Lennar Reviews

Lennar service and all is great. In my opinion the upgrades should be different. Why no money back when not using tiles or carpet. Why not more freedom for upgrades for kitchen. Material use is cheap. Why not full flooring and then place kitchen island. Etc etc. should be a possibility to get discounted on kitchen and pick own kitchen and store. All is made simple for builder. But maybe I am spoiled with how things get done in the Netherlands.

Poor quality craftsmanship on a lot of the interior features. The wood floor is a cheap quality and scratches or dents with no effort. Some of the cabinetry was poorly attached to begin with. We had a flood in our kitchen a month after moving in, because the dishwasher was improperly installed and now we need repairs to floor and cabinets. While we were well taken care of during the buying process by the sales team - we have been disenchanted with some of the response from Lennar's warranty and repair team. Thank God for a full year of warranty, because there's already a bunch of things that need to be repaired or replaced - none of which is by our error or cause. For a house that cost so much, it's mediocrity at best. ... More

Truthfully not happy with the workmanship on our new home. So many little things wrong that should have been fixed before we even did our final walkthrough. Doors with dents in them, the paint job was awful, it looks like a third grader built parts of the house. Shotty workmanship, Lennar will hire anyone to do the work. When you buy a brand new home you expect things to be NEW not already destroyed because workers are careless.

During the buying process, we had to contact the finance team multiple times before we heard back on any questions we had or information we needed. Nearly every time, we were the ones reaching out to them to find out what needed to be submitted, as opposed to them guiding us through the process. It was a very frustrating process, and if we hadn't done that, I'm not sure we would've completed the loan requirements before closing. In the month and a half since closing, we've been in constant contact with multiple people from the warranty team because they neglected to fix major issues that were pointed out during our third-party inspection, our walk-through, and our closing (three opportunities to fix them before closing), as well as new issues that have popped up since moving in. The construction quality is done with cheap materials (multiple Lennar employees have said this to us) and is done quickly through contractors that care about speed over quality. This has led to minor issues all over the house as well as a major leak needing a new ceiling and a completely new front door within a week of being there. With each of these problems, we've had to reach out to the warranty team several times to get their help on anything, and they've had to come back multiple times for the same issues because of the poor workmanship during repairs. Overall, we're nervous about other issues that will arise over time, and it would be highly unlikely that we would recommend buying a house with Lennar to anyone we know. ... More

This was our first time buying a Lennar home. Never again

Washing machine leaked and ruined floor boards within the first month Took 45 days to get trash cans Lennar warranty website is always down Community manager does not respond

We haven’t moved in. When we talked about landscaping plan with the contractors, suddenly a cover?/ something fell off from the ceiling. One of cabinet inside shows a crack which we didn’t notice during the walkthrough. The bottom of bedrooms door is not even.

Did not fix any of the issues found during the inspection. They made it extremely difficult to have a third party inspector come in. A door fell off 2 months after buying the house and they are refusing to warranty it. The home buying experience was very smooth though. Suzette was a pleasure to deal with and was very helpful

Not impressed with the quality of work. There is still on going construction and trash everywhere. Definitely not appealing when you are trying to sell homes.

Items promised to repair before move in were completed.

My upstairs floors squeak and are uneven with soft spots, grout is already coming out of tile, walls aren’t square. You guys didn’t put proper polymeric sand in pavers so I had to resand with proper sand and seal them myself . Already had an issue with irrigation system running for over 6 hrs from valve getting stuck open. The backyard sod is fried and totally uneven. so many dead spots. No topsoil was put down. Directly laid on sand. They put the sod down directly on top of trash, plastic and water bottles that I’ve pulled from under the sod. You planted a huge red maple tree right up against the house/ foundation and it needs to be moved. Not impressed at all. You guys cut a lot of corners and it really shows . Haven’t even made the first mortgage payment yet and I have all these issues ... More

Hard to get ahold of anyone. Financing team is very pushy.

Overall experience was a little crazy. Communication was almost not a thing during the process unless I made contact first. Move in date kept getting pushed back further & further. When I finally moved in my home I started to notice small problems like when I take a shower the wall gets a little wet & the paint starts coming off the wall. Even on the ceiling the paint is coming off a little. The spiders are a problem being I am about to have a newborn inside the home. No street lights on my street & many others. My bestfriend was going to move here also but I advised her not too because I’ve been told they would not fix my paint problems even though I’ve only lived here not even 2 months & my home was built in 2025. ... More

Overall, I am very grateful to have completed the purchase process and moved into my home. However, the overall experience during the transaction was stressful and felt unnecessarily prolonged at times. The process often seemed unorganized, particularly when it came to completing and coordinating paperwork with the senior loan processor. Communication regarding required documents and signing timelines was frustrating, as many requests felt extremely last-minute and time sensitive. I felt that we did a good job submitting the required documents promptly whenever they were requested. However, whenever we asked for additional time or clarification, the process still felt very rushed and high pressure along with next to no clarification. There were multiple occasions where documents were requested with very short notice, while at the same time there were warnings that escrow could be delayed if they were not submitted immediately. Although I understand that deadlines are important during a home purchase, the process felt overwhelming due to the lack of organization and the urgency surrounding document requests. Making contact with the senior loan processors was also next to impossible by phone. I found myself needing to contact them directly to clarify information and receive clarification about certain documents asked of me in the emails sent but was never able to contact the senior loan advisor. I found myself having to contact the loan officer (Ms. Dewey which did an outstanding job she needs a raise) every time I needed clarification on documents and was extremely well knowing of the process and what I needed to complete tasks. If it wasn’t for Ms. Dewey I would have not been able to purchase this home. Thank you Dewey you were awesome. For the quality of the home if feel like everything was just ok nothing special nor bad. I can absolutely say that the type of work and mindset from Lennar is cheap. A lot of corner cutting and a “if it’s not completely broken we’re not fixing it mindset” which I absolutely did not like. Another note to mention is the lack of information when it came to solar and poorly knowing that solar panels would not be set up and turned on as soon as I moved in. I absolutely would NOT recommend and wouldn’t purchase from Lennar again knowing this would be the plan to purchase. Overall a very stressful and expensive purchase. ... More

Make sure you look the house over.

