Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Great experience
- Lisa C.
- Verified HomeBuyer
- June 11, 2025
- Ennis, TX
Everything went smoothly and communication was great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great customer service
- Tamara C.
- Verified HomeBuyer
- June 11, 2025
- Fairfield, CA
Matt w Lennar Emerald was great and so was Tiara Great customer service helps make experience better.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall good experience, staff were very responsive
- Anonymous
- Verified HomeBuyer
- June 11, 2025
- Ontario, CA
Overall good experience, staff were very responsive
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
TERRIBLE SALES EXPERIENCE- TOO MANY LIES
- Anonymous
- Verified HomeBuyer
- June 11, 2025
- Johnstown, CO
Had a terrible sales experience. OUr sales person lied to us over and over again. The build quality is average. There were several bowed walls throughout the house. There was little attention to detail. Get an inspection PRIOR to closing . We were missing roof tiles and joists.
Lennar responded:
We’re very sorry to hear that your experience with our sales process was disappointing. A positive and transparent buying experience is something we strive for, and it’s concerning to learn that we missed the mark. If there are any unresolved warrantable items related to your home, please submit a warranty service request through your Lennar account so we can ensure those are addressed appropriately. Moving forward, we hope to provide you with an improved and more positive experience as a homeowner.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
A Seamless Homebuying Experience Thanks to John Malone
- Olga N.
- Verified HomeBuyer
- June 11, 2025
- San Antonio, FL
Working with John Malone at Lennar was one of the best parts of buying our new home. From day one, John was attentive, straightforward, and genuinely committed to helping us find the right fit. He never made us feel rushed or pressured — instead, he listened closely to what we wanted and offered thoughtful guidance based on our needs. What really stood out was how organized and responsive he was. Anytime we had a question or needed clarification, John got back to us quickly with clear answers and helpful solutions. He made the entire process feel manageable, even during the more complex ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great purchase experience
- Diana R.
- Verified HomeBuyer
- June 11, 2025
- Richmond, TX
Purchase process with Lennar was a breeze. The team worked hard to find us a the right house, quickly process our loan, and complete the house to allow us close just three weeks after signing the contract.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Manly
- Michelle M.
- Verified HomeBuyer
- June 11, 2025
- Crandall, TX
The closing process suck. The rest of the buying process was great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good Home Buying Experience
- Dewey L.
- Verified HomeBuyer
- June 11, 2025
- Seguin, TX
Overall, we were pleased with your home buying experience with Lennar. We were guided pretty much by Lennar and guided through the process. It helped greatly having a realtor working with us to ensure things went smoothly. I’m pleased with my home buying experience.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Mr Joe
- Giuseppe F.
- Verified HomeBuyer
- June 11, 2025
- Punta Gorda, FL
Smooth transaction Would have liked a full paper print out
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Quality Control
- Mitchell R.
- Verified HomeBuyer
- June 11, 2025
- Seguin, TX
The entire experience was unpleasant. We have also had several big water leak problems. The warranty may cover the problems but does not cover lost wages or other expenses due to the issues. Highly recommend better quality control. They build them so fast that they miss a lot of things.
Lennar responded:
Good afternoon Mitchell, We’re truly sorry to hear that your overall experience has been an unpleasant one. That’s far from the standard we aim to uphold, and we regret that we fell short of your expectations. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate team.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
I m very happy the way they handled
- Mahesh S.
- Verified HomeBuyer
- June 11, 2025
- Princeton, TX
I like the most is the place & price it’s fit to my budget
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Outstanding service!
- Lasonji L.
- Verified HomeBuyer
- June 11, 2025
- Princeton, TX
Everything about it was great! Everyone made sure I understood everything, and made process as smoothly as possible
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very poor work Manship
- Ian M.
