Skip main navigation

Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21793 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21793 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Rushed

  • Carlos M.
  • Verified HomeBuyer
  • April 28, 2025
  • Henderson, NV

My adjuster was a buddy of mine. He worked with lennar to get everything going. All this emails and online paperwork was to much. Lennar should give people options to get things done in person. Random people from lennar kept sending me emails. I didn’t know who to trust. I was given no option to get things signed in person. I had to read everything I was signing and had no one tell me what I was signing. Everything felt RUSHED. I disliked buying from lennar. I’m never buying from lennar again.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

A huge thank you to Lennar for making this such a positive experience. We highly recommend their services to anyone looking to buy a home!

  • Leslie N.
  • Verified HomeBuyer
  • April 28, 2025
  • Cottage Grove, MN

We recently purchased our dream home with Lesley N With Bridge Realty, and the entire process was smooth, professional, and stress-free! From the first showing to closing, Lesley N real estate agent went above and beyond to answer our questions, negotiate the best terms, and guide us through every step. The home itself is even better than we imagined e.g the open-concept layout, modern kitchen, or spacious backyard etc. The sellers were also wonderful to work with, and the neighborhood feels like a perfect fit for our family. A huge thank you to Lennar for making this such a positive ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easier than I expected

  • Titus W.
  • Verified HomeBuyer
  • April 28, 2025
  • Parrish, FL

The process is a lot easier than I expected representative very quick and response to any questions that I’ve had after finding my forever home. I was in within within three weeks.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

If I can’t give last names then survey is a waste of my time and yours

  • Richard M.
  • Verified HomeBuyer
  • April 28, 2025
  • Westfield, IN

If I can’t give last names then this survey is a waste of your time and mine

Lennar responded:
Good morning Richard, thank you for sharing your feedback. If there are any outstanding issues, please email CorporateCustomerCare@Lennar.com with details of your concern and referencing this review, so we can look into this and help you by following up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Not very happy

  • Ilona M.
  • Verified HomeBuyer
  • April 27, 2025
  • Punta Gorda, FL

The outside agents I used were excellent! However my experience with Lennar wasn’t satisfactory! The day I was to move in was a nightmare! The elevator wasn’t working and my condo is on the 4th floor. In fact, the elevator wasn’t working and down for the next 3 days.. I lost money because the movers had to reschedule. If a part was missing, why was it not sent overnight courier? Nobody really seemed concerned. The management company especially didn’t seem to care whatsoever. I now have others issues which I documented. I received an email requesting a virtual tour to address the ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Terrible

  • Jermie R.
  • Verified HomeBuyer
  • April 26, 2025
  • Punta Gorda, FL

I regret purchasing a home built by Lennar. From the start, the quality of work has been subpar—sloppy finishes, poorly installed fixtures, and noticeable shortcuts in construction. It’s clear that attention to detail was not a priority. Trying to get repairs done has been a nightmare. I’ve contacted their team multiple times, and either get no response or I’m passed from one person to another with no resolution. The agent I dealt with during the buying process was unhelpful and dismissive once the sale was finalized. They made plenty of promises before closing, but completely disappeared ...

Lennar responded:
Good morning Jermie,
Thank you for your honest feedback. We’re disappointed to learn that your experience wasn’t what it should have been. If there’s anything still outstanding, please don’t hesitate to contact us at CorporateCustomerCare@Lennar.com. We value your input and hope we can work toward restoring your confidence in us.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

You get what you pay for

  • Domingo S.
  • Verified HomeBuyer
  • April 25, 2025
  • Saint Hedwig, TX

About a year ago I started looking at Lennar. The homes seemed affordable. I submitted an online request and they called me at least two months later. I went in person to look at a model and I was able to talk with someone. They were very responsive and the process moved quickly. The loan officer and loan process was also great! The craftsmanship is not quality. The floors were dirty, we had to ask for them to be cleaned again. The lady came to clean and she cleaned about 1/4 of the issues I presented and just left. You get what you pay for. We have had several warranty issues ...

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Materials

  • Paul G.
  • Verified HomeBuyer
  • April 25, 2025
  • Hillsboro, OR

Bathroom shower glass and shower head are low quality as are the window blinds throughout the house. Price was fair and willing to negotiate. Landscaping needs some improvements.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

NOT HAPPY WITH THE QUALITY

  • Ashish C.
  • Verified HomeBuyer
  • April 25, 2025
  • Winfield, IN

PRETTY BAD EXPERIENCE WITH MY NEW HOME WITH LENNAR, After fully trusting the company for the build quality, I've unfortunately encountered several issues that I believe should not be present in a brand new home. While minor issues can be expected, I have discovered significant problems, including water leaks and siding bumps. These are considerable concerns that have caused me and my family great deal of stress.

Lennar responded:
Good morning Ashish,

We’re grateful you brought this to our attention and regret that your experience hasn’t lived up to expectations. If there's anything we can still assist you with, please email us at CorporateCustomerCare@Lennar.com. We’re committed to improving and would welcome the opportunity to earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Sherry client

  • Luz H.
  • Verified HomeBuyer
  • April 25, 2025
  • Ave Maria, FL

I recently purchased an apartment with Lennar and overall, the experience was positive. The process went smoothly, and I appreciate the professionalism of the team during the transaction. However, I do want to mention one concern. I referred a friend, Sherry, who also purchased a property through Lennar. While I was happy to receive the referral commission, unfortunately, it was issued under the wrong company name. Despite a few emails requesting a correction, the matter is still pending. I understand that mistakes happen, but I would appreciate a little more follow-up and support to ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Five-Star Home Purchase Experience!

