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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21794 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21794 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Highly recommend!

  • Antonette M.
  • Verified HomeBuyer
  • April 15, 2025
  • Middleburg, FL

I would go through Lennar builder, mortgage and home owners insurance again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • White Plains, MD

Great company and beautiful home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

No communication after sale. Was told items from punch list would be finished in one week still waiting on most. We are seasonal and have not been informed on many of these items. When we did look, they said they were complete and they weren’t.

  • Harold W.
  • Verified HomeBuyer
  • April 15, 2025
  • Punta Gorda, FL

Everything was good until we closed on the house no communication after! Do not buy!

Lennar responded:
Good afternoon Harold and thank you for your feedback on your recent Lennar home purchase. We sincerely apologize for the experience you've ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

My lennar home buying experience

  • Matthew C.
  • Verified HomeBuyer
  • April 15, 2025
  • Brooksville, FL

I found it extremely frustrating that the walk thru time is dictated by lennar and not the buyer. I asked them to send me a calendar invite and was told " we don't do that". My experience with david weeklyvwas amazing and they worked with the buyer. Lennar has a very military like feel to the home buying experience. I wanted a different front door and was told no, I wanted different colored cabinets and was told no. " we at lennar don't do that" is what I was told. In my humble opinion Lennar is a turn and burn company in regards to their buyers. Lennar just cares about the sale. However my ...

Lennar responded:
Good afternoon Matthew and thank you for sharing your recent homebuying experience with us. We're sorry to hear that the home options did not meet your expectations, but we truly appreciate your kind words about your Customer Care Representative, Josh. It’s great to know he exceeded your ...

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 5

Joe

  • Barbara J.
  • Verified HomeBuyer
  • April 15, 2025
  • Dover, DE

Tried very hard to make things right even though house had numerous problems at closing

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Awesome !

  • Luiz H.
  • Verified HomeBuyer
  • April 15, 2025
  • Tucson, AZ

Great builders , easy to work with awesome attitude!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Awesome!!

  • Hariprasad K.
  • Verified HomeBuyer
  • April 15, 2025
  • Apex, NC

It was an awesome journey through out the process from find the best fit plan for our need till closure. Since this is my first time experiencing the process of owning a home, it is memorable. Thanks for the support from Lennar team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Hats off to Lennar

  • Eileen G.
  • Verified HomeBuyer
  • April 15, 2025
  • Palm Bay, FL

Lennar made everything so easy. Ken and Danny were always available if I needed anything. