Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20209 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - We are happy in the new house with lot of open issues.
- Balaji P.
- Verified HomeBuyer
- September 07, 2021
- Cumming, GA
We are happy in the new house with lot of open issues. It was promised the exception issues will be closed in a month while closing , and still most of them are still open. Not sure if this survey is just a drama or will be taken seriously.
Total Score 4
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Good design for a small 2 bedroom home with 2 car garage
- freddy l.
- Verified HomeBuyer
- September 02, 2021
- Las Vegas, NV
In general I'm happy with the purchase of my home. It's a perfect size for a couple with no kids. Love the balcony and the fact that I can see the sunset all year around. The open plan kitchen-living area is another plus. There are some things that are not the best such us: - Master bedroom could've used an extra A/C duct. One is not enough and it could get uncomfortable at night time. The smaller bedroom has the same duct, but it is half the size of the master, and get really cool and nice. - Master walk-in closet is very small, so the second bedroom closet has to be used by my partner.
Total Score 4
Quality 3
Trustworthiness 2
Value 1
Responsiveness 3
Lennar - I have had a problem with the grading of my garage since I moved
- Faye B.
- Verified HomeBuyer
- September 01, 2021
- Charlotte, NC
I have had a problem with the grading of my garage since I moved in 4 months ago. Now I’m just being ignored.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Overpriced.
- Lydia S.
- Verified HomeBuyer
- August 31, 2021
- Haslet, TX
Overpriced. Cheap low grade items used in kitchen and bathrooms, bad design with no natural light in kitchen or front door hallway,
Total Score 4
Quality 2
Trustworthiness 4
Value 1
Responsiveness 4
Very low and cheap quality materials..make sure you have the budget for the upgrade
- Sheila M.
- Verified HomeBuyer
- August 12, 2021
- Tampa, FL
The workmanship-Mediocre, horrible interior paint job, lack of any attention to details regarding the finishes. No gutters at all. Materials-The cheapest of the cheapest that they could get ahold of. The cheap double sink is a nightmare to look at and to use. The paint goes away just by touching it, the bathrooms have a porcelain set that costs 8.99 but the worst one is the floor that chips just by looking at it. The Carpet is no exception to their cheap carnival of low-quality materials. A tiny loud food compactor and a loud and cheap dishwasher.
Total Score 4
Quality 1
Trustworthiness 3
Value 1
Responsiveness 5
Lennar - We’ve had a ton of issues since move in.
- Anonymous
- Verified HomeBuyer
- August 05, 2021
- Noblesville, IN
We’ve had a ton of issues since move in. Starting at the very day we moved in. We went and taped all the issues- then on move in the the issues weren’t fixed and the tape was still up. From there we’ve had issues with floors, doors, plants, paint, dishwasher cutout.. etc. Also the entire neighborhood looks terrible due to trash, overgrown grass and weeds, dead trees. Mounds of dirt etc. really wishing they would get our areas that are finished looking better. Also the contruction trucks fly through and we all have young children.
Total Score 4
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Lennar - If my house wasn’t worth what it is I would probably be disappointed.
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- Sparks, NV
If my house wasn’t worth what it is I would probably be disappointed.
Total Score 4
Quality 3
Trustworthiness 1
Value 4
Responsiveness 2
It's very hard to reaching out after first month move in care service
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- Irvine, CA
for the first-month fixing service, 85% good, a lot of places that need to fix and the worker figures them out on time, but the 15% Is disappointed since they didn't finish them all, I spend an hour to mark the area which they said will come at the other day but they never came back. Now I took all the tapes off, don't want to spend any time finding them again. for the other issue report experience, I feel this is unacceptable. 1.Didn't get 3rd floor AC controller after move-in. 2.after a few months get the controller by a nice guy at Lennar, but the AC still can't work and no one comeback ...
Total Score 4
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Lennar - The sales person was not clear to explain the features to new
- Dharmaraj B.
- Verified HomeBuyer
- August 03, 2021
- Fort Mill, SC
The sales person was not clear to explain the features to new first time home buyers especially not clear on operable windows and non operated windows
Total Score 4
Quality 2
Trustworthiness 1
Value 4
Responsiveness 3
Lack of response to issues
- Brittany L.
- Verified HomeBuyer
- August 03, 2021
- Summerville, SC
We still have issues that have yet to be fixed since before we moved in. Getting ahold of anyone is impossible it’s like the got our money and we no longer matter
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - You have to double check to make sure issues are fixed properly
- G.W. L.
- Verified HomeBuyer
- July 06, 2021
- Forney, TX
You have to double check to make sure issues are fixed properly to make sure things are working even thought they said everything is fixed…
Total Score 4
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
The sales team was excellent
- Anonymous
- Verified HomeBuyer
- July 01, 2021
- Raleigh, NC
The team was excellent selling the home. Being a track home builder, the materials quality was. 3/5. The price indicates that. Solving issues is a problem going thru them……there is a lot of deflecting involved so I tend to take care of things myself by spending more money. Great activities, clubhouse and social director planning events. There is ton to do if you want. I’m happy with the space layout inside my house but the workmanship is just ok…..I’m used to custom homes and this is my first track builder purchase.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
We were told when buying the house that the community pool and clubhouse would be built soon.5 months later they ate just starting. With temperatures in the 90,s now and no place to use a pool things are not pleasant.
