Lennar Reviews

Lenar absolutely shocked us with closing costs higher than for resale properties. The amount of fees was incredible - even our realtor was shocked. Ended up paying over 8K extra for the house. They played a nice trick by including our initial deposit into the estimated closing cost and 'offset' the hidden increase.

Our new home is in a beautiful area of Las Vegas with mountain views. The home buying experience was fine. The craftsmanship is mediocre.

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Materials are cheap. Really disappointed. Bathroom knob was a different material. Paint was barely dry, still sticky. Home was definitely a rush job. Walls are paper thin, you can hear easily in other rooms.

Several communication issues throughout the process. Seemed as though each sales rep, finance broker and escrow agent have too many clients and attention to each client is impacted. Issues after sale have been non stop with very little assistance in resolving the issues. Lennar needs to engage with their contracted vendors to ensure issues are resolved timely without putting the client/buyer in the middle considering these are their (Lennar) vendors.

The quality of work man ship inside the house was bad. Things that should be replaced was fixed and the imperfections can still be seen. No deals or proper discounts was given.

Communication through the whole home buying process was not great. I still have emails with questions that were never responded to. The homes are nice and lot sizes are decent. Main issue we had was finding out all the things that didn’t come with the house at the final walk through. During the initial walkthrough the house was still in the finishing stages of being built and we were told specifically that the only things not included in the new build were a washer and drier and blinds. Which we were understanding of. Then on the final walk through we found out the house wasn’t going to come with a garage door opener or gutters. The situation felt sort of petty and deceiving. We asked if there was anything they could help with which resulted in nothing. Worth noting that the in house loan process was fairly easy. All in all If looking to buy in this neighborhood make sure you ask a lot of questions and understand exactly what you are getting into. ... More

Communication process was very poor and inconsistent( another family member bought at same time we did) construction managers were not identified to us until very end and were just in a hurry to get through the process. Yard landscaping was very poor as chunks of rocks and clay were hidden under pine straw. Many plantings were in such poor shape that they died within 30 days of closing.Found broken sprinkler heads and water pressure for system is poor.

Went through the walkthrough on a friday and were supposed to close on Wednesday. Get to the home on Wednesday for final walk and most of the punch list was not completed. Construction manager said he just checked the home this morning and saw things weren't done. So no follow up and no care for getting things right. Part of the roof needed re-shingled and told on the morning not doing it. No warning or heads up, fix was shoddy work also. ended up having to have a run in the roof re-shingled day after closing.

Kyle, the salesperson was wonderful. He was very thorough, thoughtful and responsive. Lennar the builder rushed the final fin8sh8ng derails and clean up to get our home off the books at the end of the month. We were in no rush to close, they set the close dare and then were not prepared to actually close. There was a lot to complete/repair after our final.walk through. Some were completed, some we discovered were not as we did not move in on the closing day. Issues we brought up were then told it would have to go through the warranty department who then told us the issues were our maintenance problem and not a warranty issue. This could have been a much better experience. ... More

I feel like this houses should be perfect when people move in to the house that cost them so much money. Little things that could have taken more time to make perfect for the home owner.

Overall it was an Okay experience. Our sales rep was phenomenal - thank you Liz!! Jennifer on the lending side was also amazing!! Closing day was great at Lennar. The walk through was good at the beginning and then didn’t continue that way - and the concierge person was not good at any point in time.

Closing was a nightmare, the date was later than planned due to no street lights being in the development. This cost us thousands of dollars in rent and a double-move. At closing the company that handled it could not give us permission to enter the house that day because they needed one more e-signature from me and their system was down. At 5 pm that day they notified me it was finally up and I could go back in. This cost us another day as we had appts set up for cable, nicor, etc. The landscaping originally put around my house was skimpy and half dead and to this day I have not gotten anything replaced yet. I have been back and forth on this with Lennar and about 2 weeks ago someone finally come out and told me it would be replaced within a couple of weeks. It took one month to get any mail delivery and we were constantly tossed back and forth between the post office and the builder playing the blame game. I contacted the water dept and was told that Lennar never contacted them after I closed to let them know to transfer the water bill to me. Of course, my unit was connected to multiple Lennar sprinklers so I was watering other lawns and didn't know it. The water dept is currently trying to figure out how much I owe now. I rated you higher on responsiveness because we did have a plumbing issue with leaking water in the bathroom and the response to the issue was exceptional. It was taken care of immediately. I understand that Lennar may or may not have been completely responsible for all of this, but it made for a terrible moving experience. ... More

