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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21382 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21382 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Good experience overall

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2025
  • Fort Pierce, FL

My loan office was top of the line. He did all he could to make sure everything went well. Not too fond of tile because the person I dealt with was very slow to respond to queries. The house is beautiful. Only thing I would change is the quality of the interior walls. The walls are literally paper. You can’t even use a wet rag to wipe it. It will fall apart.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Na

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2025
  • Hardeeville, SC

Make sure that you have seen everything ask question Be specific You have to be your own advocate

Lennar responded:
Good afternoon, and thank you for taking the time to share your feedback. We’re committed to continuously improving our processes to provide a better homeowner experience. If there are any outstanding items you'd like us to follow up on, please feel free to email us at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

My highlights with a Lennar home.

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2025
  • Punta Gorda, FL

They have a great sales team and if you have a problem, it’s taken care of fast and to your liking.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great prices, but do not expect a good customer service.

  • Lucas E.
  • Verified HomeBuyer
  • April 09, 2025
  • Eagle Mountain, UT

Good pricing, good support until you close. After that, it’s clear to me that the primary goal from the warranty team is to not do anything. Super different from previous home built with another builder that would go above and beyond. Have been waiting for almost 2 months for one issue.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Construction is great, the back office -- not so much

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2025
  • Las Vegas, NV

Working with the construction team was a standout experience—their professionalism and quality were excellent. Unfortunately, the home buying process fell short. The back office was slow to respond, offered poor customer service, and consistently demonstrated a lack of attention to detail.

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 2

Lennar Cortona

  • Abhishek P.
  • Verified HomeBuyer
  • April 09, 2025
  • Camarillo, CA

Overall home buying experience has been great with our sales agent for Lennar Cortona, post purchase support for our warranty requests were promptly addressed. Can improve the service responses on the in house lender of Lennar Mortgage

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Items on walk through not repaired

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2025
  • Richmond, TX

They told us they they will fix certain items of the house before closing. But they never did. Even after bothering them to do it many times. Disappointed.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

House is nice but development is a disaster

  • Jerald B.
  • Verified HomeBuyer
  • April 09, 2025
  • Plumsted Township, NJ

We moved here hoping to escape NYC but what we moved into has been a disaster with nonstop construction leaving my block driveway front walkway a mess. They shouldn’t have sold until the development was 100% ready. Instead of leaving Brooklyn Brooklyn found me. Very saddening

Lennar responded:
Good afternoon ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Buyers Beware

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2025
  • Las Vegas, NV

Financing through Lennar was a nightmare. Buyers beware. The incompetency of the underwriters and managers was astonishing. The entire sale of our home was delayed for weeks because multiple underwriters were unable to read a ledger. It was so bad I almost purchased calculators in bulk to send to Lennar. The home is fine, and the craftsmanship is average.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

My experience with Lennar was worst.

  • Vimlesh P.
  • Verified HomeBuyer
  • April 09, 2025
  • Princeton, TX

My experience from start to end was worst. Lost of lying from different Lennar Reps in terms of what they are telling verbally and cheating with signed doc. Hiding lot of details from customer up front. I made sure to convey my experience with my community who are heavy in investment in real estate to beware from scamming Lennar with all proofs I had. Thank you, Vimlesh

Lennar responded:
Good afternoon, Vimlesh, and thank you for taking the time to share your feedback. We’re sorry to hear that your Homebuying experience did not meet your expectations. If you would like to share details or if there are any outstanding items you'd like us to follow up on, please feel free to email us at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Team Effort

  • Celia R.
  • Verified HomeBuyer
  • April 09, 2025
  • Sparks, NV

Seamless process from start to finish with communication being key.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great house, no pressure sales.

