Lennar Reviews

All walk throughs were great. Sales office has very nice and cordial people! handover team we

I had such a great experience, the process was so streamlined to where I had no stress.

There were some issues with the process that needs attention. First there needs to be a time schedule in which phone messages should be returned. I will say that of all the different people I spoke with during the process, Dalton was the best. He would answer messages within a few hours. Secondly, there is too much repeat documentation going on. We had to submit the same documents more than 3 times to different departments as though we were going to get caught sending in the wrong or fraudulent documents which makes the buyer fell a certain kind of way. Then there are too many of the same emails with the same information which makes it seems like there is another document that must be sent, but come to find out it's a repeat email asking for something already sent, which goes back to the point of phone calls not being answered to clarify what's going on. The process online is a great way to handle home buying in the 21st century, but it needs to be streamlined and the Lennar employees must do better with customer service. ... More

As expected the overall build quality and the materials used are great. It was been a great experience with the sales team, mortgage team and the post sale representative. When I have created tickets for issues, the response and scheduling could use a lot of improvements

At the beginning I was very upset because due to negligence on behalf of the HVAC company, my move in was delayed upon discovering a leak in one of the bedrooms. The carpet was soaked and Lennar quickly responded and began clean up and repair. After a couple of weeks everything was squared away and I was able to move in and begin making it our home. Erastus and Mike worked diligently to get things moving along. Alejandra checked in often to ensure things were progressing. I appreciate Lennar's timely manner in responding to other issues that have been addressed and I trust that issues that may arise in the future will be resolved quickly as well. Thank you to everyone. ... More

Extra switch should be added in the rooms for fans. Double ended switch should be added in the foyer. All bathroooms have no napkins no holder amd towel holder and unutiltized space next to master bedroom sink which could turn into closet. Master bathroom does not have a lock, a tub and a window. No fans and no switches extra provided in the house. Internet point should be in all the rooms but there is only 3. There is no handles in the kitchen cabinets. There is no light in the driveway. Fence material is cheap not good quality.

The home is great, but having to deal with the HOA is a pain in the butt. I do not like feeling like a prisoner in my own home, not being able to do simple things without getting permission. Even though I just purchased this home, more than likely, I will find another area in Floresville without an HOA and move again.

Amazing process on building and servicing

My experience was so bad when i finished the closed date

We love our new home.

Lennar was more than helpful finding us a new house after our first choice was pulled off the market. Any issues that we have had have been handled in a very timely manner and by very professional individuals making our home very comfortable.

Very good service during the process of the purchase

Lennar was very helpful during the build to send us photos of the status as we were out of state. Thank you Jennifer, Lillian and Brittany of the sales office. Titus and Sean from customer care were very helpful in the inspection process and responding to our building questions. We had not had gas before and we had cime from a different climate so we had related questions. They were thorough and very quick to respond. We also received very helpful referrals for home, car and umbrella insurance and for blinds and counter sealing and the mortgage company was responsive and helpful. The house is built well and met or exceeded expectations. The entire process from start to finish was smoother than expected and we had high expectations. ... More

Jordan and Seth both were kind and patient with us. Bring seniors we are not very tech savvy and both of them helped us in that regard. On the construction side, this is the worst paint and grout job I’ve ever seen. I was expecting builder grade paint but the manner in which was applied is awful. When we went to pick up the keys to our home we met Richard, customer care, who said he would be by in a few days. That was the last we saw of him.

The entire team made the buying experience quick and easy.

Responsive and attention to detail

Lennar has cut multiple corners in quality. They have done an abysmal job in leveling the lawn. The house finishing has multiple rough finishes. They have door a very poor job in closing out the gaps inside and outside the house. I would expect a lot more if I am paying more than 600k for a house.

I moved from a lovely Lennar 55+ community in NV, so I was comfortable with the quality of homes and communities they build, before I moved to a Lennar 55+ community in the Midwest. I’ve had two significant issues during my six weeks here, but Lennar’s Customer Care reps (warranty support) are very responsive and do their best to resolve issues. In my experience, Lennar homes are more affordable than others I’ve looked at, too.

Excellent experience from the beginning to the end. It didn’t feel like a sale was made. Rather that a home was found.

We can't say enough about the quality and service provided by Lennar corp.We would definatly recommend to others

We have been thrilled with our experience dealing with Lennar. They have kept us informed during the entire process. From qualifying to lending and moving in it has been smooth as can be. Even after moving in, Lincoln and Gabe have been excellent dealing with small issues that have come up. I would highly recommend Lennar . Sincerely, Kevin & Katie

The whole experience of purchasing a home with Lennar was seamless and easy. Love that they had a dedicated person for our walk throughs and he was on top of everything. He did a fantastic job at doing the new home evaluation. They were super helpful in answering our questions and when we have had a few small issues they are quick to respond and get it fixed.

Always a pleasure working with Lennar, I bought several homes and it’s been a pleasure…

I wish we would have shopped around. Once we signed it was difficult to get a response. Trust was broken several times and we debated whether we should cancel and call our deposit a loss. Look around.

There was no hot water when we moved in, the washing machine didn't work. The dryer was tripping the breaker, which needed to be replaced. The front door entrance was poorly designed, causing you to get drenched from rain, making it virtually impassible. We requested several times for the front door area to be power washed from excessive dust, it never happened! Stay on top of Lennar for these types of things. That said, they did respond fairly quickly to address most issues. We will have to come out of pocket to fix the rain/front door issue.