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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19469 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19469 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Details lacking

  • John D.
  • Verified HomeBuyer
  • June 25, 2019
  • Kyle, TX

The bones of the house seem pretty good but pick any detail and you will likely find flaws. It appears from the things we have experienced that the actual people doing the work have no pride in workmanship. Also the construction manager we happen to get has been very non communicative. We just go through Lennar warranty for everything rather than the C.M.

Lennar responded:
Thank you for your comments, John. We are sorry for the workmanship issues you've had. Please send an email to corporatecustomercare@lennar.com if you have any outstanding items that need to be addressed. Thank you again.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

The process was okay

  • Cory D.
  • Verified HomeBuyer
  • June 25, 2019
  • Tampa, FL

I ran into issues but it wasn’t anything to drastic that would warrant a bad review. I do however think they rushed a lot of the jobs in my house like the paint, rug, cement in the garage, doors have defects, placement of the sprinklers were off, ceiling fans were missing, tried to charge 7k-9k for a fence that cost me 1700, st Augustine grass had an infection soon after moving in, which wasn’t covered under warranty . That’s just a few things. However, like I said it’s not enough for me to call the process bad I’d just like to see those things fixed in the future. Overall, I enjoyed the ...

Lennar responded:
Hi Cory, thank you for your comments about your experience. We appreciate the feedback about the process of building your home and the pricing questions that came up. We are glad to hear that you enjoyed the overall process - and that the people involved made a difference. Thank you.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Like our new home. Gregory, warranty guy great. Junk in lot next door behind mailboxes still not removed after requesting five weeks ago.

  • Terrence S.
  • Verified HomeBuyer
  • June 25, 2019
  • Cumming, GA

Responsiveness to issues would be a five star for warranty but other concerns a one star.

Lennar responded:
Hi Terrence, thank you for sharing your comments. We appreciate your feedback about Gregory and are glad he is taking care of you. Please send any outstanding concerns to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Poor management of the process

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Noblesville, IN

The framers did a very poor job and set everything behind. Multiple repairs were required to move to drywall. ”Leaner” was desperate for subs and the project manager was in over his head. Good guy, but he could not meet expectations and is no longer running jobs. We love our home, but we are now waiting for warrantee repairs requested months ago. We have had an overall good experience with the home after being in it for 6 months. If you buy, watch closely as any corner than can be cut, will be.

Lennar responded:
We appreciate your feedback about your experience. We are happy that you love your home. Please send any outstanding items to us at corporatecustomercare@lennar.com and we will be glad to review them and follow-up. Thank you.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Sales Process Excellent/After Sale Responsiveness Could Be Better

  • James E.
  • Verified HomeBuyer
  • June 21, 2019
  • Huntersville, NC

1st: The sales process is excellent. Lennar and the sales team kept us informed throughout the build. Always available to answer to question. Access to the home during the build is excellent. 2nd: The floorplan, pictures, and model representation may not be exactly what you get. Make sure you ask specific questions about what is and is not included in the home. Don’t assume because it is in the floorplans, pictures, and model it will be in your home. 3rd: Lennar does not offer much in the way of options. You can’t get additional lighting in the house, you can’t get an additional ...

Lennar responded:
Hi James, thank you for providing so much detail about your experience. We appreciate the comments about the various processes and what we could do to improve them going forward. We are currently working through redesigning the form on our website and apologize for any frustration you've experienced. If you have additional comments or items you would like us to review, please send a message to us at corporatecustomercare@lennar.com. Thank you again.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Great home but not worth the price

  • Kimberly K.
  • Verified HomeBuyer
  • June 18, 2019
  • Perkasie, PA

Our home is beautiful, but for the price we paid, for a brand new home, there have been a lot of problems. Most of these are due to trying to put up too many homes so quickly and lack of attention to detail.

Lennar responded:
Hi Kimberly, thank you for your feedback. We hope you are enjoying your beautiful new home. If there is anything outstanding, please send an email to us at corporatecustomercare@lennar.com. We will be happy to review your concerns.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

I love my home

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2019
  • McDonough, GA

We noticed a few minor issues after closing that were promptly repaired. So far, so good. I love my new home.

