Lennar Reviews

Pay close attention to all aspects of construction during the process.

Not the highest standards on quality.

I bought a new home built by Lennar and moved in about 4 months ago. I previously owned an old home and this is my first brand new home purchase. The build quality is about averagefor a new home. I rate their customer service as above average. This is advertized as a ei (everything included) and wifi certified home. The integration of smart devices is a little disappointing. They are not really well integrated as one system but rather a collection of individual devices. My biggest complain is sound insulation. My favorate thing is the large kitchen island top & forest view from the living room. ... More

Awesome up front but afterwards very poor

Timeline to closing was excellent. Great overall value! Felt house construction was rushed causing multiple tickets for resolution over the last 5 months. Take your time during the walk thru would be my only suggestion.

The salesperson, Stephanie Miller that we bought our home through did not make us aware of the upgrades that can be made during the purchase process. She also did not get back to us when we had questions. Chris and Dave have been exceptional in coordinating the techs to come and fix the issues in our home.

Do a thorough “final review” of total property ( including the grounds ); do not rush!

The materials appear to be excellent; however, regardless of whether or not it's a new home, get yourself your own inspector--my guy found numerous items that should have been caught during normal QA by the builder. That being said, Lennar has been fairly responsive to my issues--almost all of which have been satisfied, which is greatly appreciated...timing aside. Ensure that you have someone clean-up after closing; Lennar told me this would happen after my closing but, based on my findings, it did not. All in all, I'm happy in my new home and, generally speaking, am pleased (so far) with Lennar. As for the HOA and some ancillary things, you're on your own (based on my experience). ... More

I should not have to go through my Home Owners assn to get my curb repaired. It is cracking and should last more than a few months. It should be handled by Lennar through the HOA.

Within the first week my microwave broke and had to be fixed. The stove drawer is very flimsy and comes off track. Within 4 months 2 door knobs came apart and the screw to hold it together is missing. You can see ripples in the vinyl flooring between the rafters of the flooring. It's like only the bare minimum was done by building code. The cement work outside the patio door is so rough, you need shoes to walk on it. one of my windows has missing film. It was pointed out at the 2 week walk through and I haven't heard anything. I thought we were supposed to get a 2 month walk through, but no one ever contacted us. We've been in the house for over 4 months ... More

Lower prices

I do like the design of my home and the neighborhood but the workmanship was poor. I believe this was the construction was unsupervised and many things were wrong. Some of the problems were: the painting quality was poor, the tile work was not done properly, the front door was hung improperly, the kitchen cabinets were damaged, the sliding glass doors were damaged, the workman leave trash all over. I must say the builder is trying to fix things but it is certainly a hassle.

My biggest gripe so far is the quality of the paint and surface finishes both inside and out. The interior paint is a powder or chalk type paint, which CANNOT be cleaned. If your kids touch the walls, prepare to repaint. The drywall texturing was cheaply done and has many flaws and clumps in the material, which chip and flake off. I will say that Lennar was honest about this and warned me that they really do slap it together and cut costs on paint and finish. While i dont dispute the overall value and service, i would respect them more if they used better paint in a family home.

The landscaping is not great. Our tree fell over twice and had to be replanted. Part of our property line has washed away because they didn’t put erosion barrier up and so a fifteen foot section of our sod has been washed under causing big holes in the back yard. They supposedly fixed it twice but it’s still there.

Be more attentive to details when it comes to painting job, or other finishing touches

Quality of workmanship & materials - this is just my first year, so place for the first year looks good. But who knows what will happen after few years. Value for the price paid - Little bit more pricey for the same area. They have template homes and they keep the same plan across multiple communities, so if you are looking for one in a kind of home, please stay away. Trustworthiness - Oh man where should I begin, in my home orientation I was told that any issue that you will find will be resolved. We commit to our product and all that blah blah blah. Once we moved in, even for the smallest issue, I have to keep on asking them again and again to fix. Sometimes even after confirming the appointment, they do not show up. They just don't understand that we work as well and we are taking a day off or sometime off so that someone is at the house for the appointment but even after that they don't even show up and no response that why they did not show up or anything. Responsiveness to Issues - Once you move in and find some issues, it will take months to resolve them and you have to keep reminding them again and again. One of my issue took 6 months to resolve. ... More

Overall my house is nice. There are things that were shown and discussed that were changed or excluded by Lennar that I was not happy about. But once you are in the process, its hard to walk away.

Grant in the sales staff is great, very easy to work with and very communicative. Our move in experience was less than stellar, we had a 3 page list of stuff that needed to be fixed/replaced/addressed before we moved in in one week. 1/3rd of that list wasn’t completed and we were told it wasn’t a big deal. Every time we have had an issue, however, Chad has been immensely helpful and quick to respond and fix the issue. The quality of work leaves a lot to be desired; cuts around the back deck are sloppy, there is cement on the window in the basement, the sliding door in the basement seems to not slide on the track without a large amount of force, we have carpet nails sticking up around the door jambs and on the staircase that I’ve had to find by, you guessed it, stepping on them; just things that generally shouldn’t come up with a brand new house. Our yard has been a challenge as well, we asked for no rock to be laid down so we didn’t have to go through the hassle of removing it but they insisted it was required so now we have 15 ton of rock that we eventually need to move. Overall, we are happy we bought the house but wish the Lennar builders and planners t ... More

An element of luck as to the final of the house is involved.

Take the time to check EVERYTHING on your walk-thru.... when an issue is discovered later (which is inevitable) it is difficult to get the problem addressed and fixed

Overall it has not been a bad experience but there have been things that have not been what I expected of buying a new home. For example I don't know how to handle my sprinkler system and I have asked a couple of times and no response to that. A couple of other things and all the responses have been not covered by warranty and that's it. I believe when you buy a brand new home, you should get help and things should be taken care of. My requests have not been big or unreasonable.

Good construction quality and overall value. Issues with getting small items taken care of in time even though they are covered by the warranty.

If looking for quality construction, look elsewhere. They’re attentive until your house is done, good luck after that. HOA at Florida Properties is absolute worst.

Lennar warranty program needs some major work. Slow responses, things still not fixed. Disappointed

The overall hand off day was disjointed with mailbox keys missing and tool for the door missing. There were door handles on backward, bath wouldn’t hold water, bathroom lock inverted, appliance manuals missing, missing code required electric plugs in laundry - all which should have been done prior to possession. The elevators have been unreliable but the up and down get done. The location and design are superb and home is comfortable