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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19467 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19467 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

New home in vista wild blue

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • Fort Myers, FL

Total lprocess was long and no much communication from sales representative. Deadline for the house was, 2 months late, home is built very sound but the fine craftsmanship details are not there. I love our house and community with all the issues being taken care of.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

To big to be personable

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • Haslet, TX

The workmanship is great..but there are things you’re going to have to do yourself. Like seal the flooring and counters. They don’t do that. Communication between departments is horrible. Never received the last cleaning before move in. Lawn wasn’t mowed. They don’t line the flower beds so weeds are in them in no time. I had a service call and then they put my house on a second one. I emailed and let them know I didn’t place a second call…..crickets. Just spam me with docuSign. HOA wasn’t even informed of my move in. They didn’t provide me with any final documentation that I signed. ...

Total Score 3


Quality 3

Trustworthiness 2

Value 5

Responsiveness 2

Good and Bad

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • Meridianville, AL

The assistant foreman for our neighborhood (Michael) is wonderful he went above and beyond to make sure we were taken care of to the best of his ability. We closed with unresolved issues. That’s on us, however, we had no where to go since our home sold and closing was the same exact day that we were scheduled to close on our new Lennar home. That day was a nightmare. We signed a contract on a house that was 97% done and still almost didn’t close because they waited until the very last minute to do things. The grout in our wet areas are stained with red mud pretty bad. We let that go. The ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

COMMUNITY FEE DOESN'T MEAN ANYTHING.

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • Fresno, CA

OVERALL GOOD. COMMUNITY FEE DOESN'T MAKE ANY SENSE. I MOVED 2 MONTHS AGO. PARK IS NOT EVEN STARTED YET AND I AM PAYING COMUNITY FEE SINCE i MOVED IN ADVANCE FOR 6 MONTHS.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 5

Not pleased at all!

  • Monica F.
  • Verified HomeBuyer
  • August 08, 2023
  • Davenport, FL

What was supposed to be the house of my dreams has been filled with problems and average workmanship. The house was finished three months early, this should have been my first sign. Small details like the exterior and interior paint, carpentry, and the crumbling of my garage top the list. I requested a delay in closing due to surgery but no one responded. Then on the day of the closing, two hours prior, we were informed that Lennar postponed the closing due to an issue with the loan officer.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Overall Good experience

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • Baytown, TX

All mortgage documents are done online which makes it an easy process and accessible for future needs. However, dont expect a quick answer or one at all if you have any questions regarding your mortgage. I noticed a lot of finishing mistakes (nail pops, nail holes, no caulking, paint overspray) in the house that were pointed out during the walk through but never fixed. Overall good experience.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Here a month and my kitchen is already torn apart

  • Crystal T.
  • Verified HomeBuyer
  • August 08, 2023
  • San Antonio, TX

Dishwasher was leaking and Lennar couldn’t help because it was an appliance. Had to go through GE and their insurance company, very annoying situation when I have a brand new home.

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 4

Lennar Mortgage

  • John R.
  • Verified HomeBuyer
  • August 08, 2023
  • Rancho Mission Viejo, CA

Lennar mortgage and their ability to buy back percentage points of interest is a only way I could have purchased a new condo.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Review

  • Sasha Gay T.
  • Verified HomeBuyer
  • August 08, 2023
  • Kissimmee, FL

Our new home consultant was fabulous. Our loan folks were helpful and on top of things. Our issues started with the walk through and the builder. We did our first walk through a week before our closing date to make sure that items were addressed prior to closing. With our final walk through, nothing was addressed from the the week prior. So when we closed and moved in, we had people coming in an out to do work. The lady who did our walk through and orientation disappeared on us after telling us she would in touch to help get our issues resolved. We finally had someone new assigned to help ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

New Home Purchase

  • Joseph Michael O.
  • Verified HomeBuyer
  • August 05, 2023
  • Azle, TX

The home was what we were looking for. The sales team was great for the most part, had to reach out for confirmation a few times, no biggie everything was worked out. The workmanship of the home is not that good, noticing quite a few defects on the walls, ceiling, door frames and doors. Lots of over spray from paint left on the floor. Should have been more observant, but we were so excited about new home purchase. Some issues were turned in and responsiveness was good. First time work was done on one issue they had to return as work was not up to par.

Total Score 3


Quality 1

Trustworthiness 4

Value 4

Responsiveness 3

Love the Warranty, Felt like the actual quality was less luxury than expected

  • MaKayla C.
  • Verified HomeBuyer
  • July 27, 2023
  • Saratoga Springs, UT

We picked a Lennar home because after looking at all of the builders in our area (and there were a lot!) We loved that Lennar's homes include everything and have a more upgraded feel to them. However, since living in the home, we do feel the actual quality is lower than our last home we lived in. We've had multiple cracks in the baseboards, some little issues with the towel racks and faucets and just a handful of small things that are a bother considering how expensive homes are and considering we thought Lennar was the best after looking into many builders. The good news is, the warranty has ...

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5

Review

  • Lisbeth A.
  • Verified HomeBuyer
  • July 25, 2023
  • Leesburg, FL

The closing was not pleasant but they do make it affordable and the houses are beautiful. The builder does fix issues pretty quick once moved in. Some of the quality is pretty good and some could use some improvements.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 4

Lennar Smithfarm

  • Krishnachaitanya M.
  • Verified HomeBuyer
  • July 25, 2023
  • Apex, NC

There are lot of repairs and replacements left before closing. And its tedious to follow up on these things. The builder is responsive but many things were listed. And the quality of material is not up to the grade. its been only a month we move and I see cracks. Even the reporting issue is not fixed properly.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Rose active listener; prompt, appointments quick.

