Lennar Reviews

Very cheaply made for what we paid. You can tell they build these homes in 120 days. Appliances are super cheap. Yes it's quartz countertops but very thin. Cabinets hit other cabinets when they're being opened which leads to paint chipping. Gaps in the trim (not flush with the floor). Cheap wire closet "organization". They had to use a zip off form of insulation for the attic as the HVAC was poorly installed - I know this bc my husband has been in the industry for 10+ years. I mean, the list goes on and on. Lennar Mortgage is beyond awful - and that's an understatement. Home buying process was an absolute disaster and the worst experience I've had by far in the 4 homes I've now purchased. From start to now - it's safe to say we will not buy another Lennar home. The only somewhat highlight is our customer advocate (who we call when something needs to be done) has been very responsive. ... More

Quality of workmanship could have been better. Paint in bedrooms was not good. I could see drywall through the paint. they could have done a better job cleaning the house before the walkthrough. Back screen door had to be replaced.

Mortgage experience with Lennar mortgage professionals are not very good at all, Craftsmanship and quality is kinda ok, we have lived in our new home now over 30 days and we now see a lot of stuff that is done half fast ,

Excellent service and prompt delivery

Lennar works hard to make sure the home buying process is easy and seamless. Of course there were a few hic-ups along the way, but they were easily worked out. Communication was wonderful as well. I just have a few things still needing repair, but all in all, it is a great home and I love living here.

Thank you for helping us make our dreams come true!

Ben was very helpful, responded to questions and/or concerns in a timely manner. He made sure the process was seamless. Not only did he make himself available during the closing process, but afterwards, well. Glad to know he will be in the development for years to come. My family appreciates him greatly.

Lennar is a great builder and they take their time to walk through the builder process with their customers.

Great eperience, this is our second Lennar home and have always been very satisfied. They ensure that you understand the workings of the house, very good at responding to any issues. They care about the owners after they buy, our street is still under construction and they are street sweeping a couple of times a day.

Overall comment is more than satisfactory dealing with the entire staff from the sales person to the financial process.

We bought a very good house at a greater price

I am happy with my new home but have issues that need to be addressed. All the people I worked with in the buying process were very professional and helpful.

Your title companies is very uncooperative and not very helpful

good experience, professional sales staff, mortgage company with Lennar not a good experience used an outside source

Good , peaceful, clean perfect and beautiful.

A good experience with professionals who knows what they are doing

Overall great experience. I wish Lennar did price match/price adjustments lol. The home I purchased codt more than the actual homes that’s selling now. I understand it though. It’s business.

Thank you very much Lennar

I like my home but it has been a headache since first doing our walk through. I can’t believe that Lennar is okay with the condition of their homes when it is time to close. The house was dirty. Walls, floors, cabinets, windows all dirty. It has been 60 days and we still do not have grass. I want to plant flowers but unable to. I would not suggest Lennar home to others. My first new built home was Cambridge. They were so much better

Sarah in Sales and EJ who walked us through closing were awesome. They made this home buying experience so enjoyable.

We have recently moved into our our new Lennar home and have found issues we could not see during final walk through. Shower door leaks, feel the nail heads sticking up when walking barefoot on the carpets, unfinished flooring at the bottom of stairs, see sunlight coming through gaps in the attic walls, breaker keeps throwing off when several family members use electricity at same time, fire alarms going off randomly and lots of cracks in the front porch concrete that are not guaranteed with home warranty. The homes are beautiful but construction needs major upgrades in building these homes.

The quality of the work put into a NEW Lennar home is VERY Subpar. In my 1st 2 months in my new home I have had the Warranty department here atleast 6 times. Wishing I would have Kept house shopping when I made the "Mistake" of buying Lennar

The buying experience seemed satisfactory at the beginning and until closing. However, once we moved into our new home at the Trails community in Carmel Mountain Ranch San Diego, we observed that the USPS letters were not getting delivered to our assigned mailbox. We learned that USPS has not yet installed the mailbox carrier locks and they didn't have a timeline for completing the corresponding work order. The mails will start getting delivered only after the mailbox carrier locks are installed. We contacted Lennar and to our surprise they just apologized, but showed no willingness to help resolve this issue. They just told that it is now a USPS issue, and they can’t do anything to help with this, and we would have to contact USPS over selves. Before buying, the Lennar new home consultant had assured us that they can't close escrow without setting up the mailbox and we will be receiving all our mails in the assigned mailbox itself once we move in. However, we were shocked to find out that the mailbox carrier locks are not installed yet and mails are not getting delivered in the mailbox. If Lennar had not concealed this important fact or about the potential possibility of mails not getting delivered to the mailbox by the time we move in, we would never have bought this home. This was of utmost importance to us before buying the home and we made sure to check with the new home consultant multiple times before buying the home, but now we are stuck since whatever the new home consultant promised turned out to be false. Currently we are struggling to get our mails, and we have to make regular trips to the USPS delivery location to pick-up. Most of the time, the mails are not available for pickup at the USPS delivery location on time and some seem to have got misplaced by USPS (we haven’t received few one-month-old mails yet). At one time, we found few letters lying at out front door, potentially dropped off by a resident of some other address where these got delivered incorrectly by USPS. In spite of multiple requests to Lennar representatives (viz. new home consultant, customer care representative, HOA etc.), they have shown no inclination to coordinate with USPS to help resolve this quickly. ... More

I would not recommend Lennar’s financing to prospective buyers. My experience with the loan process was frustrating, with numerous issues that could have been avoided. The required Letters of Explanation (LOEs) felt intrusive and unnecessary—other lenders I was working with didn’t require similar documentation. The only reason I ended up using Lennar was because I signed a disclosure agreeing not to use another lender within 30 days of closing. However, Lennar moved my closing date up by a month without providing an addendum, which added to the frustration. My dissatisfaction continued when I was threatened by Kelsey K., the Lennar Concierge Agent. She told me that if I didn’t use Lennar as my lender, they would cancel my purchase just days before closing. This seemed entirely unreasonable and put me in a position where I felt I had no choice but to go with Lennar. I reached out via email, cc’ing several individuals (Diane B., Cameron B., and Lori T.), but I received no follow-up or assistance other than from Kelsey and she barely answered any other questions other than sending me a copy of where I signed the disclosure. It was incredibly disappointing, especially considering the lack of customer service. Regarding the loan team, I had a relatively new agent, Cole A., and there was a lack of consistency. Someone was always on vacation, which made information transfer difficult and delayed the process. Similarly, I had two loan processors, John and Chevon, during the few weeks leading up to closing. John was excellent, proactive in communicating, and always made sure I had the information I needed. However, Chevon was responsive, preferring to only communicate by email, which made it harder to resolve issues quickly. Speaking directly on would have saved a few days of back-and-forth. On a positive note, the QA and construction teams were much easier to work with compared to the administrative side. Overall, the experience with Lennar financing was unsatisfactory, and I would advise potential buyers to be cautious and seek alternatives. ... More

As a senior who is only moderately techy, the entire process of qualifying and closing was overwhelming. I received email requests, of duplicates on at least 4 different email addresses.some came to me; some came to my wife; and often we got duplicate requests for $ information from different people. My android phone was frequently inadequate, and just as frequently the Lennar professionals could not help. The entire process needs to be pared down and made much more user friendly