The day before closing many items still needed completed from the new home celebration walk through. We were told they’d all be done before closing. They were not. The house was never cleaned from the construction crews inside or out. The gate tears the sod up that they laid, bath room cabinets not finished and flooring already coming up. We were told vents were put on up on the roof, first rain fall in the new home equaled puddles in every bathroom. Seems lazy and sad, I know some issues are expected but we have many and the saddest is it was filthy to move into.

Not a lot of attention to detail and when I pointed out issues they weren’t dealt with very well/ at all.

Cannot run washer and dryer together or it trips the breaker. After review with my own electrician lower circuit was used and tied into our bathroom. Spending $400 on my own to resolve as a Lennar supervisor stated they will not do anything to resolve this.

Our experience with buying a house from Lennar was not great. They missed the final walkthrough entirely. Closing had to be delayed. Mortgage with Lennar was terrible. They never returned our calls. Overall really bad.

Very disappointed with craftsmanship & quality of materials. Very sloppy & dirty outside. Dirty elevator & stairs.

Get your own inspection. Have everything addressed before moving in.

The home itself met expectations in layout, finishes, and build quality. Lennar’s design options aligned well with our spatial planning goals, and the construction timeline was honored. On-site teams were generally responsive, and post-close warranty support has been mixed. The mortgage experience, however, was a major source of stress. The affiliated lender introduced repeated last-minute documentation requests, lacked transparency on closing timelines, and created unnecessary delays. It often felt like the process might fall apart entirely. For future buyers, I’d recommend exploring independent lending options to avoid similar friction or keep on top of the lending team. Overall, the home value is good, but the financing process detracted from what could have been a smoother experience. ... More

Mostly all items they are using cheap, so many issues time of closing. You are not getting according to your money. Need so many updates after closing.

Once the house is sold, the sales rep is horrible on following up. I am still owed money, going on 2 months of wait time.

do not sign any sale contract until you are sure you get a fear deal, especially when home market is going down, I end out buying my home overprice, if you sign it and give a deposit, they won't give credit even if you see they are selling the same model home for 65k less of what you sign for.

Overall, our experience with the home has been okay, though there are several areas where we feel improvements could have been made. We were disappointed to learn that we were unable to select upgrades or customize the home, as we had hoped to personalize certain aspects during the build process. Our primary concern has been the condition of the yard. The excavation work appeared to be substandard, resulting in a backyard elevation that was noticeably steeper than what was initially communicated. Additionally, the turf installation was problematic. Upon taking ownership, we observed numerous dead patches, including a trench running through the center of the yard that was completely dead. During our pre-closing walkthrough, a significant portion of the yard was inaccessible due to a silt fence installation. This area required entirely new turf to be laid, which added to our concerns about the overall quality of the landscaping. We are also experiencing ongoing issues with the HVAC and air filtration systems. The fresh air system filters still need replacement, but both McCrae Heating and Air and the builder have declined to address this. Given the amount of dust and debris generated during construction, it seems likely that the filters were compromised early on, and we believe this should be remedied. The air conditioning system does not adequately cool the upstairs area. Despite adjusting the dampers, the temperature remains noticeably warmer than desired. For a home of this size, a dual-system setup might have been more appropriate. Lastly, we are encountering issues with hot water availability upstairs. A work order has been submitted, and we are currently awaiting a response to have this resolved. ... More

Poor quality and rushed to close with many unfinished items