchase a Lennar home! They build a great product!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I would never buy with Lennar again
- Anonymous
- Verified HomeBuyer
- July 09, 2025
- Venice, FL
Everything from start to finish was terrible including the real estate agent. I put my unit up for sale the day after I closed and cant wait to get rid of it.
Lennar responded:
We’re truly sorry to hear that your experience was so disappointing. That’s not the standard we aim to deliver, and we regret that we fell short of your ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Not bad, but not great.
- Larry M.
- Verified HomeBuyer
- July 09, 2025
- Ennis, TX
We had a very long drawn out purchasing experience through the loan application, both the FHA and Lennar’s conventional loan people. They were very impatient when they wanted information but otherwise slow in keeping us informed as to what was happening. They asked for information that was none of their business and eventually told me that if I did not give them the information that the loan would not be approved. This process took weeks. I went to a bank and got an approval with 4 days. After move in, I (a former builder) found that there were house framing studs missing in places where it ...
Lennar responded:
Thank you for sharing your experience, Larry. We are sorry to hear that your homebuying process did not meet your expectations.
We also regret to hear that concerns about the framing were found after move-in. We encourage you to reach out to your local Customer Care Team by submitting any warrantable concerns through your Lennar account. This ensures your concerns are properly documented and directed to the appropriate team for review and follow-up.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 5
First purchase of my own
- Nizar A.
- Verified HomeBuyer
- July 09, 2025
- Punta Gorda, FL
Firstly, let me say dealing with the team at the community of Willow was a pleasant smooth and easy process. Starting with Nicole, who made the purchase quite easy and relaxed. Dealing with David and his team to obtain my mortgage was great. Finally working with Kim in the title office was stress-free. Overall, it has been a wonderful experience, and I have recommended Lennar to colleagues and family. Even so my sister is buying a place at one of Lennar‘s other communities.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Joe
- Anonymous
- Verified HomeBuyer
- July 09, 2025
- Summerville, SC
All the homes look the same after you have seen a few. Take your time to really go through the homes at your pace and don't feel the pressure of needing to make a decision before the end of the quarter when prices are sometimes reduced. Go for location over what the home has featured as built. You will update things on the inside over time, but you can not change the location.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
You Don't Get What You Pay For
- Anonymous
- Verified HomeBuyer
- July 09, 2025
- St Augustine, FL
The buying experience wasn't bad with Lennar. Communications was good. But I have to say the quality of work done on these homes is not good. Cheap materials and shoddy craftsmanship. They are thrown up as quickly as possible. For the first time home buyer, you can't beat the mortgage deals they are offering but if you can afford better, go elsewhere.
Total Score 3
Quality 1
Trustworthiness 4
Responsiveness 2
The process to obtain the house was fast with a good team from Lennar
- Jorge T.
- Verified HomeBuyer
- July 09, 2025
- Katy, TX
We are happy to live in a house built with professionalism.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
The home is very nice BUT
- Kimberley D.
- Verified HomeBuyer
- July 09, 2025
- Providence Forge, VA
Although the buying experience was smooth and easy, upon delivery the 1st day my AC broke making the move in 90’ weather difficult and it took a week to get repaired. Since moving in I’ve had contractor after contractor in my home doing repairs that quite frankly should have been addressed prior to turn over. Broken roof trusses, roof repairs needed, drainage issues poor carpet installation to name a few. My back yard has been a swampy since move in 8 weeks ago because of an issue with the sump pump installation. Overall I like my home but am disappointed with all of the complications, ...
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar home
- Greta G.
- Verified HomeBuyer
- July 09, 2025
- Waller, TX
Lennar makes it easy to buy a home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New homeowner
- Michael K.
- Verified HomeBuyer
- July 09, 2025
- Land O' Lakes, FL
Everything went good like it supposed to be
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pain free experience
- Kimberly W.
- Verified HomeBuyer
- July 09, 2025
- Jarrell, TX
Had a great buying experience. Walked through every step with little effort. It was painless.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Beware of Lennar: A Corporation Built for Profit, Not People
- Kelly J.
