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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20500 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

20500 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Just another big corporate

  • Lindsey L.
  • Verified HomeBuyer
  • January 20, 2022
  • Cedar Lake, IN

I was extremely disappointed with the quality of material and the quality of work done on my home. They are working with us to fix these things, but they shouldn’t of had to been fixed to begin with. One of my biggest complaint is the trim. The trim throughout the entire house has chips, filled holes, and flakes everywhere.

Total Score 3


Quality 1

Trustworthiness 2

Value 1

Responsiveness 3

Lennar - Everything we were promised didn’t happen

  • Sarah M.
  • Verified HomeBuyer
  • January 19, 2022
  • Ennis, TX

Everything we were promised didn’t happen

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - Construction quality is not worth the paid value

  • Madhuri E.
  • Verified HomeBuyer
  • January 18, 2022
  • Phoenixville, PA

Construction quality is not worth the paid value

Total Score 3


Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

Inferior workmanship and non caring workers

  • Carol W.
  • Verified HomeBuyer
  • January 18, 2022
  • Bartow, FL

Do not buy from Lennar they do not care about quality of work They do not fix problems and leave you hanging We have been in our home since Dec 13 and still have major problems that we CANNOT get fixed SORRY we bought this house

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lack of communication, lack of attention to detail by workers.

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • Jupiter, FL

Wouldn’t recommend to anyone. There’s so much wrong with our house. We are missing a lot and no one to come fix it. Horrible.

Total Score 3


Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

Quality control passing inherent risk to buyer as residual risk.

  • Joseph J.
  • Verified HomeBuyer
  • January 17, 2022
  • Brookshire, TX

Many things being fixed should not have passed quality control before selling which seems nonexistent. In a rush for profit they compromise quality placing the burden on the buyer to say something is wrong a position the buyer should not be placed in by a quality builder. A warranty is great but don’t sell a product that’s damaged. They are being responsive to correct and fix things so far unfortunately some of the contractors leave a mess the homeowner needs to clean up. Not sure if quality contractors are lacking which could be the case. The sidewalks in the neighborhood and driveways ...

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - The house has too many issues and it is taking too long to resolve

  • Betty A.
  • Verified HomeBuyer
  • January 15, 2022
  • Hudson, FL

The house has too many issues and it is taking too long to resolve them. It was not worth it to pay so much many for a hoy with a very poor workmanship. It has been five months since the closing and stood Lennar hasn’t fixed all the many things wrong in the house.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Lack of communication

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Las Vegas, NV

Lack of communication of the process. Lack of customer service.Lack of understanding of customer needs

Total Score 3


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Sales and closing process were fine - numerous preclosing punch list issues have not be dealt with.

  • John P.
  • Verified HomeBuyer
  • January 12, 2022
  • Lakewood Ranch, FL

Per Title comments above - very disappointing when multiple missing and damage items are not covered.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Friendly staff

  • Kenneth G.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Worth, TX

Quality not what it should be Clean up issues Paint in flooring Caulk on counters Seal strips at shower not properly installed

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - Closed in August, still waiting to fix more than 10 issues

  • Anonymous
  • Verified HomeBuyer
  • January 06, 2022
  • Land O' Lakes, FL

Closed in August, still waiting to fix more than 10 issues

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - There were several issues with our home upon move in which we

  • Varsha E.
  • Verified HomeBuyer
  • January 03, 2022
  • Riverview, FL

There were several issues with our home upon move in which we were told would be taken care of. We had to continuously contact customer care and the construction manager to complete tasks that were not completed as promised. We had a ticket opened due to a cracked cabinet and back splash prior to closing date. The ticket was closed without being addressed or us being contacted. I had to continously reach out to customer care to figure out why the ticket was closed without the work being completed and they weren't able to tell me who closed the ticket or why. Our cabinets are still not fixed. ...

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Lennar - We were not disclosed the Villa fees upfront.

