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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21794 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21794 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Thank you for fixing some mistakes very carefully

  • Valentyn M.
  • Verified HomeBuyer
  • April 16, 2025
  • Longs, SC

Thank you Lennar Tupelo park sale office, great people, big help. And lennar Mortgage team as well. You are the best, very knowledgeable, helpful, patient. It was pleasure to work with you. Still have a question about flooring in our house, looks like LVP(planks) not planks, but linoleum. But all builders team are very good people, five star service, answering all questions, very helpful. Thank you to all of you.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Building houses too fast poor quality

  • Carlos G.
  • Verified HomeBuyer
  • April 16, 2025
  • Sparks, NV

My experience hasn’t been good at all. The builders are building homes too fast and the quality is just too cheap. Overall floors are not level and when I report that there’s noise on my floor that they charge me for to install. They tell me it’s normal landscaping you get no warranty and you step on your grass and start sinking Overall I just think you guys are building houses with the cheapest of the cheapest and the price is not right I’m sorry to be the one to tell you guys this but this is just how I feel.

Lennar responded:
Good morning Carlos, thank you for taking the time to share your experience with us. We are sorry to hear that we have not met your expectations as far as construction quality and landscaping. Moving forward, if you have a question or warranty request, please submit a warranty request online using your Lennar Account. Submitting the warranty/service request through your Lennar Account will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We are committed to improving your homeowner experience and addressing any concerns you may ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Very little attention to the details

  • Matthew G.
  • Verified HomeBuyer
  • April 16, 2025
  • Valparaiso, IN

Home was rushed to close by the end of the quarter. I have 17 items on the 60 day warranty list. Super disappointed

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Disappointed customer care

  • David V.
  • Verified HomeBuyer
  • April 16, 2025
  • Bakersfield, CA

Terrible responsibility with house defects

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Great experience thank you

  • Joshua M.
  • Verified HomeBuyer
  • April 16, 2025
  • Hemet, CA

The Lennar team I worked with was great from start to finish. Marla, my sales associate, was amazing—super helpful and easy to work with. Jorge, my home care rep, was quick to respond and got things taken care of right away. Overall, Marla and Jorge really made my homebuying experience a great one.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

My Lennar Home

  • Loverna J.
  • Verified HomeBuyer
  • April 16, 2025
  • White Plains, MD

I had a great experience with Lennar. I had to sell my home that I was living in and they were very patient and accommodating during my process. Everyone was very helpful. I love the community and the Villa that I chose. It's just what I wanted.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thanks Lennar

  • Jewel A.
  • Verified HomeBuyer
  • April 16, 2025
  • Galt, CA

Everyone was very helpful with the overall process. Buying my first house wasn’t that stressful at all because of the staff that helped me. Shoutout to Valerie & Casey!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Review

  • Margaret M.
  • Verified HomeBuyer
  • April 16, 2025
  • Taylors, SC

Michael was extremely responsive to our warranty claim. He responded within 24 hours and kept me in the loop throughout the entire process. Could not have asked for better customer service!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We’re Thankful

  • Hellen O.
  • Verified HomeBuyer
  • April 16, 2025
  • Mesquite, TX

Our main concern is that we weren’t given the information we’d asked for. We didn’t know that there is Soltera South and North. We asked the salesperson about the HOA charges which are very high but she didn’t explain to us. We were looking for a home at Solitera but this lady didn’t give us full information about the location of Solitera amenities. We’re disappointed by this. We feel we’re scammed. There’s no Lenner in main soltera. We the south Soltera we’re paying HOA double for what isn’t benefiting us directly. I feel that we’re scammed by Lenner using Soltera name to sale their homes. ...

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 4

Lennar stands by you

  • Dennis B.
  • Verified HomeBuyer
  • April 16, 2025
  • Venice, FL

We had quite a few issues after moving into our new home. The majority of these were cosmetic. Lennar has been fabulous on addressing every issue we have raised. That has been very appreciated. We are having an issue with our sidewalk being stained that is still being discussed but other than that all issues have been addressed timely.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Happy Family

  • John F.
  • Verified HomeBuyer
  • April 16, 2025
  • Brooksville, FL

Be aware that all drawers in the Bathrooms are Fake and do not open. We didn’t bother opening during our first initial showing and just assumed they would open. When brought to their attention during our walk through before closing, the construction manager refused to change out. Great value for the most part!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very responsive for a national builder

  • Timothy P.
  • Verified HomeBuyer
  • April 16, 2025
  • Dayton, MN

I'm pleased with the home's construction and the few issues that we've had were immediately addressed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar is wonderful!

