Lennar Reviews

Lennar rushed closing of the homes for the hill district, knowing well the street is not ready for living conditions. This make investors lose thousands of dollars for couple of months. Worst closing experience for the purchase of The hill district .

I've been here for two months and unfortunately I'm having some issues. The CO2 alarm has already gone off five times for no reason. Two devices have already been replaced, and the problem seems to persist. The toilet on the first floor was uneven, requiring three days of repair work to fix it. These are some inconveniences you don't expect when buying a new home.

Lots of confusion on closing day, very difficult to communicate with HOA, still have no idea who we need to contact for trash service.

This is my second home purchased from Lennar in four years. In both instances a water pipe was punctured multiple times when the microwave snd kitchen cabinets were installed. Both times my kitchen had water damage and I had to wait a month to have the repairs done. New kitchen- torn apart for a month- twice. My garage door opener still loses power. Not repaired. Two months in. Quality is poor. The price is lower than other counties but the quality control needs improvement.

The process of buying was easy, I signed to take the house off market and received a closing date within a month. Received the house but front door lock was faulty. I opened one the windows to let the smell of new materials out and the frame of the window started to peel and the paint came off the same day. The garage door was making noises because of a screw out of place, the finishing inside has details here and there that could be corrected. The tile piece outside for the garage lights were stained by the construction and they said they couldn’t do anything about it technically. The back yard was planted with a blocks of grass very unevenly. Not that I regret it but it got me feeling what could go wrong next. They are quick to come and help with any situation but the material quality seems to be poor. Regarding documentation, I had to ask for the survey of the property because it was not given to me at the closing. No information about the location of the mailbox or the pool if I hadn’t asked. Lets just leave it like that so far. ... More

We expected little problems would come up after purchasing and I can say the personnel were very good about responding to concerns. Unfortunately, the quality of the building construction is very concerning. The wall in my primary bathroom is not properly centered (a window that should be in the center is 4 inches off line).

I am just new here but we already have issues. My next door neighbor tells me of the problems they are having with the electrical in there home. We have experience some of the same issues. Will be wanting to get this done so we can get thinks corrected.

I purchased a new construction home and unfortunately it was not the greatest...or even a good experience. The new homes sales rep did not seem knowledgeable when asked questions and on at least 3 occasions told me things that were not true about finishes and the lot. The structure of the home seems good. However, the finishes were not done thoughtfully or carefully at all. Sloppy paint (on the flooring, cabinetry and spots on carpet), caulking on doors and cabinetry that is very thick and stands out in spots, low quality appliances and finished products. It really is just the shell of a home that needs a lot of work. The bathrooms don't even have vanity lights...there is one recessed light in the ceiling. It appears (and seems others have expressed the same concern/ frustration) that Lennar is notorious for cutting costs as much as possible and it shows. The post sale team I have worked with has been wonderful but everything else has been a poor experience. ... More

I would avoid Lennar knowing what I know now about the company and quality of their homes. They have admitted to utilizing a fast pace low quality model that I feel lends itself to poor craftsmanship, unaccountability, and a propensity to only be concerned with the bottom line. Simply put, they just don't make quality houses like they use to. When issues came up, I was given the cold shoulder for weeks and told that the warranty doesn't cover the issue that I was concerned about. It did not seem like they were going to provide an amicable solution until I started CCing people on emails unfortunately. ... More

Negative experience spacial with Bonita Lerner sale representative.

Can’t get anything done always waiting

A lot of minor unfinished and damaged inside. Hyunbin

Very disappointed and dissatisfied with how my signing and how I was treated threw that process.

I say poor workmanship & oversight because so many of the issues are related to an untrained workforce. Simply stupid things: leftover carpet padding kernels under the carpet, so there are chunks of unevenness noticeable when you walk on the carpet in your bare feet; same with subfloor fasteners not set fully that you feel through the carpet; extremely poor caulk quality called out during the walk through, made worse when corrected; garage door track misaligned causing the door to warp; garage door weatherstrip short by 3+ inches; refusal to paint the wood truss portion that is visible in attic windows; refusal to allow inspections predrywall (I understand why now); doors that overlap improperly and different location than model and in plans; cracked window frame; inoperable window sash; electric to AC unit left too long laying in dirt- just poor oversight of under qualified workers. I would add Lennar's Mortgage Company offers a nice buydown, but they contact you nearly daily with new things to sign- very frustrating. ... More