  • Louis S.
  • Verified HomeBuyer
  • July 25, 2023
  • Lewes, DE

Sung excellent; Ally excellent; walk thru missed gas stove connection, wall coaxial damage, refrigerator water hose kinked; electrician on breaker box number does not return phone calls. Facia-soffet poorly done Gaps openings

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Love Our Home; Bad Communication

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2023
  • Dayton, MN

We love our home. However, the buying experience was a bit to be desired. The marketing materials when buying our home mentioned several smart devices that come with the homes. When we asked why ours didn’t, we were told they recently stopped providing them. However, all of our neighbors on our block received them. This makes it hard to know what to believe and put a bad taste in our mouth when moving in. These types of things should be communicated much better to avoid false expectations. Communication on remaining exterior work was also non existent and made it hard to anticipate. Overal, ...

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 3

Fast loan and closing process. Not impressed with build quality

  • Anonymous
  • Verified HomeBuyer
  • July 22, 2023
  • Bastrop, TX

They were increasing prices by the day creating artificial pressure to purchase home very fast. The lennar mortgage, title and closing teams were efficient. Not impressed with build quality though. Even visually you can tell that the material used is of cheaper quality and workmanship is average.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Their okay for a very large builder.

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2023
  • Punta Gorda, FL

The quality is okay. It’s what you expect from a large national builder. If they didn’t rush and paid attention to the construction up front, they could reduce or eliminate their warranty costs. There have been a lot of warranty work on our unit.

Total Score 3


Quality 2

Trustworthiness 5

Value 2

Responsiveness 5

Somewhat disappointed

  • Angel V.
  • Verified HomeBuyer
  • July 19, 2023
  • Cedar Lake, IN

House still needs some repairs, that I addressed to Scott, I decided to wait until 11 month to get the rest of them repaired. But over all I'm not happy with there quality, I think quantity is what matters to them.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Nycole

  • Nycole Antinette M.
  • Verified HomeBuyer
  • July 18, 2023
  • Fort Worth, TX

Only problems the walls are supper hollow thin you can hear my daughter take a shower while iam in my bedroom or any parts of my home. I can hear her talk or of iam standing outside I can hear. And also my washer and dryer throws the switch every single time a wash and dry I checked tge wires like I was told and they are current. I had my who inspected he even said the wrong outlet thing was wrong and it will throw the breaker but the older guy works with LENNAR said it will not soon as I moved in started using the appliance it throws the breaker every single time. And my doorway bugs still ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Foley, AL

  • Gary B.
  • Verified HomeBuyer
  • July 18, 2023
  • Foley, AL

Workers were in our home at closing. They did not complete everything that was noted for closing. We are still waiting on our 220 outlet in the garage. Sod was not watered and died. They only fertilized; didn't replace the sod. Lots of paint dripped on the tile. Scratched flooring-- one broken piece. Two tubs were blemished. The list goes on. It is hard to get responses, but both TJ and Joey have responded to some of the issues.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Experience Depends on the Team Member

  • Lynna L.
  • Verified HomeBuyer
  • July 18, 2023
  • Las Vegas, NV

Our experience with Bryan from Sales was great, but our experience with Sheri from Lennar Mortgage was really bad, and Lennar would have lost the sale if it weren't for Bryan going above and beyond to cover for her mistakes. The experience with David from the welcome team was really good, and our punch list was resolved, but that experience was rushed and messy. The quality of the home is fine, but definitely entry-level - they could have made a little more effort with simple things like handles instead of knobs on the doors, or something other than cheap flat white paint that shows every ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Average workmanship, Minimum material

  • Anonymous
  • Verified HomeBuyer
  • July 17, 2023
  • Palm Desert, CA

Choosing upgrades with Lennar is a joke. For example floor upgrading means paying extra for having tile for areas where make sense to have tile, but Lennar standard is carpet. The interior designer who works with Lennar in my case have not finished installing my window shutters at the time that I'm writing this review (moved in 3 months ago). The quality of the shutters is low since they usually ordered from Mexico to reduce the cost. They have a contract with a local shutter provider which are not responsive to any emails and phone calls. They already send the installer twice with ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

new home owner in copper stone

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2023
  • New Palestine, IN

new home owner in copper stone

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

James M

  • James M.
  • Verified HomeBuyer
  • July 12, 2023
  • Fort Myers, FL

Zach in sales office is a rockstar!!! Little disappointed that Lennar wanted me to close on the house without a shower enclosure and lanai cage- they have not been to responsive to post closing issues either. Zach rocks!!

Total Score 3


Quality 2

Trustworthiness 5

Value 3

Responsiveness 3

Omonike

  • Omonike O.
  • Verified HomeBuyer
  • July 12, 2023
  • Camby, IN

Before closing, get all help you need and ask questions about everything you want to know because if you call for help , they will tell you they can’t help you after closing. Having issue with my ring and Schlage no one available to help. Having issue with air conditioner

Total Score 3


Quality 4

Trustworthiness 4

Value 5

Responsiveness 1

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