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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20945 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

20945 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Quality of building materials and the lack of craftmanship

  • Mary S.
  • Verified HomeBuyer
  • December 28, 2021
  • Barnegat Township, NJ

Nothing to comment about my home other than what I have rated above.

Lennar responded:
Hi Mary, thank you for this review. We are sorry to hear about the disappointment you have expressed with the quality and craftsmanship in your new home. Please do not hesitate to reach out to us at corporatecustomercare@lennar.com, if there is ever anything we can do to help. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 2

Very bad experience, never had this bad experience

  • Bharti M.
  • Verified HomeBuyer
  • December 28, 2021
  • Wimauma, FL

New Home buyer please do not do with Docu sign procedure, never get chance to review purchase documents. Sales person high light few things and get you to sign documents, once documents sign and if we question about things to be done in the house, we will get to hear that you sign documents!!!

Lennar responded:
Hi Bharti, thank you for sharing your review. We are sorry for any frustrations you had to experience with your purchase process. If there is anything we can do to help out, please do not hesitate to reach us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Inability to work with customer on customization and lack of communication on who installs what within the house

  • Christopher Y.
  • Verified HomeBuyer
  • December 28, 2021
  • Katy, TX

Meh they are mediocre builders at best you can definitely tell where tasks have been rushed, also they will blatantly lie to your face than rather look up and get the correct information you seek, just to make a sale.

Lennar responded:
Hi Christopher, thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality and communication of your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3

Organization

  • Michael B.
  • Verified HomeBuyer
  • December 28, 2021
  • Thornton, CO

Overall OK but would like Landscaping option for back yard.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Wish Lennar build sturdy master bathroom, give little more room

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Haslet, TX

Wish Lennar build sturdy master bathroom, give little more room in Garage to keep few items, give kitchen exhaust fan & gutters. Could have offered at least as optional items. Other than these still Lennar is BEST in market with other competitors in this price range. Yes I would buy a home again and recommend to others.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Lennar - Everything was good the only thing is that they put dried saw

  • Maria E.
  • Verified HomeBuyer
  • December 28, 2021
  • San Antonio, TX

Everything was good the only thing is that they put dried saw in my backyard and everyone else was nice and green

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Time and trustworthy was exceptional

  • Helen B.
  • Verified HomeBuyer
  • December 28, 2021
  • Raleigh, NC

Time and trustworthy was exceptional

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lack of ownership in their mistakes !

  • Jean M.
  • Verified HomeBuyer
  • December 28, 2021
  • Converse, TX

The worst builder I've ever heard of. They destroyed the curb leading into my driveway during pre-construction; then tried to hide/repair it. Epoxied over exposed rusting rebar. Left exposed rusting protruding rebar for publics benefit after waived inspection. Failed to properly bring up to code. Left exposed live wiring after waived final inspection. They try and hide their mistakes. Failed on multiple promises in their brochure: Only partial brushed nickel hardware on doors, only partial rounded corners, no radiant barrier roof decking! I question their energy star rating (might be on ...

Lennar responded:
Hi Jean, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - System wise procedure is very nice with lennar.

  • Sang K.
  • Verified HomeBuyer
  • December 28, 2021
  • Whittier, CA

System wise procedure is very nice with lennar. For buyers, it's simple and smoothly. Further, after service center is quickly responding. It's excellent experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - My experience was very good.

  • Barbara V.
  • Verified HomeBuyer
  • December 28, 2021
  • Crosby, TX

My experience was very good. The only disappointment was that I had no option to pick out even interior paint color, could.only choose what was already predetermined. And the interior paint is not the quality I am used to.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I just wish brick was used on the house.

  • James M.
  • Verified HomeBuyer
  • December 28, 2021
  • San Antonio, TX

I just wish brick was used on the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Kindness

  • Derrick L.
  • Verified HomeBuyer
  • December 28, 2021
  • Aberdeen, MD

Most people we dealt with were easy to talk to, but that’s what they are supposed to be doing. When it came to a yard issue or something inside our home that’s where we had a few issues. I have 3 stars because when it comes to correcting an issue in a person’s new house you have to be patient no MATTER HOW MANY CUSTOMERS you have! That did not occur on a few occasions

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Overall a good experience.

  • Robert T.
  • Verified HomeBuyer
  • December 28, 2021
  • Longs, SC

Overall a good experience. Subcontractor attention to detail could be improved.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Nice people nice place very nice new home

  • Yanping C.
  • Verified HomeBuyer
  • December 28, 2021
  • Clarksburg, MD

Nice people nice place very nice new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Lennar employees are fantastic people to work with

  • Matthew S.
  • Verified HomeBuyer
  • December 28, 2021
  • Gaithersburg, MD

The quality of workmanship by the subcontractors is subpar.

Total Score 4


Quality 1

Trustworthiness 5

Responsiveness 5

None

  • Jose R.
  • Verified HomeBuyer
  • December 28, 2021
  • Wesley Chapel, FL

Make sure you get everything you were promised

Lennar responded:
Hi Jose, thank you for your review. We are sorry for any issues you have experienced with your new home. If there is anything we can help with, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Excellent experience but it will require you to stay on top of

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Gainesville, GA

Excellent experience but it will require you to stay on top of the building process to reduce errors.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - We found Lennar to be "Top of the line" in home building and

  • Marvin W.
  • Verified HomeBuyer
  • December 28, 2021
  • Gainesville, GA

We found Lennar to be "Top of the line" in home building and selling them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Promises, promises

  • Lenora E.
  • Verified HomeBuyer
  • December 28, 2021
  • Converse, TX

The building staff will ask you to give a great review because their jobs are on the line. I felt sorry for them. Also, they sell your mortgage as soon as the ink dries on your contract. The new company hasn’t paid taxes or HOA fees. My advice: don’t do it

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Value of home

  • David R.
  • Verified HomeBuyer
  • December 28, 2021
  • Haines City, FL

Lennar needs to follow up on punch list and do in a timely matter ,the house had a lots of unfinished touch ups .lennar needs to a better final walk thru before customer takes home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Lennar is releasing same house for biding for multiple times

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Escondido, CA

Lennar is releasing same house for biding for multiple times but quality of house is pathetic

Lennar responded:
Hi, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Everything good

  • Luis I.
  • Verified HomeBuyer
  • December 28, 2021
  • Fort Myers, FL

Everything good, excellent and perfect

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everyone was helpful an friendly

  • Renat B.
  • Verified HomeBuyer
  • December 28, 2021
  • Raleigh, NC

Everyone was helpful an friendly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience and I like everything about my house

  • Bolawa A.
  • Verified HomeBuyer
  • December 28, 2021
  • Brownsburg, IN

Great experience and I like everything about my house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible

  • Natalia S.
  • Verified HomeBuyer
  • December 28, 2021
  • Buford, GA

I would it recommend Lennar

Lennar responded:
Hi Natalia, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

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