The virtual closing was a disaster and if we could have pulled out of the deal we would have. The communication with the agent Michael Berrons ( not sure of the spelling because he never gave us a business card) was n on existent! He was not there for the closing and never even acknowledged us after the initial signing. I highly recommend that you have an in person closing for buyer in the 55+ communities. We like the house but the communication after the sale is non existent! Lennar could get recommendations if they spent a little more time on follow-up after the sale. A list of what accessories manufacturers that are used for fixtures would be invaluable. Follow-up after the sales is a must! I wish I could give you better reviews but with your current, lack of action, it is not possible. Very disappointed. ... More

The hole buying the house was a big joke I would not do it again

Just an average overall experience

My experience with Lennar has been mixed, but the negatives ultimately outweigh the positives. To start, the home buying process was easy and streamlined, which is one of the few highlights. However, I strongly recommend using a third-party lender, as Lennar sells your mortgage off and better options are often available elsewhere. Where things fall apart is in the quality of the build. It’s very clear that corners are cut to keep homes “affordable.” I was even told directly that if something is only recommended by code, they won’t do it only what is absolutely required. There have been multiple issues with workmanship and materials, including: • Poorly executed ceiling texture (knockdown finish) • Cabinets improperly sized for the space, causing appliances like the refrigerator to not fit correctly • Listing photos that do not match the actual finished home • Grout left unsealed despite requiring it, and refusal to fix it. Caulked tubes under sinks (this tells me someone didn’t install them properly with the correct tread size or gasket) • Crawlspace liner sitting in water, with a filled radon tube • Uneven walls and beams • Nails and construction debris left in the backyard, creating safety hazards The cabinet layout alone is unacceptable. The measurements are so poorly planned that standard appliances don’t fit properly, which should never happen in a new build. It reflects a serious lack of basic planning and competence. Whoever designed this layout clearly did not apply even fundamental spatial or measurement standards, and it shows immediately when you step into the kitchen. As for warranty and repairs, getting issues addressed is inconsistent at best. It feels like a 50/50 chance whether something will actually be fixed. Many concerns are brushed off as “standard,” even when they are obvious workmanship issues. During the closing process, there was also pressure to confirm items were completed even when they were not just to move the sale forward. The sales team was friendly in the beginning, but once concerns were raised, that attitude shifted. Responsiveness declined, and getting accountability became difficult. From a builder’s perspective, these homes are clearly built quickly and cheaply. I am already in the process of correcting multiple issues myself, which defeats the purpose of buying a new home. At this point, I genuinely hope the home holds up long-term. Ratings Breakdown: • Quality of Workmanship & Materials: 2/5 • Trustworthiness: 2/5 • Responsiveness to Issues: 3/5 • Value for Price Paid: 2/5 In hindsight, I would have been better off purchasing an older home and renovating it. Lennar makes buying easy but the long-term quality and overall experience are not worth it. ... More

Rushing for closing without proper completion of home surroundings like drive way, backyard, very late response after closing like take it and go.

We were sold a home that was supposed to be completed to the model standards and the home we received was sloppily completed. We have go e back and forth with Lennar to fix our backyard which was not leveled or graded appropriately. The walk through was a joke. The attention to detail is not there and they rush to complete the houses. Paint splatter on floors. Caulking sloppily completed, paint on carpets, electrical fan boxes sticking out more than 1/4 to 1/2” shower rain head not secured by not ceiling and floor can go on and on.

Not the most transparent process, advertise competitive rate, yet with acceptable credit score plus incentive dollars, rate advertised was NOT secured.

Houses are built with cheap materials

I was met with rudeness and condemnation. Poor customer relationship and poor follow through. I love my home. But was made to duplicate information and complete tasks multiple times. My experience was terrible each step of the way. But my home is beautiful 4 bedroom 3 bathroom, the only reason I suffered through the process.

The only positive comment I can make is on the speed of my closing. I have never closed on a home in under 30 days but, now that I’m in my home, I realize that the closing is fast because you’re being swindled. My advice to anyone looking to purchase from Lennar would be to make sure that you utilize an experienced realtor, do not rush to buy, have your home inspected and re-inspected if necessary. Do not sign anything until you are completely satisfied. I cannot believe I fell for the “warranty” trick when I was already being treated as an idiot that has never purchased a home before during the buying process. Now, I have warranty requests open and ignored because Lennar sees you as someone that has never owned anything and doesn’t know how to own a home. No, it’s not spoken but, it’s expressed through side comments and doing things around your home as if you wouldn’t know that someone changed something at your house to prove that you didn’t know what you were doing to close the warranty request. Keep in mind that Lennar is only concerned with the sale. Again, I don’t have anything positive to say about Lennar and acknowledge that I have made a mistake that I will have to work with for now. I can’t and don’t recommend purchasing a home from this builder/company. ... More