  • David V.
  • Verified HomeBuyer
  • April 25, 2025
  • Saint Cloud, FL

From start to finish, my home buying journey was nothing short of incredible. Every step of the process was handled with professionalism, efficiency, and genuine care. I couldn’t have asked for a smoother, more rewarding experience! From the very first showing, it was clear that my needs and preferences were the top priority. Every question I had was answered promptly and thoroughly, making me feel confident and well-informed throughout the entire process. Communication was clear and consistent, ensuring I never felt left in the dark about next steps or important decisions. When it came ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction team

  • Kaushal M.
  • Verified HomeBuyer
  • April 24, 2025
  • Rancho Cordova, CA

Terrible service, the construction team all told us to let them know directly if there were any issues but never answered calls or texts when we reached out.

Lennar responded:
Good morning Kaushai, thank you for experience. We are sorry to hear you did not get your calls or texts answered. We hope that moving forward, we can earn back your trust. If there are still any outstanding issues, please email CorporateCustomerCare@Lennar.com with details of your concern and referencing this review, so we can look into this and help you by following up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Quality & Experience

  • Tarek S.
  • Verified HomeBuyer
  • April 24, 2025
  • Magnolia, TX

Cindy was very friendly and attentive. She addressed and resolved all our concerns and was always there when we needed her. We appreciate the excellent quality of building material and appliances. We only wished the sprinkler system was included :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Vijay K.
  • Verified HomeBuyer
  • April 24, 2025
  • Summerville, SC

had a great experience buying my home! Everything moved so fast and smoothly — from contract to closing. The team was professional and kept me informed every step of the way. The home orientation was really helpful and made me feel confident about moving in. I’m so happy with how everything turned out!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Marcia W

  • Marcia W.
  • Verified HomeBuyer
  • April 24, 2025
  • Fort Pierce, FL

My home buying for me was a great experience. I had no issues with the sales person the contractors. My realtor was very great all of the personnel that handled everything that needed to be done with my home buying was excellent. I had a few hiccups, but nothing major and it was resolved in a timely manner, I would prefer Leonard to all of my family and friends. The price of the house was excellent in my price range that I was looking for everything was just great and I am just loving my new home. I am a first time homebuyer and it was a great experience for me and I just want to thank all of ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall experience was not good,

  • Pavan B.
  • Verified HomeBuyer
  • April 24, 2025
  • Apex, NC

I had very good opinion about Lennar before buying the house. After seeing process and the way it was constructed. My feeling is construction quality has reduced a lot. Also major concern is addressing the identified issues. The team is closing the issues with out properly addressing which is not fair.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 2

Mr.

  • King-David J.
  • Verified HomeBuyer
  • April 23, 2025
  • Middletown, DE

Outstanding and excellent work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

LENNAR Town Home

  • Uzma A.
  • Verified HomeBuyer
  • April 23, 2025
  • Cypress, TX

Ideal space for empty nesters or young couple . Well thought layout and modern appliances . Could have done better with storage /closet space in rooms but overall a good buy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar Windstone

  • Cruz A.
  • Verified HomeBuyer
  • April 23, 2025
  • Surprise, AZ

It was a pleasant purchase and move in. Max, Jake, Elaine, and everyone else were all terrific.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

PCT

  • Meseret S.
  • Verified HomeBuyer
  • April 23, 2025
  • Crandall, TX

I do have very bsd experienced with real stat i would not recommended no one Lennar

Lennar responded:
Thank you Messeret, for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Nice people, but not first time homebuyer friendly

  • Brittany E.
  • Verified HomeBuyer
  • April 23, 2025
  • New Caney, TX

Overall, I had a good experience with Lennar. However, I felt like I was just a number. This was also my first time ever purchasing a home. So nothing felt personable or anything. Because Lennar is such a large builder and they have so many clients, I felt like a a dollar sign to them. The financing and sales people have this demeanor about them thats like okay, we just want the money. We dont care if you are having any anxiety about anything. We wont be lenient to your feelings about making probably the largest purchase of your life. We just dont care cause we got others who are willing to ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Austin

  • Hunter A.
  • Verified HomeBuyer
  • April 23, 2025
  • Land O' Lakes, FL

Austin is the best! He served us exceptionally and he helped us in so many way!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good Value for Size

  • Kyle Y.
  • Verified HomeBuyer
  • April 23, 2025
  • Madera, CA

Our Lennar was a good value for the size of the home we go in the price range we wanted. The buying process was smooth, other than the lending side. We were given the Lennar lender, and we submitted the paperwork, but didn't like the payments. Our Lennar consultant suggested another approved lender who was amazing and got us a CalHFA loan with better payments and rate. After this, the Lennar lender reached out with a better loan offer but couldn't beat the approved lender. Then attempted to send us a Lennar loan document tying us to her after we said we weren't going with them. I did not like ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Not very up front

  • Rodney T.
  • Verified HomeBuyer
  • April 23, 2025
  • Henderson, NV

Have a tape recorder with u recording everything the agent says

Lennar responded:
Good morning Rodney, thank you for sharing your feedback. We are sorry to hear you feel the need to record your communications. We hope that moving forward, we can earn back your trust. If there are any outstanding issues, please email CorporateCustomerCare@Lennar.com with details of your concern and referencing this review, so we can look into this and help you by following up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Overall, our experience was a very good one

  • Brian B.
  • Verified HomeBuyer
  • April 23, 2025
  • Madera, CA

The beginning of the experience was great. The sales team was helpful and understanding. Couldn't rate that part of the process higher. Much of the process was done online, which I didn't like. I have bought several houses in my life and the online experience was confusing and upsetting. What I assume is your idea of simplifying the process, only made it more confusing to us. We were inundated with emails, many of which required different ways of accessing the information. An in person option would have been very much appreciated. Not all of us are 25, yet we seem to have most of the ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area