I’ve been watching the market for years. My family left me with pets, so I couldn’t choose an apartment. I had to move in the next two months. I looked at preowned homes, but didn’t find anything that didn’t need a tremendous amount of fixing. So buying a new house seemed like a great idea. The rep at the Neighborhood was great. He listened to what I liked and he knew the products very well. He was patient and even allowed me to visit a second time. he chose the right house for me. Going through the loan process was a mess. I was told only to speak to two people. End up getting contacted by multiple people. So I had the fear that I might’ve been scammed at one point. The loan officers didn’t communicate with the builders that I was approved and was ready to close. The builder didn’t have the house ready for me to move in. I was able to pick up my key,after waiting for someone to come to the office. I was there at the right time. But nobody was in the office.So none of the blue tape issues were ever resolved. I spent another two weeks leaving the house open, so that the builder could still have people come in to fix it. but with every visit they would do other damages. Whoever installed the carpet, tossed all the trash up on the closet shelves. None of us saw that trash up there until after I moved in. Some of the issues I pointed out on my blue tape walk, still haven’t been fixed. I even submitted it on the builders web request. I haven’t heard anything in response to it. I even spoke to the builder and he said he would come back and fix them. I haven’t seen him. The issues have not been fixed and he never responded back to my text message. It’s been over two weeks. So instead of enjoying the fact that I bought my first house, I was stressed with possibility of fraud, and how am I going to get these other issues in the house fixed. I pretty much believe the builder and the HOA rep have just forgotten me. And rather than being a squeaky wheel, I’m just trying to work with it or fix it myself. I like all the energy upgrades that were done. But it’s very obvious that the house was built in a hurry. There are a few errors in the workmanship that should’ve been caught by the builder and fixed before anyone even stepped in the house. Trees were planted, I was told I would pick a type of tree. That didn’t happen. I was surprised they were renewed. But the guys had trouble closing my gate with the sod in place, and they messed up my gate. I couldn’t open it. The support post was overlapping the gate after they left. The sod process was ok. But the weeds are still growing through the dead sod. Summer heat makes it hard to maintain the sod. I informed the builder on day one I want xeriscape. The sod could of been laid differently. Also would of had a chance of living. I do not encourage anyone to work with Lennar. It was very obvious that most of the process is disorganized and some of the people do not have pride in their work or were not trained to know what they need to know, to succeed. ... More

If you've ever wondered what it would be like to pay premium prices for the thrilling experience of being treated like an inconvenience, look no further than Lennar Homes! Lennar Mortgage: Apparently "transparent pricing" is code for "surprise rate changes at the 11th hour." Nothing says "trusted partnership" quite like last-minute rate hikes when they assume you're too invested to walk away. Spoiler alert: we did walk away and found a lender who apparently attended the radical school of "honoring their word." Construction Management: Customer service training must have been replaced with a masterclass in condescension. Email responsiveness? Think geological timescales. And heaven forbid you follow up - how dare customers expect communication! Warranty Services: My personal favorite - the "it's not broken enough yet" approach to obvious installation errors. Backward vent? "Come back when there's water damage!" What a nice treat to save for when your warranty expires in a year. The cherry on top: A month post-closing and the vacant home still offers that distinctive eau de budget paint store. Really ties the whole experience together. Would I recommend Lennar? Absolutely - to anyone compiling a "what not to do" guide for the housing industry. ... More

The aboslute worst Mortgae experience in my 76 years. I have owned and applied for mortgages on 9 homes. This company does not know what they are doing. Buyer beware... I have an 844 credit score, and hundreds of thousands in liquid assets and the Mortgage "agents" made the process extremely time consuming and painful...Asking for the same documentation MULTIPLE TIMES...Potential buyers seek your mortgage elsewhere!!!~

Lennar lies and has poor planning. Throughout the buying process, Lennar promised that there’d be landscaping by Lennar or the HOA in a certain key area that was influential in our buying decision. After taking possession of the house, Lennar deflected to the HOA. The HOA which is owned by Lennar outright refused any landscaping. The area in question remains rocks and trash - a permanent blemish on the neighborhood. Due to poor planning by Lennar, 2 months after moving into this house we still don’t have mail service. Since Lennar is building by the mailbox still, it is expected that we won’t have mail for another 2-4 months.Lennar never communicated this large miss. In both cases, we feel like Lennar pulled the rug out from under us. ... More

Hope to have more options for mortgage and title. The overall service from Title is not really satisfied.

The different entities of lennar do not know their roles and do not talk to each other resulting in painful experience

The closing date was delayed badly with potential loss more than $1200, we understand the challenges with the solar vendor change and asked for compensation, it was agreed during the closing process. However, once the house is closed, I was told since the deal is close, they do not think they need to honor what they promised for compensation. So disappointed

The home itself, as of today, is a solid house. Do the cabinet doors sit at slightly different heights? Yes. Are some of the angles a little off? Sure. But totally within the price expectations. However, the communication and process was terrible. Delays, failure to communicate said delays until 3 days before closing, no one seems to have answers and half the people I talked to took a while to get back to me, if at all. Glib company line apologies didn't do much to improve it. Worth it? Because i'm here already, absolutely. Would I do this again? No thanks.

Was not made aware of lack of cable and fiber optic prior to contract. Hoses and sprinkler system was left behind after sale. Underground sewage drain pipe was cracked, before we moved in. not have HOA management contact info. Attorneys selected by Lennar didn't calculate the correct funds needed at closing, so we had to return later to sign another document and bring more money.

I just purchased my brand new house in Stone Manor last month and the AC is not working, the roof is leaking at the front door, there is a yellow stain at the wall by the entrance door and there is an electrical switch that is catching on fire when you turn it on. No garbage bin

Well when signing the papers they had one that was a charitable contribution that was going to come out of my pocket when I sold that. I refuse to sign it and sent it in as decline. 2 weeks later I'm in the moving van heading to unpack my truck when I get a call. You're not going to give me my keys unless I sign that paper. The solar panel the company that they use filed for chapter 13. I pay for the solar panel I did not lease them. I've been in this house for 2 months now and I still do not have my solar panels connected or turned on. When asked when I'm going to get them activated I get no time, or date or anything like that. They just reply, I sent a message to the solar group and they'll reach out to you. ... More