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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20945 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

20945 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Don’t buy anything from Lennar and even less so Lennar Finance

  • Catalina C.
  • Verified HomeBuyer
  • December 30, 2021
  • New Port Richey, FL

I would not recommend putting anyone through the experience we had! Stay away from Lennar, and even further away from Lennar Finance!

Lennar responded:
Hi Catalina, thank you for sharing your experience. We are sorry to hear of the disappointment you have experienced. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - All around I have not found that this has been a very good experience

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2021
  • Myrtle Beach, SC

All around I have not found that this has been a very good experience

Lennar responded:
Hello and thank you for your feedback. We would like to apologize for the poor experience. If there is anything we can do to help, please don't hesitate to let us know at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 1

Lennar - Purchasing with Lennar was an awesome experience.

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2021
  • Mundelein, IL

Purchasing with Lennar was an awesome experience. Ann and David, the sales team, were available whenever I had a question. Doug and Don, the construction managers were on top of any issue we had. I love our house and couldn't have asked for a better group of people to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No Quality control or responsiveness to work orders

  • Holly L.
  • Verified HomeBuyer
  • December 30, 2021
  • Crandall, TX

I will never recommend Lennar to anyone until my issues are resolved. I was rushed to closing with many things to still be resolved and many more that I have found afterwards. No response or fixing on most work orders. I’ve decided to now take legal action.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Responsiveness to issues

  • Mary C.
  • Verified HomeBuyer
  • December 30, 2021
  • Rosemount, MN

I was so impressed with Lennar's construction managers. Tom's attention to detail has provided me with a well built home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar boulders do try to impress but are limited with the options available.

  • Bozena N.
  • Verified HomeBuyer
  • December 30, 2021
  • Punta Gorda, FL

Lennar does build beautiful homes and condos and carriage houses to fulfill your desired comfort physically and financially. Their team of assistants ranging from the Realtors to construction and closing agents did an amazing job and they actually cared in helping and making sure everything progressed smoothly. I was very impressed by this overall experience and their communities are absolutely beautiful to enjoy for a lifetime.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Great experience, amenities & community!

  • Chantal K.
  • Verified HomeBuyer
  • December 30, 2021
  • Lakewood Ranch, FL

Great experience, amenities & community!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy

  • Allen B.
  • Verified HomeBuyer
  • December 30, 2021
  • Fate, TX

Chad was helpful answered all of our questions. Helped In our decision making . Made us feel at home . Kyle was there helping and getting the job done . On the day of the move in again it seemed like he was close by to answer any questions that we had. Thank you Chad and Kyle . We would highly recommend Lennar anyone who is looking for a good experience of buying there home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar not honoring there word on starting amenities.

  • Michael E.
  • Verified HomeBuyer
  • December 30, 2021
  • Punta Gorda, FL

Lennar not honoring there word on starting amenities.

Total Score 4


Quality 4

Trustworthiness 1

Responsiveness 4

Cheap material and inferior construction

  • Marilyn G.
  • Verified HomeBuyer
  • December 30, 2021
  • Punta Gorda, FL

Stay away if you are looking for quality

Total Score 4


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - Pleased with initial buying process during construction.

  • Nick T.
  • Verified HomeBuyer
  • December 30, 2021
  • Punta Gorda, FL

Pleased with initial buying process during construction. Frustrated with short notice to close (required to close prior to opportunity to view finished product). Final clean up and finishing touch-ups to complex seem to be ignored.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Joey our agent “excellent “

  • James J.
  • Verified HomeBuyer
  • December 30, 2021
  • Lakewood Ranch, FL

Very good response to any issues. Very happy with unit, the development , and the amenities.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Home was behind build schedule on date of walkthrough, several

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2021
  • Wesley Chapel, FL

Home was behind build schedule on date of walkthrough, several unresolved issues with the home still need addressing even after 4 months living here.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Overall great experience and very responsive Lennar team.

  • Patrick S.
  • Verified HomeBuyer
  • December 30, 2021
  • Andover, MN

Overall great experience and very responsive Lennar team. Made it easy for us as first time homebuyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Kyle’s was great.