Lennar responded:
Hi there - thank you for your comments. We're glad that everything was completed to your satisfaction. Wishing you all the best in your new home!

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Lennar - Lennars trade vendors seem to be in a big hurry and over look

  • John H.
  • Verified HomeBuyer
  • June 18, 2019
  • Ocala, FL

Lennars trade vendors seem to be in a big hurry and over look a lot problems.

Lennar responded:
Thank you for your feedback, John. If you have any outstanding issues you would like us to review, please email us at corporatecustomercare@lennar.com. We'll be happy to look into them for you.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Pay attention to detail

  • David K.
  • Verified HomeBuyer
  • June 18, 2019
  • Venice, FL

Completion date: remember the completion date is only an estimate of when the home will be available for occupancy. Home structure: make sure roof and plumbing do not have defects which could result in leaks. Finishing work: look for cracks in crown molding, drywall, paint on pavers and flooring etc.

Lennar responded:
Hi David, thank you for your comments regarding your home purchase experience. If you have anything you would like us to review, please send an email to us at corporatecustomercare@lennar.com. We'll be happy to look into it for you.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Get clarification on everything!

  • Charles B.
  • Verified HomeBuyer
  • June 18, 2019
  • Johns Island, SC

Make sure you are complete informed on every detail of your home and make sure it is in writing in your contract!

Lennar responded:
Thank you for your comments, Charles. We hope you are enjoying your new home. If there is anything you would like us to review, please send an email to us at corporatecustomercare@lennar.com.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

Could be better in customers benefit

  • Nikolaos M.
  • Verified HomeBuyer
  • June 18, 2019
  • Henderson, NV

Lennar service and all is great. In my opinion the upgrades should be different. Why no money back when not using tiles or carpet. Why not more freedom for upgrades for kitchen. Material use is cheap. Why not full flooring and then place kitchen island. Etc etc. should be a possibility to get discounted on kitchen and pick own kitchen and store. All is made simple for builder. But maybe I am spoiled with how things get done in the Netherlands.

Lennar responded:
Hi Nikolaos, thank you for your comments about your new home. Your feedback about the products in your home is appreciated. If you would like us to review anything for you, please send an e-mail to us at corporatecustomercare@lennar.com.

Total Score 3


Quality 2

Trustworthiness 5

Value 3

Responsiveness 5

Lennar - Poor quality craftsmanship on a lot of the interior features.

  • Anonymous
  • Verified HomeBuyer
  • June 12, 2019
  • Thornton, CO

Poor quality craftsmanship on a lot of the interior features. The wood floor is a cheap quality and scratches or dents with no effort. Some of the cabinetry was poorly attached to begin with. We had a flood in our kitchen a month after moving in, because the dishwasher was improperly installed and now we need repairs to floor and cabinets. While we were well taken care of during the buying process by the sales team - we have been disenchanted with some of the response from Lennar's warranty and repair team. Thank God for a full year of warranty, because there's already a bunch of things ...

Lennar responded:
Thank you for your feedback about the craftsmanship in your home. If you will contact us with your address and outstanding items, we will be happy to review for you. Our email is corporatecustomercare@lennar.com.

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 3

Should have looked at reviews before we bought

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2019
  • Joliet, IL

Truthfully not happy with the workmanship on our new home. So many little things wrong that should have been fixed before we even did our final walkthrough. Doors with dents in them, the paint job was awful, it looks like a third grader built parts of the house. Shotty workmanship, Lennar will hire anyone to do the work. When you buy a brand new home you expect things to be NEW not already destroyed because workers are careless.

Lennar responded:
Thank you for sharing your feedback about your experience. Please feel free to email us at corporatecustomercare@lennar.com with your address and contact information, along with any additional details you’d like to share so we can look into it for you.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Homeowner

  • Mary M.
  • Verified HomeBuyer
  • January 15, 2026
  • Surprise, AZ

Worst, low grade construction.

