Lennar Reviews

Lennar should allow some changes to be made before build is started. The kitchen sink design does not conform to allow basic accessories to be purchased, ie sink grates. Upgraded fridge is not a true upgrade

Workmanship can be sloppy. Pay attention to the details. Confirm what you are told in the selling process. If the development isn't completed take a look at the plans. Lennar seems more concerned with maximizing the number of houses built in a development and not so much about the development of a "community". How do you advertise a "dog park" but have no thought to install dog waste stations? Lol. Hence you will have a dog waste issue on your property. The appliances included are good. The cabinets, flooring, countertops and fixtures were also good. Ceiling lighting is questionable. (Hanging pendent lights may not align with the counter.) Bathroom showers, tubs and flooring just okay. It's a basic starter home. Would I purchase another Lennar Home? No. ... More

The home buying experience was not pleasant. Our salesman was good, but when we had to deal with construction, things took a turn for the worse. This isn’t our first home, so we knew the process. When we pointed out flaws or issues, we were told, “this isn’t a custom home.” I wasn’t asking for one, but I was asking for quality work to be done. It doesn’t need to be a custom home for the workmanship to be up to par. The first woman that was assigned to us for quality control check was extremely unprofessional. She was rude and condescending, and when we would point out an issue, all she would say was, “that’s in spec.” Our salesman profusely apologized after witnessing everything, and after we spoke with management, we were provided with someone new for the next walkthrough. The new gentleman was very knowledgeable and professional. But even he had a hard time when we dealt with the construction supervisor who was unprofessional and unwilling to help. It took another conversation between our realtor and management to get things fixed. And this was all after we were moved over to a different house because of all the issues in the first one. Since then, the warranty people have been great. Whenever we put in a warranty repair request, it is handled quickly and there is always someone who follows up to check the quality and ask if we need anything else. ... More

Ryan has been extremely responsive, patient, knowledgeable and helpful. Carlos is always there to answer our questions and always makes time for us.

Poor quality materials and construction

When my unit was being built, I saw waste everywhere. When the people were working there and they left, they left all the doors open the air conditioners running, and the raccoons were defecating all over the floors in my unit. That is very unacceptable.

My experience with Lennar has been very good. I received the necessary guidance from my realtor, and also the full support of the entire team during the home buying process. I also believe that the post-sale service is efficient and committed to doing things right. I would definitely buy with Lennar again

The selling/builder agent was awesome. The property is beautiful. However, Lennar Mortgage representatives did not pay any significant attention to the buyers needs or wants. We had difficulty communicating and being responded to. They were not able to close on the date we had originally agreed upon for no apparent reason other than they weren’t ready. Every time we talked to a mortgage representative, It was like the first time we were being introduced. A very horrible and not well orchestrated event. I would not recommend using linear mortgage to handle the closing. If not for the incentives that were offered, we would have walked away. ... More

The people were very nice and helpful but buyer beware. Go over everything with a fine tooth comb. We have a cracked shower wall and the plumbing company that works for Lennar refuses to fix it

I love my LENNAR home. The people of LENNAR has helped me making the process of owning a LENNAR home so easy.

I was so excited to buy my first home. I was consistently sold a false narrative and dragged through this process. It was quite miserable from beginning to end.

Brandon was great to work with trough out the process and help with all the questions we had

Poor redponse time and act to completion

Everything was smooth and easy. Did the contract via Docusign. Financing was easy and smooth. Closed a month earlier than expected. All around great experience.

Lennar reps did all the right things with us. We are very happy. Would recomend without reservations.

We loved what the community offers and liked the house and lot right away. Buying the house was much more intense and demanding with all the new requirements. The sales agent was great, as were the finance people, although the pressure to complete the mortgage application was strong. The walk through was called a "celebration" which was confusing, and there was little or no give on items we wanted addressed. I would have appreciated help with interior paint. I was disappointed that most bathroom drawers were fakes, and there is no medicine cabinet. Mostly I would have appreciated that the interior could have been painted with some color. Overall we are happy with the house, and community. The tile flooring is lovely. ... More

I’m very happy with the overall outcome of my new townhome and the quality of workmanship. The only downside was that my closing was moved up by two months, which added some unexpected pressure to the process. Jeff and Gail were great to work with.

We loved working with the sales team and financing. The quality of the house is lacking. We already have major issues.

I would recommend Lennar's Noble's Pond as the pricing is very affordable for 55+ buyers and the community is just great to live in.

The staff rates a 10 in communication , availability, professionalism, and follow through, such a great team!

Things went well but communication is lacking

Overall it was a great experience. They did what they said.

Poor quality, lots of issues

Your employees are great both responsive and knowledgable as well as friendly. Having your own insurance and title company saved us money. Two things to consider since this is the 4th new build Phoenix home we have had (as well as three others out of state). 1. Allow more flexability on your 3/4 built homes. For example, in addition to other small things, we wanted tile instead of carpet in the flex area. This was denied even though it was 3 weeks away from the flooring to be laid. We are now paying to have the brand new carpet removed. 2. Ask new homeowners for minor suggestions. For example, in our community you are essentially building for 2 person occupancy. Yet the bathrooms have a hangar for one shower bath towel. Not many people share these items with each other. ... More

We had 2 excellent representatives from Lennar that I want to recognize. Matthew was so professional and kind and walked us through the purchase process with ease. In addition, Destiny has been so wonderful to work with as she has been extremely thorough, knowledgeable, and friendly! Please continue to hire wonderful people who make the customer service experience great.