  • Jennifer B.
  • Verified HomeBuyer
  • December 30, 2021
  • Hudson, FL

We were not disclosed the Villa fees upfront. House was not complete on closing day. As well as many repairs needing to be done upon move in.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Walk thru was fast and not complete.

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2021
  • Crandall, TX

Walk thru was fast and not complete. Many exceptions to close. I was given the wrong key when I closed. People were working on my home after I CLOSED without permission from me. My garage just got fixed 3 plus months later. The light switch to my laundry room is behind the door. With all that being said, I know nothing is perfect. I recommend a very thorough walk thru.

Total Score 3


Quality 3

Trustworthiness 2

Value 1

Responsiveness 1

Have not been able to get things fixed that have been an issue since before we moved in.

  • Anonymous
  • Verified HomeBuyer
  • December 29, 2021
  • Las Vegas, NV

Waiting for months to get problems addressed and still no help. Promises made and no follow through. Finish work is not good, follow through not good, effort to make things right nonexistent. Gone through all the appropriate channels and done everything asked of us and we are left hanging with no help in sight.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Promises, promises

  • Lenora E.
  • Verified HomeBuyer
  • December 28, 2021
  • Converse, TX

The building staff will ask you to give a great review because their jobs are on the line. I felt sorry for them. Also, they sell your mortgage as soon as the ink dries on your contract. The new company hasn’t paid taxes or HOA fees. My advice: don’t do it

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - Quality checks poor.

  • In B.
  • Verified HomeBuyer
  • December 21, 2021
  • San Ramon, CA

Quality checks poor...many issues questioning the quality of work...very concerning.

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lennar - Quality is not good for the price that we gave

  • Suryaprakash G.
  • Verified HomeBuyer
  • December 14, 2021
  • Lakeville, MN

Quality is not good for the price that we gave

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Lennar sales team is not customer friendly

  • Anonymous
  • Verified HomeBuyer
  • December 05, 2021
  • Tega Cay, SC

Lennar sales manager is not customer friendly and don’t want to listen customer issues

Total Score 3


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Work quality is pretty bad.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2021
  • Las Vegas, NV

Work quality is pretty bad. I still have hole on my ceiling and no one seems to care about it. Hopefully next home purchase won’t be lennar.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Great until you move in

  • Megan J.
  • Verified HomeBuyer
  • November 30, 2021
  • Fontana, CA

The sales experience was easy and great! Many promises during walk through and signing- after that ghost town to any issues

Total Score 3


Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

The poor workmanship and how unprepared the house on final walk through. The workers had caulk all over the house that still remains, wiring was incomplete and they did a bad job on the screened in porch.

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2021
  • Frankford, DE

Beware, many homes in our development have had serious plumbing issues and we are hoping we wont have the same. They rush to finish these houses that are there are too many issue with craftsmanship. Customer service has been slow to react due to staffing issues.

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Much to be disappointed with

  • Charles G.
  • Verified HomeBuyer
  • November 24, 2021
  • Williamsburg, VA

The folks that are assigned to help you with issues are so over extended that not much gets resolved Promised deadlines have not been met The quality of the buildings. On some things Are substandard

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Lennar - The materials and majority of the workmanship is subpar at best.

  • Randall M.
  • Verified HomeBuyer
  • November 23, 2021
  • Bonney Lake, WA

The materials and majority of the workmanship is subpar at best. I was expecting more from Lennar as I have been in previous developments they have done and didn't see or hear about the issue I am dealing with. When you do get someone to take care of warranty work - they hack and slash it.... instead of correcting flaws the right way, very disappointing to say the least.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Cheaply built

  • Timothy D.
  • Verified HomeBuyer
  • November 20, 2021
  • Menifee, CA

Problems keep popping up at this house. We’ve been here five months and I’ve put in probably 15 work orders. The builder slapped this house together without attention to detail or quality control.

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

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