- Verified HomeBuyer
- July 09, 2025
- White Plains, MD
If you're considering buying a home from Lennar, let me offer you a word of caution: proceed with eyes wide open. Lennar is not a company focused on the customer—they are entirely built around maximizing shareholder profits, even if it comes at the direct expense of the buyer’s experience and satisfaction. From the outset, it becomes painfully clear that Lennar refuses to accommodate even the smallest request to substitute or add materials. Need a minor deviation from their cookie-cutter setup? Forget it. Any suggestion, no matter how reasonable, is met with a flat "no." Why? Because ...
Lennar responded:
Good morning Kelly, We appreciate you sharing your experience. We are sorry to hear that we have not met your expectations. We hope that moving forward, we can earn back your trust. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate team.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Great
- Paul J.
- Verified HomeBuyer
- July 09, 2025
- Saint Augustine, FL
They made it very easy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First home
- Vernon H.
- Verified HomeBuyer
- July 09, 2025
- Saint Hedwig, TX
Love the home for the price
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not transparent with loan costs and unfair treatment
- Naga G.
- Verified HomeBuyer
- July 09, 2025
- Forney, TX
Not transparent with loan costs and unfair treatment. No response to the feedback
Lennar responded:
Good morning Naga. We appreciate you bringing this to our attention. We’re truly sorry to hear you feel you had unfair treatment, particularly during the loan process. That’s far from the standard we aim to uphold, and we regret that we fell short of your expectations. Moving forward we hope to earn back your trust. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Easy
- Lance H.
- Verified HomeBuyer
- July 09, 2025
- Meridian, ID
This was a simple process from start to finish!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Flawless home buying process
- Rodolfo F.
- Verified HomeBuyer
- July 09, 2025
- Ocala, FL
The buying process went fast and the Lennar craftsmanship is well known for its quality for example Moen brand bathroom faucets, porcelain tiles and quality cabinets, Lennar homes offer more in their built homes versus the competition when comes to price and good quality products. I would like to mention Spencer for his outstanding customer service and Chris from Lennar mortgage for his expertise and Linda also Michelle from Lennar title for their hard work.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent
- Zoila G.
- Verified HomeBuyer
- July 09, 2025
- Homestead, FL
Fue una experiencia muy gratificante para mi familia todo fluyó muy bien , me encontré con personas maravillosas dispuestas a ayudarme , me ayudaron profesionales increíbles a construir mis sueños
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sergey
- Sergey C.
- Verified HomeBuyer
- July 09, 2025
- Roseville, CA
It's hard to read all of these reviews be excited about Lennar, but I thought to provide my honest feedback. First off, no home is perfect, even if new. If you expect that, then the home sale price should have two commas in it, not one. That said, I have had the same cosmetic issues, minor delays, and general warranty concerns others have outlined. I have had nothing but a positive experience with the group that built our home and would like to publicly thank Teresa and John for his quick responses and service.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Downsizing
- Paula M.
- Verified HomeBuyer
- July 09, 2025
- Moncks Corner, SC
The overall experience with Lennar was good, especially from the beginning with sales. The sales team was great, straightforward and professional. The Lennar mortgage team was also great to work with but I will say they treated someone else I know who purchased a first home in the beginner series with less concern and value thank they did us with a higher priced home. They should be no less important. As far as the home itself goes, I believe it might be lacking in quality materials and workmanship. Corners seem to have been cut to save money. We have only been in our house a month and a ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Candid Review
- Alan S.
- Verified HomeBuyer
- July 08, 2025
- Edmonds, WA
The home buying experience needs to change. It's very stressful and you are not guaranteed that you will get the house based on your offer as you only get one chance. It's a single offer with no chance to counter offer. Lennar needs to allow counter offers. The home itself, for over $1M, is average. Material selections are average at best. Vinyl flooring and not hardwood. The same small MDF trim used for baseboards and window trims. Bath fixtures are Moen which are nearly bottom grade quality fixtures. Windows are only trimmed out downstairs with sheetrock wrap upstairs (1960's). Millwork ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
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