- Verified HomeBuyer
- June 11, 2025
- Arlington, TX
This is my second Lennar house, our experience with our 1st house in CO was outstanding, 2nd in TX is not good, very poor work Manship, QC extremely poor, baseboard is, in some places 1/4" off floor, just filled with a massive amount of caulk looks terrible, millwork is all dented, door frames cut way to short & filled in where frame meets door with a massive amount of caulk, door hinges painted white, paint already coming off
Lennar responded:
Thank you for sharing your feedback—we’re sorry to hear that you’ve experienced issues related to workmanship. We understand how important quality is in your home, and we regret that this aspect did not meet your expectations. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This ensures the issue is properly documented and allows our team to respond promptly and thoroughly.
Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 3
All good
- Rina D.
- Verified HomeBuyer
- June 11, 2025
- San Diego, CA
Everything is taking care of, and on time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with Lennar.
- Ronald D.
- Verified HomeBuyer
- June 11, 2025
- Indian Land, SC
We have been living in our home for 2 months and it has been a great experience all around. From having the original sale with Catlin to our interaction with Tony M. Keep up the good work.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jennifer was fantastic to work with.
- Scott B.
- Verified HomeBuyer
- June 11, 2025
- Oakdale, MN
Lennar was fantastic all the way around. It was so easy from start to finish. Jennifer and Beth from Lennar were so great and they helped me in anything I needed. Would recommend Lennar to anyone.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar, does it again!
- Courtney S.
- Verified HomeBuyer
- June 11, 2025
- Las Vegas, NV
This is not my first time buying a Lennar home. But just like the first time this process was completely seamless from start to finish. Everything happened on schedule and I was constantly being updated with the progress. Everyone from my home by concierge to the construction manager fulfilled their promises And make sure that I had a great home buying experience! Lennar is definitely the way to go if you want a fair price great workmanship, great craftsmanship and a great product.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great
- Charles K.
- Verified HomeBuyer
- June 11, 2025
- Azle, TX
Great we have owned a house previously.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Questionable finish work
- Fred E.
- Verified HomeBuyer
- June 11, 2025
- Pooler, GA
Quality of finish work questionable, finnish work requested to be reworked prior to closing not completely completed.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
New Home
- James S.
- Verified HomeBuyer
- June 11, 2025
- Moncks Corner, SC
From the beginning everything has been great from Eric and Kimberly working as a sales and loan team, they made sure everything was in line and easy to navigate. The house itself was built well, there are still some creaking in the floors upstairs I need to submit a ticket on, there's been several little small things from trim around the kitchen island breaking loose which I just gorilla glued them back as it's just as easy for me to fix little things like that. There's a few spots in the walls we're screws are visible that weren't before, possibly from just living in the place because they ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Home is basic,no laundry closet
- Anonymous
- Verified HomeBuyer
- June 11, 2025
- Edgemoor, SC
I have been at the property for nearly 2 months and have not had the following issues addressed: Approval to garden in backyard (plant trees ),the sod placed did not take & has not been replaced. I inquired about installing a fence in backyard & again no response. There's no communication from the Lennar office personnel. I'm greatly dissapointed.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 1
Excellent customer experience
- Robert L.
- Verified HomeBuyer
- June 11, 2025
- Mesa, AZ
We experienced excellent support and customer service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of transparency and trust
- Anonymous
- Verified HomeBuyer
- June 11, 2025
- Dayton, MN
Lack of transparency and trust
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 5
Horrendous
- Equity S.
- Verified HomeBuyer
- June 11, 2025
- Meridian, ID
Lennar is a horrible company to purchase a home from. Very poor quality. They cut corners wherever possible. Paint quality is horrible. Do not buy a Lennar home in Idaho
Lennar responded:
Good afternoon Equity, Thank you for your feedback, it’s never easy to hear we’ve fallen short, but it’s important. We’re sorry for the frustration this has caused and hope that as you continue settling into your home, we’ll have the opportunity to provide the support and service you deserve. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Entire mortgage team
- Thomas N.
- Verified HomeBuyer
- June 11, 2025
- Punta Gorda, FL
The entire process was easy especially doing it remotely. All questions were answered quickly and Will was very responsive at all times of the day. Great job all!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
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