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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21794 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21794 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

McCormick Village team - AMAZING

  • Ernest B.
  • Verified HomeBuyer
  • April 22, 2025
  • Port Orchard, WA

Eugene was an incredible sales person who listened to our situation and guided us to a solution that enabled to buy our amazing new home. The entire sales experience was one of open collaboration on trust with a shared goal of getting us settled into the home. Out of 5 stars, I rate Eugene and the folks that assisted (particularly Christopher on the mortgage front) as 10 stars. Hard to say enough kind and truthful things about the relationships built in our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding

  • Rajesh B.
  • Verified HomeBuyer
  • April 22, 2025
  • Loxahatchee, FL

Lennar's Mortgage Officer (Leigh M.) and New Home Consutant (Anaie) were outstanding in guiding me through the home purchasing process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible buying experience

  • Henry I.
  • Verified HomeBuyer
  • April 22, 2025
  • Chula Vista, CA

Bad buying experience which cost me 13k in incentives due to poor communication

Lennar responded:
Good afternoon Henry, thank you for letting us know about your experience. We are sorry to hear it was a bad buying experience. If you would like to share additional details, please feel free to email us at CorporateCustomerCare@Lennar.com referencing this review.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

No communication after closing

  • Peter C.
  • Verified HomeBuyer
  • April 22, 2025
  • Punta Gorda, FL

I would love for someone to contact me

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Rate

  • Ali F.
  • Verified HomeBuyer
  • April 22, 2025
  • Orlando, FL

Lennar did a good job and the various staff coordinated well with the buyer.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Worst experience of my life.

  • Robert F.
  • Verified HomeBuyer
  • April 22, 2025
  • Loxahatchee, FL

We have purchased many brand new built homes. We found very little pride in the workmanship of this house. Cheap fixtures, what little there were. My last home was half the cost of this one and had much better workmanship and quality of product. It was worse than pulling teeth getting our punch list resolved. The construction manager and supervisor did their very best to get issues resolved. They bent over backwards. to make sure we were satisfied. The problem had to be above their pay grade. We have had to spend a lot of money to replace, repair or obtain items to make this property the ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

I don’t give out high ratings - I tried to find something I tried

  • Nicholas N.
  • Verified HomeBuyer
  • April 22, 2025
  • Franklin, IN

Lennar treated us so well during the process of our home purchase. I genuinely was impressed and I come from a Real Estate Development background. Their project managers are top tier. The quality of materials used was high quality and I’ve gotta say I’d recommend them to anyone. Veteran- purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar 55+ community, a place to belong

  • David B.
  • Verified HomeBuyer
  • April 22, 2025
  • El Dorado Hills, CA

Compare to other Lennar home, Heritage has the best looking homes. 55+ community is excellent. The buying process was a bit shaky… we had 6 different people involved and had very idea who they were. We were sent a bunch of docusigns from people I never heard of. Lennar was price and discounts was great.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

NICE HOMES GOOD EXPERIENCE OVERALL

  • Kevin S.
  • Verified HomeBuyer
  • April 22, 2025
  • Surprise, AZ

NICE HOMES GOOD EXPERIENCE OVERALL

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Love it

  • Ernest W.
  • Verified HomeBuyer
  • April 22, 2025
  • Rancho Cordova, CA

The staff are amazing to work with. Understanding the process work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Mylene P.
  • Verified HomeBuyer
  • April 22, 2025
  • Yukon, OK

Home buying with lennar was amazing...me and my husband would highly recommend this company...the value of the house is pretty reasonable especially for people that just first time buying their home...two thumbs up with this company...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

A Disappointing Experience with Lennar Homes

  • Israel E.
  • Verified HomeBuyer
  • April 22, 2025
  • Hockley, TX

I had high hopes when purchasing my home through Lennar, but unfortunately, my experience has been riddled with frustration and disappointment. Before closing, I hired a professional home inspector who uncovered a laundry list of issues—bad masonry work, sloppy and frankly comical electrical wiring, fencing that lacked proper nails and support, and concerning plumbing flaws, particularly with the water heater. Despite these problems, I was pressured to close on the home before the issues were properly addressed. While some of them were eventually fixed, the process was far from timely or ...

