Lennar Reviews

Good value for the product we received

The service received has been exceptional. Everyone has been helpful and responsive. Now, my not to good experience has been to received the home dirty and having to do service tickets. Other than that, I love my new home.

I like my new home. I wish the trades worked better together though when there is an issue since it takes too long to schedule a fix. The customer service rep is excellent in taking care of matters. I found out there are lots of rules in this community, more that I care to have.

We have built custom homes, semi custom and now purchased this package home from Lenar. With all of our experience with private, semi private and now this national large builder. Lenar has had the best and quickest follow through by far. Their communication is excellent, they show up when something is scheduled to be fixed. Since the homes are built so quickly your punch list after move in may be longer however they are very good with following through to correct anything that is not correctly done from the beginning.

GUICK RESPONSE TO ALL ISSUES. LESSER CONFIDENCE IN THE DESIGN CENTER, WRONG FLOORING PUT IN, HAD TO BE REMOVED AND REPLACED, WE WERE TOLD THE WINDOW TREATMENT COMPANY CLOSED FOR 2 WEEKS, NOT TRU ACCORDING TO THE INSTALLER, HMMM???? LIVED WITH NAKED WINDOWS FOR ALMOST A MONTH, NOT GOOD

Overall we love our new home. It is beautiful, and we loved not having to make so many decisions during the building process. Our one complaint is the quality of materials and workmanship. For the price we paid, we expected better. With that said, Lennar has been great about fixing the all of the issues, so overall we are satisfied.

All was great until I came home one day and found 2 men replacing the air compressor on my air conditioner They were told the house was vacant which clearly it was not They could not provide me with any work order and told me I would have to contact the hvac company which I did without explanation other than they had a work order .The hvac company went ahead and registered my air conditioner so they could get paid for the service and I did not find this out until I went to register the unit a few days later.

Builder response on few reported items was quite awesome and completed reported issues on time. The house orientation by the QA team was not expected though, should have spent some more time and covered each part of the house

I had a great buying experience from Steve, he got me the price i wanted and actually listen to what i was looking for in a home when i came in. Didn’t feel rushed or pressured at all. He was awesome! After buying the home i did have 2 issues that needed major repair with plumbing and electrical. There were a lot of minor cosmetic issues i thought were addressed after the final walk through. Overall we are content with our purchase, however could spend more time doing QC before delivering final product to the customer.

Lennar is a way to go with their specials towards helping with the closing costs if you need help with that. If you don't need closing help I would try other builders. The subcontractors they use, do subpar work, no real over sight by Lennar as they have to many homes being built. The subcontractors constantly quit the job slowing down the build. I am 45 days after my house closed and still waiting for a piece of the framing to be placed and painted right. The constant back and forth with Lennar to get the painter out to do the job right is ridiculous. But overall the few annoyance is better than living in an apartment. ... More

It was a good experience.

I have not had much issues.

Our experience during the purchase process was excellent. For the most part, the pinch list process went well, however there are a few things lagging. It remains to be seen how quickly they will be resolved

The purchase process went well, however we weren’t provided an option to make changes to the preselected options.

Attention to detail in finishing needs to be involved. Thanks.

It was a good experience. The only thing that I must say is that at the end of closing process was a little confusing for the changing dates. The Lennar staff were polite and helpful and the builder's crew were great on our walking through.

House is nice but had a long list of punch list items not completed at time of purchase. Seems like someone should have been supervising subcontractors a little closer. When items were submitted to warranty department, response to coming back has been quick

We love our Model House called, Rutherford! We recently purchased a new construction home with Lennar Builder and I couldn't be happier with my experience. The process was smooth and the team at Lennar was extremely helpful throughout. They made sure to keep me informed every step of the way and were always available to answer any questions I had. The quality of the construction is top-notch and I love all of the modern amenities that come with the home. Overall, I had a fantastic experience with Lennar and would highly recommend them to anyone in the market for a new construction home.

GenerAlly good materials but sloppy installs for plumbing, lawns and bushes.

Need more attention paid to quality of workmanship.

It was a pleasure to deal with Phil during the whole process. I would recommend buying with Phil.

Sales are very good. But 【Lennar Mortgage 】is very unprofessional！You should go to Google Maps and read the reviews, people are not happy with 【lennar Mortgage】！My salesman, Mr. Kristian Chanin, is a young, very polite, energetic, patient, and very professional . We are very happy to have successfully bought our house with him ，I recommend him 100% 。 If you need to buy a new home in this neighborhood, it is best to talk to Mr. Kristian Chanin, you will get what you want, the process will be easy and stress-free, whatever problems you have he will be there to help you with all your problems ! The community is great too! ... More

The issues were resolved to my satisfaction , my rep was very responsive

I am very happy with my townhouse!

The house itself is amazing, some issues here and there but that is expected in a production home and community, Lennar is good about fixing anything we find wrong with the house. Construction managers Will and Adam are excellent in explaining everything and taking care of concerns. Sales is where I had issues, such as miscommunications, incorrect information, carelessness, lack of coordination, just to name a few. You need to be sharp and on top of everything regarding your home purchase, top to bottom and start to finish. Lastly, would I purchase again from Lennar? YES, absolutely, it is worth the money and the little pain during the process, but I have learned a lot from the process, plus Lennar is a big company and you can get a great deal if you buy at the right time during their specials. ... More