Lennar Reviews

Have only lived in this brand new house for a few months and have to had several things fixed, half our outlets didn’t work, faucet won’t work correctly, sprinkler system was broken, and you can see several screws sticking out of the dry wall. Didn’t come with anything worth the cost, not even enough cabinet space for 2 people to store a very small/normal amount of kitchen appliances. Our sales lady Alyssa was also very rude and unresponsive throughout the entire buying process

I have occupied this newly purchased home in Gold Canyon for four months and several repairs were requested upon the 30-day move-in customer care plan. The representative said the work will be done. NOTHING has been done, Lennar's contact personnel are non-existent and Lennar does not respond to our website's customer care requests. Once they took our money Lennar disappeared like a fart in the wind. Sorry we bought this Lennar house. There are better builders available.

So not sure where to start. Bought house with down payment, Lennar waited 3 months to start building, we went through 3 Construction managers, the 3rd one quit 2 weeks after we closed. Craftmanship is awful!! walls are wavy, paint is extremely cheap. Calking throughout home is bad. DO NOT BUY LENNAR HOMES. When we did our walk through we found issues, they told us that these issues would not hold off closing, I asked for all issues to be taken care of prior to closing. We found out during final walk through only a few were taken care of, the 3rd CM didn't even care about the issues. Now 4 months after close we have blue tape all over our walls to show where imperfections are in the tape/mudding area. Waiting 4 months for a new back door, outside hardi plank needs to be touched up and painted. Find that the trades do not respect each others work, one trade comes in and damages another trades work. DO NOT BUY LENNAR if is wasn't for the poor warranty staff nothing would get done. Lennar white collars only want to make money. Area managers don't care about your 400k home and quality of the craftmanship. ... More

Overall so disappointed We had delays and issues that were never communicated until we went higher up At this point the VP of the area said quote “If you don’t want the home tell me and we will give you your money back” WOW!

Half of 1st floor tiles is hollow, door on 2nd floor master bed not closing, lawn on front yard is die, No one respond on this issue only asking feedback even not showing up and look at it.

Bought in the middle of the pandemic and the housing shortage. Sometimes the most prestigious of organizations prioritize gain versus quality. I moved in 4 months ago and it took a lot of effort to address all the poor workmanship and materials. They are still being worked on. I believe the issues I am experiencing could have been avoided if there was accountability on making sure the final product met expectations. No light bulb in the garage and uneven floors (both 1st and 2nd floors) to name a few that should be noticeable but was deemed acceptable by Lennar's inspectors/QA.

I wanted to move in on the closing date that was promised. So I was ok if there were 2 or 3 items that could be fixed later. But I had around 45 items on the list. After 4 months, there are still several items that haven't been fixed. Especially the windows have so many scratches. Contractors from different companies have visited and taken a note of all the issues. Still there is no resolution. The painting/Stain on the rails are so poorly done. The house was not cleaned and I still dont have this resolved on the places where I cant reach. I would never trust Lennar with such poor experience.

Trust is an expensive item that Lennar can't afford. Lennar Doesn't care about buyers, they only care for their balance sheet. 1. I bought the house thinking there is a free tennis court in the community, they advertised it on the website. But to my dismay, it was a pickleball court. When I reached out to the builder they removed the ad but told me that I should have inspected the community to verify what's included and what's not. 2. Each and every staff begged for giving a good review as they told their bonus depends on that I obliged that will couple of good reviews. 3. Even after multiple requests during the walkthrough the house wasn;t clean. I found close of 100 nails in the house/garage but still I gave them good reviews. 4. For 2400 residents they have one small pool & gym. which they advertise like its big thing. Why don't you let the buyers know that the gym is going to be used by 12 communities? In general, Lennar is a pricey and greedy builder, they are not trustworthy. I wouldn't recommend this to any of my friends. Next time onward I will go with Lennar if that's the only option I have. ... More

From the start it was a struggle. Seeing the quality from frame to finish was troubling. Todd at Eagle home mortgage was great to work with for the year long process.

Lennar has succeeded at making my first home buying experience terrible in so many ways. Closed Jan 19th and still have floors popping up all over house. Got huge runaround by flooring company. Now I have to be displaced from my home for 3 days and pray things are actually done correctly this time.

i’ve had way to many issues with Lennar. so many broken undone things in the home. customer service representative is not helpful, def wouldn’t recommend lennar.

right intentions, wrong execution and follow through

Too many open issues in house and no respond from Lennar. Never buy house from Lennar.

There is nothing good or nice about Lennar. This was the worst experience ever !!!!!!!!

If at all possible DO NOT buy a house from Lennar. If at all possible they will take advantage of price increases on your contracted home to selectively cancel your contract and force you to re-contract on the same house at a higher price. They will do this the day before closing forcing your hand to fork over more money. The quality of the house is terrible. Our floor tiles buckle, the kitchen island is not level do food rolls off, the HVAC cannot maintain safe humidity levels, there are a number of mis-wired switches and missing GFCI and or AFCI breakers. Our master bath sink is cracked. Cracked kitchen cabinets. The WiFi they include with the house crawls like a snail, yard is not graded properly. Ductwork is not sealed properly. Windows were not caulked, Shower glass is damaged. Interior doors are warped. The list goes on and on. ... More

I have already shared my experience with Lennar. Experience: problems after problems

Call me. I’ll let you know why I’m not happy!

Buyer beware. Lennar hired substandard contractors. Problems since we closed.

The day of move in/closing, my wife ran the dishwasher to clean some new dishes purchased. About 15 min into the cycle we smell something burning, open the dishwasher to find the sprayer was improperly installed, fell over and caught fire on the heating element. We immediately sent in the warranty claim, to which we were told this is through the applicable manufacturer. After 3 weeks without resolution Lennar finally stepped up and replaced the dishwasher. Now we are about 6 months in the home, I have hardwood floors splitting down the center of planks. I brought in the flooring manufacturer independently of lennar after the last experience and was told the issue is either the slab cracking and separating due to lack of vapor barrier or proper reinforcement, or the fact the flooring was not acclimated to the space/installed in a conditioned space per manufacturers guidelines. I have held off submitting the lennar warranty claim as almost weekly another crack or buckle presents itself. I will be submitting the warranty claim with the expectation of full replacement. On top of all this we had the worst QC experience ever, as the guy who walked us through basically told us that we weren’t allowed to point out defect issues and he’d catch all of them. Upon acceptance not one of the 10+ items identified were even addressed. Almost daily I find additional qc issues throughout the home. Lennar is just another fly by night track builder spitting out sub par quality homes, without care for the longevity of the product they produce. ... More

Make sure you get a home inspection. Do not close until the cleaning company does a satisfactory job. Subcontractors need to take pride in their work.

Don't buy from lennar. They won't do anything.

Waranty request not fast enough and quality not good

Absolutely the worst experience we have had in the 7 home we have purchased.

I would never buy another home built by Lennar. EVER.!!!!!

They promise the world then when it comes to warranty work, they close warranty work tickets due to how it would effect them, use excuses to not match paint on new builds (they replaced a garage panel due to holes and now they say they will only paint the one panel and if I want it to match I have to do it myself. Say its due to normal weathering when I only been here 4 months) My firewall door to garage and the back porch door have large gaps that you can see outside and qhen the wind blows it opens the door. They say it meets builder standards when even my inspection listed it as an issue. I have had 3 electrical outlet problems. I could not test/reset one and they warranty customer service rep came out and plugged an electrical tester in it and said its working. The will not produce an invoice or send out licensed contractors to fix the issues. I would recommend never to buy Lennar or do not close until all work is completed. ... More