  • Lindsay M.
  • Verified HomeBuyer
  • April 16, 2025
  • Fountain Inn, SC

The experience was basically perfect.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Always Available

  • Kenneth H.
  • Verified HomeBuyer
  • April 16, 2025
  • Foley, AL

Lennar representative were always available and responded quickly to any questions or concerns. Home inspector commented that this was one of the best well built home he has inspected. Overall: GREAT EXPERIENCE

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Homes the Leader in Home Building!

  • Barbara C.
  • Verified HomeBuyer
  • April 16, 2025
  • Myrtle Beach, SC

Lennar Homes is a great builder and so streamlined from the beginning to even beyond settlement. Home is ready for move in! I have not found any major items that will need to be repaired. Being in real estate for the past 40 years, Lennar Homes has been one of the best home builder that handles upfront walk through items prior to closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

In one week and everything looks great

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2025
  • Plumsted Township, NJ

We love our new home. The quality of the workmanship and everything included make it a great value.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Issues

  • Allan K.
  • Verified HomeBuyer
  • April 16, 2025
  • Westfield, IN

I have been unable to contact anyone with issues. Contact me.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

somewhat disappointed.

  • Heath F.
  • Verified HomeBuyer
  • April 16, 2025
  • San Antonio, FL

While the financing process had its challenges, the personal experience of working with the team was positive. However, it seemed that the sales department was somewhat misleading regarding the selection and purchase of the home. They were quite insistent that the prices of other homes would be significantly higher than the existing one, possibly to meet their sales goals. I would advise future homeowners to conduct a thorough inspection of their house before signing any contracts. During our cleaning, we discovered overspray on the glass doors, windows, and countertops, as well as some ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Delivered Feb / contracted for May. Poor communication in terms of preparation for financing but we were a cash buyer

  • George S.
  • Verified HomeBuyer
  • April 16, 2025
  • Punta Gorda, FL

Very few options for upgrades / workmanship poor with cabinets and doors/trim etc. not a very organized walkthrough process to deliver a million dollar purchase - I’ve had much better closing delivery for an automobile purchase.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar home purchase review

  • Caine J.
  • Verified HomeBuyer
  • April 16, 2025
  • Kyle, TX

Overall we have nothing but good things to say about our experience with Lennar. Our home has had only very minor issues after close and the home looks to have been built properly. Lennar has been quick to get issues resolved and we hope going forward that remains so.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Good house, bad service

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2025
  • Winston-Salem, NC

Great house but terrible customer service.

Lennar responded:
Good morning, we appreciate you taking the time to share your experience with us. We are glad to hear that you are happy with your home. However, we are sorry to hear about the issues you faced with our customer service. Moving forward, if you have a question or warranty request, please do not hesitate to reach out to your local Customer Care team by submitting a warranty request online using your Lennar Account. Submitting the warranty/service request through your Lennar Account will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We are committed to improving your homeowner experience and addressing any concerns you may ...

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Home buying

  • Luis M.
  • Verified HomeBuyer
  • April 16, 2025
  • Elmendorf, TX

Overall, great experience everybody very helpful and knowledgeable, but a lot of details to fix in the house

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Bryan and Tawnya

  • Bryan M.
  • Verified HomeBuyer
  • April 16, 2025
  • Palmetto, FL

We bought a new home from Lennar and we got a great deal. Our home has many upgrades compared to the other builders. Easy financing with lowest rate . We had a couple of small warranty issues that were handled with ease and quickly .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Arthur was very helpful

  • John P.
  • Verified HomeBuyer
  • April 16, 2025
  • Punta Gorda, FL

Our sales representative was very resourceful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Theophile

  • Theophile K.
  • Verified HomeBuyer
  • April 16, 2025
  • New Caney, TX

Lennar is professionalism and reliability.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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