Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20211 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - we had some question for the contractor , emailed twice but no
- Meron A.
- Verified HomeBuyer
- March 31, 2021
- Woodbury, MN
we had some question for the contractor , emailed twice but no response.
Total Score 4
Quality 3
Trustworthiness 5
Value 1
Responsiveness 2
I loved the design of the house
- Hector C.
- Verified HomeBuyer
- March 31, 2021
- Baytown, TX
Interested in selling but lennar buil quality is poor
Total Score 4
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Lack of attention to detail
- Angelina G.
- Verified HomeBuyer
- March 31, 2021
- Fishers, IN
We have built with Lennar before. The 1st build was a great experience without any craftsmanship issues. This time, we were not satisfied with the workmanship, and we are still experiencing HVAC issues that have yet to be resolved.
Total Score 4
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Not the best for the money
- Amanda L.
- Verified HomeBuyer
- November 03, 2020
- Canby, OR
These are slap together homes contracted with the lowest bid subcontractors. They do NOT care about quality. They want you to believe you are their priority. Once you sign. Goodluck with any warranty repair. Their contract states they have 60 days and we have been waiting double.
Total Score 4
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Retired
- Anonymous
- Verified HomeBuyer
- October 07, 2020
- Lakewood Ranch, FL
Overall a great sales experience. After we purchased, warranty issue after issue. The roof had 15 cracks from poor workmanship.....still no warranty resolution. Many neighbors shared the same experience with the roof.
Total Score 4
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
A tale of two Lennars
- John F.
- Verified HomeBuyer
- April 14, 2020
- San Antonio, FL
The sales team is second to none. Responsive, customer oriented, etc. The construction and warranty team are not cut from the same cloth. Not my job, not covered, hustle to get us to sign off on shoddy work. The sales team went above and beyond to make things right.
Total Score 4
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Shoddy workmanship
- Manfred N.
- Verified HomeBuyer
- April 07, 2020
- Punta Gorda, FL
We love the space, and location the agent was great the guys that we have worked with are super helpful....but cheap paint, cheap fixtures, the granite turns dark green to black has chips in it. Faucets spit, toilets don’t flush properly, paintwork on trim peeling.
Total Score 4
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
Honest Opinion
- Ryan E.
- Verified HomeBuyer
- March 24, 2020
- Vero Beach, FL
In all honesty the town homes are beautiful but the craftsmanship and attention and caring of details were terrible, they don’t complete the house 100% more like 93% I shouldn’t have to ask them to fill in cracks or fix screen doors etc.
Total Score 4
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Disappointed
- Diane B.
- Verified HomeBuyer
- March 17, 2020
- Orlando, FL
I am still having issues with my Townhouse.
Total Score 4
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Great Buying Experience - Poor follow-up an attention to finishing
- Ryan M.
- Verified HomeBuyer
- March 17, 2020
- Wesley Chapel, FL
Our sales rep Vivian was excellent. She was informative of the process and responsive with any and all questions. Jamal our managing rep however was the polar opposite. It started with no showing me on my initial walk through and having someone arrive an hr late to cover for him. Final touch requests weren't completed or done haphazardly (paint, etc.). I still have a broken rack installed in my linen closet I requested to be changed out in early December still sitting broken. In talking with my new neighbors, they have had similar follow up experiences. Pretty underwhelming.
Total Score 4
Quality 4
Trustworthiness 2
Value 4
Responsiveness 1
Lack of response
- Carol M.
- Verified HomeBuyer
- February 27, 2020
- Harmony, FL
During original walkthrough we asked for things to be fixed. We waited 3 months for one thing to be fixed. The paint was still over the face plates that we removed. There is still a light switch no one can tell us what it operates. The front door is still has a wide crack that we are trying to find a way to repair it. Lastly we questioned why it takes so long for the hot water to heat in the kitchen sink and the master bedroom. It would of been nice if there s things were taken care of before or even slightly after we moved in.
Lennar responded:
Hi Carol, thank you for sharing this feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 4
Quality 4
Trustworthiness 2
Value 3
Responsiveness 1
Poor quality but satisified
- Christopher M.
- Verified HomeBuyer
- November 28, 2019
- Beaufort, NC
Sheetrock, trim, paint sub par, but the unit was cheap so I expected that. I am happy with my purchase, but the quality could have been better. I have not had an issue so I do not know the responsiveness. Sales team was great to work with, but the construction quality was poor.
Total Score 4
Quality 2
Trustworthiness 5
Value 2
Responsiveness 1
Need Help!
- Gary S.
- Verified HomeBuyer
- August 01, 2019
- Reno, NV
Please have someone from customer service contact us, we have been struggling with fixing the open items. We have had our replacement cabinets on order for 4 plus months. We have a leaky faucet that has been reported 5 times or more. Need an important person to contact us. Our out side electrical panel needs replaced. All items reported since original report.
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 1
Lennar purchase
- Philip P.