  • Laura W.
  • Verified HomeBuyer
  • April 09, 2025
  • Port Orchard, WA

The home and neighborhood are outstanding, but what kept me with Lennar was the no-pressure sales experience with Eugene. He listened to what I wanted, found us a great deal on an even better fit than I thought, and let us buy when it was right for us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We Love Our New Home

  • Nelda L.
  • Verified HomeBuyer
  • April 09, 2025
  • Frankford, DE

Courtney was very helpful walking us thru homebuying process. Justin (from Lennar mortgage) was EXTREMELY helpful. He explained the process every step of the way.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Dean

  • Tasneem D.
  • Verified HomeBuyer
  • April 09, 2025
  • Goodyear, AZ

I looked at home. The price was 403K there was some fraud found on my credit report, so I had to take care of that took me about 2 to 3 weeks to take care of my credit report called my agent again and wanted to put an offer on the same house. Within that period of time same house was $10,000 more Lennar Holmes have no sympathy on people like me who had credit compromised and found out by accident

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

RJ

  • Reginald J.
  • Verified HomeBuyer
  • April 09, 2025
  • Spring Hill, FL

This home buying experience was convenient and home buyer friendly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cheapest around for a reason

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2025
  • Englewood, FL

I would never buy another Lennar home. I have owned in communities. But this experience has been unimaginably horrible. I have a serious constructionissue with the house. I’m getting the runaround. The solution has been approved three separate times but the materials never get ordered so I have to keep starting over. They just close tickets out if they don’t feel like addressing them the warranty person is the most horrible, rude nasty Power crazy person he lets you know. He’s in control of what can get done at your house, they don’t stand behind the product they act like they’re doing you a ...

Lennar responded:
Good afternoon and thank you for taking the time to share your feedback. We’re sorry to hear about the construction quality issues you’re experiencing in your home. We’d like the opportunity to follow up and assist. Please email CorporateCustomerCare@Lennar.com with the details of your concern and reference this review. Moving forward, if there are warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Great

  • Rena M.
  • Verified HomeBuyer
  • April 09, 2025
  • Foley, AL

Had an issue with my garage door and they were out the next day fixing it. Very pleased with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Quality

  • Monika H.
  • Verified HomeBuyer
  • April 09, 2025
  • Westfield, IN

I’m so disappointed with the workmanship and quality of materials used to build my home. There are so many obvious mistakes that were made and I still have issues that have not been resolved. The quality of the flooring, cabinets and countertops are horrible which will need to be replaced in a couple years. I would recommend a tape measure and level to be added to their toolbox.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Magnolia Farm Home

  • Ricky H.
  • Verified HomeBuyer
  • April 09, 2025
  • Georgetown, TX

We are very happy with our new home. The price is lower than other homes slightly and we believe it is due to the basic home builder grade and removal of what is usually a basic part of home such as some cabinets (above fridge, trim on cabinets, no medicine chest in bathrooms, no linen closet. We watched them build a new home across the street after moving in and it was amazing how it is pre built and put together so fast. Considering this the craftsmanship is pretty nice. We have upgraded many things and love our home.

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 4

None

  • Heather T.
  • Verified HomeBuyer
  • April 09, 2025
  • Liberty Lake, WA

Stay away from Lennar! Buy anywhere else!

Lennar responded:
Good afternoon, and thank you for taking the time to share your feedback. We’re committed to continuously improving our processes to provide a better homeowner experience. If there are any outstanding items you'd like us to follow up on, please feel free to share details of your concern at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Excelente

  • Laura D.
  • Verified HomeBuyer
  • April 09, 2025
  • Chula Vista, CA

Our experience was incredible. All the LENNAR staff were attentive at every step, from the seller to the administration of the loan process. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Charlene C.
  • Verified HomeBuyer
  • April 09, 2025
  • Crandall, TX

Love my new home and the home buying experience was great!! I’ve recommended quite a few family and friends already.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I feel very good in my home, Lennar is the best

  • Veronica F.
  • Verified HomeBuyer
  • April 08, 2025
  • Forney, TX

It was easy and fast to get my house and the price is affordable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Care Team

  • Robert C.
  • Verified HomeBuyer
  • April 08, 2025
  • Rancho Mission Viejo, CA

They were professional, respectful, prompt, performed all requests at 100%, approachable and perfect follow thru!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great job!

  • Javier B.
  • Verified HomeBuyer
  • April 08, 2025
  • Ocala, FL

Lennar Corporation provides exceptional support when homeowners need it most. Their team is responsive, professional, and genuinely committed to resolving any concerns quickly and efficiently. It’s reassuring to know you’re backed by a company that truly stands behind their work. A very special thank you to Shannon for always responding so quickly, she’s the best!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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