Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Return customer to Lennar.
- Dianne S.
- Verified HomeBuyer
- May 14, 2025
- Estero, FL
Easy process from contract to close!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst Homebuying Experience
- Anonymous
- Verified HomeBuyer
- May 12, 2025
- Corpus Christi, TX
This is the third house I have bought in my life and by far the worst homebuying experience I have ever had. They pushed back my closing twice and tried to push it back a third time, despite very little work being left to complete when I looked at the house 2 months prior. They did not fix all of the problems that were identified during my independent inspection, despite saying that they would and that they did. I had to have 3 final walkthroughs as they hardly fixed any of the issues that were identified during the first walkthrough, and they had still not fixed them all during the third ...
Lennar responded:
We appreciate you taking the time to leave this review. It's disappointing to learn that we fell short in your experience. If there’s anything still outstanding, please email us at CorporateCustomerCare@Lennar.com. Be sure to reference your review and share any specific details so we can more effectively look into this and address your concerns.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great Service
- Janet C.
- Verified HomeBuyer
- May 11, 2025
- Surprise, AZ
Working with Lennar to buy my home was easy. Being able to submit needed documents online helped expedite the process. I was in my new home within 30 days.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sunnova
- Joseph M.
- Verified HomeBuyer
- May 11, 2025
- Marble Falls, TX
Was sold a bill of goods regarding the solar agreement and are currently in arrears with our electric provider due to Sunnova’s inaction to uphold the agreement as stated in multiple emails and phone calls. Do NOT sign with Sunnova!!
Lennar responded:
Good afternoon Joseph, We appreciate you taking the time to leave a review. If there’s anything that still needs attention, please don’t hesitate to reach out to us at CorporateCustomerCare@Lennar.com referencing this review so we can share with upper management and review.
Kind regards,
Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Home buying process
- Shafiq M.
- Verified HomeBuyer
- May 11, 2025
- Madera, CA
Buying process was very easy. Jon did good job though walk through process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed with new home!!
- Ray M.
- Verified HomeBuyer
- May 10, 2025
- Corpus Christi, TX
I regret not hiring my own home inspector. Came across a few dents on garage door, leaking garbage disposal and bad water heater. Put in a work order a few months ago and haven't heard back from anyone. Having bugs come out of back walls on shower. Really disappointed for a new house.
Lennar responded:
Good morning Ray. We're grateful you took the time to share your experience, though we're sorry to hear it wasn't a positive one. If there are any remaining warrantable issues we can assist with, please contact us at CorporateCustomerCare@Lennar.com and include this review so we can follow up. We value your feedback and hope to earn back your trust.
Warm regards,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
After closing
- Tracey S.
- Verified HomeBuyer
- May 09, 2025
- Sunset Beach, NC
The customer care division for issues post closing have been great. Promptness, courteous, professional! We closed in a very short period of time and there was some mis information but overall a pretty good experience
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great experience
- Joko T.
- Verified HomeBuyer
- May 08, 2025
- Riverside, CA
We had a pleasant and wonderful experience purchasing a home from Lennar. Everyone was friendly and easy to work with. The loan officer we had truly cared about our financial situation and went above and beyond. The home was built well. The appliances provided were upgraded. Our family is very happy with our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mr. J
- John G.
- Verified HomeBuyer
- May 08, 2025
- Bulverde, TX
Lennar collects a vast volume of totally confidential information, much more than is necessary for me to be proven as a responsible buyer and payer. I do not believe this information is stored in a suitably secure manner. I worry about my identity being stolen by others or shared with others I do not want it shared with by Lennar. We sign waaaaay too many documents giving Lennar the right to own our lives. I do not trust Lennar!!!!!! Most of the staff we dealt with are great.
Lennar responded:
Good morning John, We're grateful you took the time to share your experience, though we're sorry to hear it wasn't a positive one. At the same time, we’re truly glad to hear that you’re happy with the associates you have dealt with— that means a great deal to us. We hope you create many beautiful memories there for years to come. If there’s anything more we can do to support you or follow up on, please don’t hesitate to reach out to us at CorporateCustomerCare@Lennar.com.
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
tyler and jennifer were amazing, im very very happy with my new home
- Fabiola C.
- Verified HomeBuyer
- May 08, 2025
- Tucson, AZ
I'm so much very pleased and happy with my purchase. tyler and jennifer were the BEST!!. i would highly recommend LENNAR to friends and family members.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Buying experience
- Nelson M.