Total Score 3


Quality 1

Trustworthiness 3

Value 2

Responsiveness 3

Mixed feelings on purchase

  • Eydie B.
  • Verified HomeBuyer
  • January 15, 2026
  • Jacksonville, FL

Since we’ve bought our Lennar home, we’ve seen good, bad & terrible reviews from other Lennar buyers. The home seems sound, but there are small issues we’ve had to address since we moved in almost 2 months ago. I would recommend a home inspection before buying. We did & even though our home had been newly built, there were several things we required to be taken care before we closed. The appliances that come with the home are subpar. If you have the chance to upgrade your appliances, do so! Overall, we are happy with our Lennar home.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Final walk-through punchlist was never addressed

  • Brian G.
  • Verified HomeBuyer
  • January 15, 2026
  • Farmington, MN

Twice there was a punchlist and none of the items got addressed. Still are not taking care of. Can’t get a hold of anybody.

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

Nice overall community but lacks quality

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2026
  • Oceanside, CA

Everything is so rushed. No front yard landscaping or drains. Sidewalks are mainly dirt??? It causes mud and a mess everywhere so everyone just walks in the street. Good luck getting your solar to work after closing. Nice parks and open areas with commercial space. Items after closing have been completed for the most part.

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Somewhat rough

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2026
  • La Plata, MD

The buying process was simple, the price paid was fair in comparison to other builders, but the quality of the house has been a challenge and makes the price high. There have been a lot of issues inside and out from floors, to cabinets, to exterior issues, the drywall is a mess as is the paint, corner cracks have already started, it makes it not worth buying a Lennar new build. Good thing is the warranty that has folks come out and fix the issues as quickly as possible, but it is also a hassle to be present for the repairs. Overall if quality was better this house would be a great value, ...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2026
  • Owens Cross Roads, AL

Quality of home was sure to just meet the standard, and while it's advertised that "everything is included", it is misleading. Ask questions until you receive a concrete answer! Honesty seems difficult for Lennar up front as well. We are still waiting for a replacement for a broken item in our home that was guaranteed to us before we closed two months ago. It feels like we were machine-gunned prior to closing and then all was silent. We do love the location of our home though!

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Poor quality

  • Rain O.
  • Verified HomeBuyer
  • December 17, 2025
  • Erie, CO

Cracks everywhere, corners are super off and not even 80 degrees, doors are not close smoothly, carpet nails sticking out everywhere. Overall very cheap.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

New home experience

  • Anonymous
  • Verified HomeBuyer
  • December 13, 2025
  • Lancaster, SC

Fit and finish was not as it should have been.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

David owner

  • David Anthony P.
  • Verified HomeBuyer
  • December 11, 2025
  • Avon, IN

Very poor Electric placement cheap framing and we can’t get mail got to drive 6 miles to post office. So only get mail on Saturday garage door very narrow third one useless wouldn’t recommend to someone House across street same model week after we purchased dropped price 40000

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 3

Disappoininted in the workmanship

  • Shauna H.
  • Verified HomeBuyer
  • December 10, 2025
  • Santaquin, UT

I did have a home inspector for the townhouse. He found some minor issues that were addressed, but would not have been had I not had an inspector. Including a broken ceiling fan. Although the terrible over cuts to install the floor were initially ignored and I was told they would not be fixed, It was a deal breaker and I was ready to walk away. Finally, after my agent, the selling agent and the supervisor were all together, a plan to fix the problem was agreed on. It was silly that I was told this was not something that would be repaired. It never should have happened, nor should it have ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Overall acceptable experience except Transparency is poor

  • Bachir J.
  • Verified HomeBuyer
  • December 10, 2025
  • Oceanside, CA

Very nice home bright and with great view.

Total Score 3


Quality 3

Trustworthiness 2

Value 1

Responsiveness 4

Somewhat disappointed

  • Tricia Rachael B.
  • Verified HomeBuyer
  • December 10, 2025
  • Corpus Christi, TX

Putting in the offer and initial approval was great and super helpful and easy. We were moving in from out of state, we HAD to close the day we flew in, technical issues made that difficult, the mortgage company waited HOURS before deciding wet signatures were okay. It took 3 days and 3 different people to figure out why we didn't have hit water, the cutouts for our washing machine weren't done and it's been one thing after another since. Now we have a leak in our bathroom and got stood up last night. The construction manager has zero clue what she is doing. I think I know more about ...

Total Score 3


Quality 2

Trustworthiness 2

Value 5

Responsiveness 2

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