- Frank C.
- Verified HomeBuyer
- June 30, 2021
- Summerville, SC
Don't believe everything that is told to you when buying a house.
Total Score 4
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Nice layout but QA needs a boost in a big way
- Anonymous
- Verified HomeBuyer
- June 24, 2021
- Lake Forest, CA
We moved into a Lennar home in March 2021. The house is nice and we love the layout. It has plenty of room for our kids and whatnot. However, since we moved in we have found all sort of issues. There was a cracked (missing 1/4 )electrical faceplate underneath the stovetop range, and there were trash from wires, saw dusk, gas line caps, etc. We had 7 windows screen that was missing tabs or ripped. One window was installed crooked, 6 windows are scratched. It took the contractor about two weeks to come out just to assess the windows. They haven't follow up, and no calls or anything for ...
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - If you are buying a home from Lennar, just know that there might
- Edgar D.
- Verified HomeBuyer
- June 23, 2021
- Tomball, TX
If you are buying a home from Lennar, just know that there might be better options and more expensive. I like the house, the only thing right now is that we’ve asked to come and repair a couple of issues and we haven’t gotten a response back… it’s been about two months since we put the request and nothing.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 1
After closing, good luck getting follow up on any issues!
- Darrin S.
- Verified HomeBuyer
- June 22, 2021
- Cumming, GA
I have struggled to get the "Exceptions/Punch List" worked on after closing. It is push and nag but still nothing. I am working on escalating now to see if I can get anyone at Lennar to respond and get the list of things completed.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
After 6 months still waiting issues from closing to be fixed
- Anonymous
- Verified HomeBuyer
- June 08, 2021
- Davidson, NC
Make sure you get a great inspection and let them fix all the issues before closing
Total Score 4
Quality 4
Trustworthiness 1
Value 3
Responsiveness 1
2nd Lennar purchase
- Richard S.
- Verified HomeBuyer
- May 11, 2021
- Mt Pleasant, SC
Good price. Good features. Good floor plans. Poor warranty service after move in. Still have a window that won’t lock after 4 months along with other issues. Poor workmanship.
Total Score 4
Quality 3
Trustworthiness 1
Value 5
Responsiveness 1
Lennar - Buying experience was good.
- Anonymous
- Verified HomeBuyer
- April 27, 2021
- Atlanta, GA
Buying experience was good. Workmanship is poor. Still waiting for items to get fixed, some from the punch list before closing.
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Just OK
- Anthony G.
- Verified HomeBuyer
- April 22, 2021
- Queen Creek, AZ
Lots of corners cut during the building process. The individuals that I’ve dealt with have been good just a craftsmanship wasn’t
Total Score 4
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
Great location, subpar experience
- Travis C.
- Verified HomeBuyer
- April 07, 2021
- Buford, GA
The buying process was fantastic. Working with Lennar mortgage and salesperson was a great experience. However the process was rushed and the build reflects that. On the final walkthrough I did not see a completed house and had to go on faith the remaining items (gutters, weep holes, flooring) would all be addressed having to sign just a few hours later. It took 3 months to completely address the original exception list from the final walkthrough. Additional issues have come up with the response the house is “settling in” and we should wait the rest of the year before reporting. Being a ...
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Be prepared for builder grade...
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- South Jordan, UT
Builder grade: put in decent brushed nickel faucets, but the cheapest looking chrome towel bars you've ever seen. Builder grade: terrible quality carpet. Builder grade: worst white/gray/pink undertone paint on ceilings, walls, doors, and trim...looks like a concrete basement. There was a huge error in the living room ceiling that they didn't mention, but we noticed it. It took several tries to correct and fix the texture. The Electrolux appliances are subpar. Our Electrolux dishwasher had to be replaced once and the door replaced again, it was almost two months before we had a usable ...
Total Score 4
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Building is to rushed causing quality loss
- Nicholas P.
- Verified HomeBuyer
- March 31, 2021
- Menifee, CA
People are great and helpful but the time line they are given to build is causing a quantity over quality situation putting unnecessary pressure on the workers that are doing the work
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - we had some question for the contractor , emailed twice but no
- Meron A.
- Verified HomeBuyer
- March 31, 2021
- Woodbury, MN
we had some question for the contractor , emailed twice but no response.
Total Score 4
Quality 3
Trustworthiness 5
Value 1
Responsiveness 2
I loved the design of the house
- Hector C.
- Verified HomeBuyer
- March 31, 2021
- Baytown, TX
Interested in selling but lennar buil quality is poor
Total Score 4
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
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