- Verified HomeBuyer
- July 30, 2019
- Sparks, NV
The purchase of my home from Lennar on the beginning was great. Lennar’s agent Tina was very helpful and a pleasure to work with. She was very knowledgeable about the home and what was included. Dealing with the construction ma abet Matt was also great during the building process. We were delayed in closing and he kept us informed on the delays. I have now been in the house for four months with things still left from the original walk through on closing the response time in getting things repaired is unacceptable there is no communication between the department and us and one point ...
Total Score 4
Quality 1
Trustworthiness 5
Value 4
Responsiveness 1
Lennar - The workmanship was lacking a lot.
- Sallie G.
- Verified HomeBuyer
- July 27, 2019
- Zephyrhills, FL
The workmanship was lacking a lot. Flooring tiles uneven throughout. Dry wall was not even and to many of the screws were not covered. Garage floor was not troweled properly.
Total Score 4
Quality 1
Trustworthiness 3
Value 2
Responsiveness 4
Villas at trellis
- Rakshanda H.
- Verified HomeBuyer
- July 09, 2019
- Phoenix, AZ
I still have open issues, its small repair stuff but never got addressed.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Lennar - Too many problems in the home and long wait period to get them
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- San Antonio, TX
Too many problems in the home and long wait period to get them fixed.
Lennar responded:
Thank you for sharing your feedback with us. If you have outstanding items to be addressed, please send a message to us at corporatecustomercare@lennar.com and we will review them for you. – Lennar Customer Care
Total Score 4
Quality 2
Trustworthiness 3
Value 4
Responsiveness 2
very bad experience
- Shahid H.
- Verified HomeBuyer
- January 25, 2026
- Little Elm, TX
quality materials is very low quality
Total Score 4
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Issues started the next day after moving in
- Anonymous
- Verified HomeBuyer
- January 19, 2026
- Oswego, IL
Had a major water leak the 2nd day after moving in. The drywall, cabinets baseboard and kitchen floor had to be replaced. Lot of air leaks makes the house uninhabitable on cold days..
Total Score 4
Quality 1
Trustworthiness 1
Value 1
Responsiveness 4
Warranties kind of fake please buy elsewhere
- Nicolas R.
- Verified HomeBuyer
- January 17, 2026
- White Plains, MD
These Lennar people build very bad quality houses which is honestly fine with the one year warranty covering everything in the house but the catch is that they will give you a runaround and never help you out so then you’re stuck over paying for a crappy house
Total Score 4
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Beware of build
- Anonymous
- Verified HomeBuyer
- January 07, 2026
- Caldwell, ID
You should know the experience of buying the home was smooth and easy. But after moving in we have had several major issues including cement steps that were not within code and having the included washing machine and dryer shaking the house so much many of our rooms have cracks in the seams in the ceiling and in the corners. Lennar states everything is structurally sound, but we have now involved a lawyer and other neighbors who are also experiencing this. A once dream experience is quickly becoming a mistake
Total Score 4
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Meh…
- Anonymous
- Verified HomeBuyer
- July 24, 2025
- Loxahatchee, FL
The buying experience was ok. However a lot of issues were found at the hike. Felt maybe the built was rushed. Had I known about issues of moving to Arden (new builds) address not uploaded, mails, having to call to have things fixed at the house. Internet issues. I would have gone somewhere else. Not happy. But making it work. My warranty for everything needs to be extended seriously.
Total Score 4
Quality 1
Trustworthiness 1
Value 1
Responsiveness 4
Poor Quality, Poor Response
- Robin D.
- Verified HomeBuyer
- June 19, 2025
- Vail, AZ
I am delighted to share our experience. Quality is non-existent. Paint is so watered down it comes off on your hands and clothes. Every outlet cover is painted onto the wall. The floor tiles have never been cleaned. Electric kept popping the breakers. Response was there isn't anything wrong, you should plug your Keurig in elsewhere. In a house built for 2025? None sense. (We have had the breakers replaced and that circuit is fine, now.) After closing there has been little or no effort by Lennar. The service request system is cumbersome and almost useless. There are no drawers in either ...
Total Score 4
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Construction and quality control is horrible. Many items could have been avoided by proper build construction inspection.
- Peter M.
- Verified HomeBuyer
- May 07, 2025
- Lake Elmo, MN
Walls not plumb and square. Flooring not square. Exterior walls bowded and sidding severely rippled. Soffit trim rippled nor square. Foundation wall pour is rough and one area whete the form had slipped out causing uneven wall. Garage floor, concrete chips are poping put.
Total Score 4
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
A standard sedan cannot fit in the garage.
- Teneice D.
- Verified HomeBuyer
- January 19, 2025
- Piedmont, SC
The experience with purchasing was not bad, however after moving in the heat was not working on the ground floor and it took them 5days to fix. My standard sedan cannot fit in the garage, what’s the purpose of a garage if it can’t fit a standard sedan?
Total Score 4
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
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