Lennar Reviews

The way the home is angled on the lot I have no privacy from my next door neighbors. Their back door is facing my back door pretty much. And the corners to close to one another. I can hear my neighbors slamming their door shut every day that’s how close we are. I’m planning on moving and finding something more private. Quality of certain things in the home questionable. Shower drain and kitchen countertops. Very upset about the low grade carpet and padding. I asked to upgrade my carpet and think I even paid extra. But found out I didn’t receive upgraded carpet or padding. So where’s my refund? ... More

Landscaping is poor. No weed barrier on mow hill. Garage completed without a primmer coat, which is horrible. Trouble matching interior paints. Response time to have issues completed is sub-par. Sales team was amazing, huge props to Rosalie and Kathy.

Quality of workmanship and materials very poor we found many issues that needed to addressed numerous times, and are still dealing with them i.e paint splattered all over the floor tiles and the dishwasher not connected correctly caused a flood in our living room ETC.

Have had a work order open for 5 months to replace a refrigerator. And my vent hood above stovetop has not worked since moving in (5 months ago)..parts on back order.

Although the home is beautiful, you can tell the work is rushed. Lots of things that arent done correctly because Lennar just wants to make their money as quickly as possible. The issues we did get fixed took months to get done. It's really sad because it could be better if they took the time to try.

Clearly, the construction trades are not what they used to be. The quality of workmanship is hit or miss. Take it from someone who has built several homes. For us, the drywall work is horrible. No sense in pride for the work being done as there ceiling job in the main areas lacks quality. Additionally, the quality of material is poor but since the contract, which you cannot change, gives Lennar the ability to change material, clearly means giving you an inferior product. Our wood floors are cheap garbage. While the price is good, the quality of work and products are below average.

Don’t close on your home until your issues are fixed! They make you jump through hoops to get simple things fixed that should have been done right the first time and send contractors that have been drinking to your home with children in it. They make you feel like the bad person for wanting things done right when purchasing a brand new home. They tell you things will be fixed after closing but that isn’t true. We had to wash splattered paint off every surface of our new home and had to paint walls ourselves because the painters had been there 3 times and only made things worse by rushing through the job. We should only have to customize our home when moving in, we should not have to fix things in a brand new home. ... More

Home. Thing experience was great then we were forgotten about and treated poorly since.

There seem to be a lot of problems with these Lennar townhomes such as the cheap materials and bad workmanship. Cheap flooring, carpet coming apart, floor squeaking, paint overspray, ceiling uneven, bad HVAC work. The caps in the streey for the water are broken off and not replaced so there are big holes in the road where someone could step into. A lot of neighbors were lied to about the neighborhood including myself, we were told there would be no building behind our homes to block the mountain view which why i purchased here.

Average home builder

The buying process and went well. There were small issues that were addressed with the home itself. Bigger issues have not been resolved and I feel I am being ignored by Lennar. A construction worker broke a sprinkler head, I told Lennar but nothing was done. Due to the busted head, my water bill was extremely high. I was told Lennar would reimburse me but needed to provide 3 bills. I did and never heard anything back. Two trees in my front yard died and the house was not 4 months old when it happened. I told Lennar but they said they do not cover that or it is not under warranty. Getting into the house, everyone is ready and willing to drop everything to help. Once in, they ghost you and walk away. ... More

I have lived in my Lennar home for almost six months now. I have come to find out that pretty much all the materials used in the building of my townhome are the cheapest product available. If given a choice I wouldn't buy a home from this company again.

Boy have I changed my opinion, and not for the better.

I went with Lennar thought I had few other options, based on my first home experience which was positive. This time the house got into series of repairs in first month. Now, I’m following up for reimbursement but the response is very slow

Warranty subs don’t finish on the same day and don’t clean up. I have missed a lot of work due to this. I am also waiting on fix to my carpet padding that has a lot of hard plastic chunks in it?

Quality of finishes, subcontractors, and oversight is lacking

The quality of the house is not what I would expect for 1/3 mill. I have cracks in the walls and ceiling. The yards are so small you can’t store you garbage cans in the back. So my two car garage must lose a slot for the garbage. HOA is expensive. Smart house electronics seem to be beta versions (Not ready for prime time) water quality is borderline unhealthy can’t really recommend

Very misleading sales experience. Average warranty follow up. Average workmanship on overall build. Warranty items are bound to happen, but some of it stems from poor workmanship in the start. Community is very nice. The layout makes it esthetically pleasing. Amenities are nice. Gated community, not so much due to on going construction.

We worked with a realtor and our own outside mortgage broker so buying was not an issue and everything went very well. I would love to give Lennar a great rating, however we are 6 months into our new home and still have not had work completed from our 45 day review. We had to have windows replaced because they were broken during building process. The workers came to replace the windows and installed new ones but left smudge fingerprints and palm prints on them that require a 20 ft ladder to reach for cleanup. We have green tape stick on high ceilings that was left during the building process. When the gutters were installed, the installer broke another window and that has not been replaced yet either 6 months later. The grout in the kitchen on the backsplash is crumbling and disappearing and that began on day 5 after moving into our new home. 2 weeks in, the caulking around the bathrooms in the home is splitting and pulling the base away from the wall—I am aware that this will eventually do this after living in a home after a while, but not 2 weeks of living in NEW home . There is tile floor in the kitchen that is cut off too short leaving a gap between it and the cabinet in a very noticeable location and our friends and family have all pointed it out to us at different times during their visits. Last, our backyard is flooding every time it rains and we have a 3-5in pond that takes weeks to dry up before we can walk back there without sinking into the dirt deeply. We have been waiting on the fix for this for 5months and we have been told the yard is graded properly but that the drain needs to be set lower so that water drains properly. In the meantime, we can’t finish and enjoy our backyard. Response time for service and questions is extremely poor. ... More

Initial purchase process was smoother, design and options selection were easy to go through with sales person, construction manager was less responsive during the build, many issues found at final inspection and during final move-in. How would you describe the quality and value of your new home? Construction was ok, found many issues after 3 months period. Builder promised many items and delivered accordingly. For example, Amazon products give away. Ring, echo dot etc. What would you most like potential home buyers to know about this builder? Always do proper research about builder and quality of products they are using. Ask questions and expect details. This will be worthwhile after closing. ... More

To sum it up, we are still waiting on our 30 day walk through issues to be rectified. It’s now been 7 months. Typical car salesman support. They sell you a house and then they are gone.

Before closing your property Lennar will definitely take good care of you, they'll answer all your phone calls, they will fix everything for you and they'll support you with great customer service. BUT ONCE YOU CLOSE the experience is totally NEGATIVE. Nobody will answer your phone calls, they will disappear and not worry about post customer service. Once you close your property with Lennar you are on your own. They only take care of you before closing. Once you close the customer service experience is terrible, plus nobody will take responsibility for warranty issues. They are always telling you to contact somebody else. ... More

I was promised during my walk through that the huge hill of mud beside my home would be removed. It is also being used as a trash dump. Been over 4 months now and absolutely nothing has been done about it. If you drive down the alley behind Caite ridge road you can’t miss it under the power line. I guess since all homes on that street are sold it no longer matters.

It’s been 5 months since we closed and moved in ... there are still several issues that need to be repaired. Not a good experience with responsiveness. Also, I was asked to sign documents that stated that some of my issues were already fixed when they were not. Had to escalate!

Number of times took off from work to accommodate repaired makes it feel like a brand new fixer upper. Very disappointed I was not told that every time I refinanced my home, I have to pay $250 to have Sunstreet do subordination paperwork. Why is Sunstreet even on my title . Unhappy