- Verified HomeBuyer
- May 08, 2025
- Converse, TX
The best company and team I have ever worked with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
HOA APPROVAL A NIGHTMARE
- Carin W.
- Verified HomeBuyer
- May 07, 2025
- St Augustine, FL
We were assured by the sales person, Carlos, that applying to put in a standard fence like everyone else has in the neighborhood would be a quick and easy process and it’s been anything but that. In two days, it will mark the 30 day mark. We were told it would take one week to 30 days and they have waited until the evening of the 28th day to kick our application back to us and tell us they need more information about something that was not even on the application nor is it in the covenants. As a homeowner who just wants to put up a regular fence and nothing else, this is infuriating and there ...
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 1
Overall all good
- Sumanjit K.
- Verified HomeBuyer
- May 07, 2025
- Plumas Lake, CA
Everything was great . Tally is the best one among all. We love everything about lennar. Deal was great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Move in ready
- Alvira R.
- Verified HomeBuyer
- May 07, 2025
- Perris, CA
Team isn’t always on same page.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Not great, did not feel like a new home. Plenty of issues
- Banipreet S.
- Verified HomeBuyer
- May 07, 2025
- Fremont, CA
Water leakage at home in first week. Lennar took care of it but took a month to have everything back. They ordered new flooring and waited for weeks and they had new flooring available in under construction units in our community. Did not give a water filter for drinking water in kitchen island. The window size is not the same at bottom and top. Had trouble installing blinds
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Another Positive Experience with Lennar
- Antietam L.
- Verified HomeBuyer
- May 07, 2025
- Parrish, FL
Our construction supervisor Chase is awesome! We had a couple of minor issues after purchase and he jumped all over it immediately. Our sales person "T" and both Homebuyer Concierges (Patricia and Misty) are also very responsive, professional and "get things done." Would rec Lennar to anyone
Total Score 5
Quality 3
Trustworthiness 1
Responsiveness 4
Mediocre
- Katherine N.
- Verified HomeBuyer
- May 07, 2025
- Forney, TX
Personnel very polite but not easy to get in touch with. Call backs sometimes are a day or 2 out from your request. Had to send same documents several times. Once all requirements were met, everything went smoothly.
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 2
On time delivery
- Afi A.
- Verified HomeBuyer
- May 07, 2025
- Summerville, SC
The builder delivered within the specific time frame. Our complaints were handled in efficient manner. We are. Very pleased with our house and design as well as their prices fit the middle income bracket. Our goreman was super nice and attentive. We will highly recommend Lennar to other friends.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Samuel H,
- Samuel H.
- Verified HomeBuyer
- May 07, 2025
- Hutto, TX
I had a marvelous experience buying from this builder. The builder’s agents from the beginning of the process to closing, were all experienced, kind and helpful. I was particularly impressed with loan initiation team and the closing concierge. I am preparing to buy another property because of this very positive experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nestor
- Nestor A.
- Verified HomeBuyer
- May 07, 2025
- Camarillo, CA
Responsiveness to issue... The telephone that I RECEIVED WAS not the right phone to report my issue.. To request or report my sliding door is not smooth or easy to open and lock the Sliding door.. For your information IStill need correct number to report of any issue concerning the Home.. Thank you..
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Coco bay
- Lori H.
- Verified HomeBuyer
- May 07, 2025
- Englewood, FL
Overall, we love our new home. I am, however, very disappointed that the community area at the clubhouse and pool are still not done after being told many dates for completion
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Good experience
- David B.
- Verified HomeBuyer
- May 07, 2025
- San Antonio, TX
For the most part it went well.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
home owner
- David S.
- Verified HomeBuyer
- May 07, 2025
- Dayton, NV
Overall great experience dealing with some very capable people.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Josh has been excellent
- Robert D.
- Verified HomeBuyer
- May 07, 2025
- Punta Gorda, FL
My house has no shutters on small windows like other houses that are the same model. I was told because my house has a right facing garage I didn’t get them. Houses on my block have them even though their garage faces right. Then I was told it was because of the altitude of my house was why I didn’t get them. Which is it? My garage floor had numerous cracks and looked like (I won’t say) but had to be finished costing me 1400 hundred dollars. My microwave frame had dents and as I watched it be replaced it was dinged and dented. Josh has taken care of my hot water heater and front door, thank ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Excellent
- Lomi A.
- Verified HomeBuyer
- May 07, 2025
- Indianapolis, IN
Lennar are wonderful people to work with, when you called them they always responded immediately. From beginning to finish the are wonderful, I’m glad I joined Lennar family. Lomi
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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