  • Timothy B.
  • Verified HomeBuyer
  • December 30, 2021
  • Punta Gorda, FL

Kyle’s was great. Outside of the great service he provided we’d never buy or recommend a Lennar home. Sloppy craftsmanship, poor communication, bullying sales leadership,

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 3

Sales department

  • Joanne D.
  • Verified HomeBuyer
  • December 30, 2021
  • Punta Gorda, FL

Helpful, trustworthy agent. Went out of his way to be sure everything was taken care of.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Delay

  • Vinay D.
  • Verified HomeBuyer
  • December 30, 2021
  • Fort Myers, FL

Our home was delayed by over 3 months - we will never purchase a Lennar home again We bought a second home using Lennar financing - and that process was horrible too

Lennar responded:
Hello Vinay, thank you for sharing your experience. We are so sorry to hear about the delays and poor experience. If there is anything we can do to help going forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I love my home

  • Lyguria S.
  • Verified HomeBuyer
  • December 30, 2021
  • Katy, TX

The team at Lennar was wonderful! Once my realtor scheduled a showing, the process moved fairly quickly considering the crazy market conditions. I went under contract April 30th and on Aug 30th, I closed and got my keys!!! As a first time home buyer, I had to adjust my expectations with some things. Overall I am very pleased

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Flooring completely messed up staples coming up. Caulking not even caulking in bathrooms already coming off. Cracks in ceilings, all the doors squeak and only been here 5 months

  • Ryan M.
  • Verified HomeBuyer
  • December 29, 2021
  • Yorkville, IL

Well I am disappointed, my whole floor needs to be redone. They barley fixed any of the things they said they would on the walk through. Said “it’s under warranty my guys tried just make a checklist.” Used some cheap material where the caulking was suppose to go and had left a water buildup from a loose pipe in basement tried saying they had just cleaned it. Lying straight to my face, I hope they honor the warranty and if they would just slow down and do it right there wouldn’t be any problems. Good luck if your shopping with lennar I hope you get better quality than my duplex.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Pretty frustrating from beginning to end

  • Hillary O.
  • Verified HomeBuyer
  • December 29, 2021
  • North Las Vegas, NV

Super unprofessional experience. From the sales agent giving misinformation when purchasing to the move in. Had to ask for stuff and would never have found out if it werent for the neighbors. Spoke with someone at lennar to try to get everything in one place and I had to reexplain until I couldnt find another way to explain it. Received different emails from different people with all the paperwork, then when stating I wanted everything in a paper copy I got nothing but pushback. I asked for a list or something that would explain where to find which document since everything was sent in ...

Lennar responded:
Hello Hillary, thank you for this detailed feedback. We are sorry and disappointed to hear of numerous frustrations through your home buying process. We want to apologize for the lack of support and follow-up. If you need further assistance with the items you mentioned here, please don't hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Personnel was outstanding!

  • Alma H.
  • Verified HomeBuyer
  • December 29, 2021
  • Hockley, TX

Personnel was outstanding! I couldn't asked for a better group of people to assist me with our home buying experience. From Ana Guzman to Josie Gonzales to Tommy Collier. They all did an outstanding job taking the entire stress load off of me. What a blessing they were to work with. I honestly would give them a 5 star on all categories unfortunately some items were beyond their control due to COVID but they did the best they could to assist us.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The just used the bare minimum of materials and some low grade.

  • Anonymous
  • Verified HomeBuyer
  • December 29, 2021
  • Elkridge, MD

The just used the bare minimum of materials and some low grade. The house has started to settle, from the painting to cocking especially on the staircase sides, most off it is already peeling off/cracking and it looks awful on the eye. Am speechless appliances are not working properly, from the Frigidaire refrigerator/kitchen upgraded package as marketed which you are being charged a good lump sum for more problems. In a few words it is a big mess for the price tag.

Lennar responded:
Thank you for taking the time to leave us detailed feedback. We want to apologize for your dissatisfaction with quality of materials and functionality of the appliances. If you still need follow-up on the items you describe here, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Thanks for the second gate to help access the backyard without

  • Josiah J.
  • Verified HomeBuyer
  • December 29, 2021
  • Princeton, TX

Thanks for the second gate to help access the backyard without wearing the grass down between my air conditioner and the neighbor's unit. The only thing I'm still miffed about is that you're not going to replace the dead tree that had no chance of surviving when planted. It started 90% dead and is now 100% dead.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Excellent Experience

  • Aldrick T.
  • Verified HomeBuyer
  • December 29, 2021
  • Ocoee, FL

Our home buying experience with Lennar Builders has been excellent. From the moment we walked through the welcome Center, everyone we dealt with has exceeded our expectations. The level of professionalism and attention to detail has stood out from the first day, closing and even after we moved in. Every concern we had was answered and resolved in a timely manner. We are so happy that we chose Lennar and we have recommend them to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The personal interactions with the building manager in the whole process.

  • Kattie M.
  • Verified HomeBuyer
  • December 29, 2021
  • Raleigh, NC

When I wasn’t sure how to get started in adding my smart home devices in the Ring app, he offered great assistance in removing those unreachable plastic tabs from the already installed Ring devices in the house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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