Lennar responded:
Good afternoon Israel, we’re genuinely sorry to hear that your experience hasn’t been up to par. Your input matters, and if there are still outstanding items to be resolved, we’d appreciate the opportunity to address them. Please contact us at CorporateCustomerCare@Lennar.com and include a reference to this review so we can get the right team involved.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Reliable team, smooth process

  • Priyank S.
  • Verified HomeBuyer
  • April 22, 2025
  • Huntley, IL

Reliable team, timely execution & and impressed with overall service, would recommend to others

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Hassle free experience

  • Kiran Y.
  • Verified HomeBuyer
  • April 22, 2025
  • Moseley, VA

I worked with Lucas on this home purchase and I had the best experience throughout the journey of my home buying.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Excellent

  • Randolph B.
  • Verified HomeBuyer
  • April 22, 2025
  • Punta Gorda, FL

Eric did an awesome job helping us select and closed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Olivia is a great sales representative. She listens and is always pleasant.

  • Charles E.
  • Verified HomeBuyer
  • April 22, 2025
  • Punta Gorda, FL

Be sure the models you go into are the same "generation" as you are buying.. Room sizes and fixtures may vary. Just be aware.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Steven

  • Steven M.
  • Verified HomeBuyer
  • April 22, 2025
  • Sultan, WA

Everything went very smooth with the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loving Lennar

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2025
  • Edgemoor, SC

My homebuying process was seamless from start to finish. All the staff involved in this process were knowledgeable, resourceful, and reassured me the entire time that things were on the right track.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great work by Lennar

  • Kamlesh C.
  • Verified HomeBuyer
  • April 22, 2025
  • Fishers, IN

Compared to other builder I had experience earlier, Lennar is by far better

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Mr. & Mrs.

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2025
  • Smyrna, DE

Loving our new home here in Auburn Meadows!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Misleading

  • Robert W.
  • Verified HomeBuyer
  • April 22, 2025
  • Punta Gorda, FL

The model being used was the same floorplan, but 180 square feet larger, so visually misleading. Changes were made to the floorplan on the website without notifying buyers. Lennar decided on a massive price reduction several months after we signed the purchase contract, so most neighbors paid substantially less than we did. We were unaware of the price reduction prior to closing in February.

Lennar responded:
Good afternoon Robert,Thank you for sharing your feedback—we’re sorry to hear that your experience didn’t meet expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 3

Smyrna

  • Joseph F.
  • Verified HomeBuyer
  • April 22, 2025
  • Smyrna, DE

Almost all aspects of the Lennar experience have been great. The only exception was the closing service. SPN is nonresponse to phone calls. After placing 23 phone call to them at various times, we NEVER received a return call. Thank goodness for Bill Klotz and his excellent responses and service.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Frustrated

  • Susan S.
  • Verified HomeBuyer
  • April 22, 2025
  • Parrish, FL

Buying and financing was great. We have numerous problems since moving in. The biggest issue i have is the QA inspections. It was obvious that we were lied to by chris. Our dryer could not have ever been checked, because it was not connected to the breaker box correctly. We were told it passed 2 inspections. HOW. All of our issues have been corrected to date. This was our first new home purchased. I guess our expectations were too high. Lennar boasts all inclusive, yes. But all appliances are low end.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Don’t rush the walk-through

  • William B.
  • Verified HomeBuyer
  • April 22, 2025
  • Canton, GA

House itself is great, but Lennar used it for equipment storage and as a some sort of break room for a few months, and now, after a close rushed by Lennar, all we hear is, “Do you have that in writing?” and, “Can’t do anything about it after the close.”

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

owner

  • John C.
  • Verified HomeBuyer
  • April 22, 2025
  • San Diego, CA

Everything is designed to be convenient and useful !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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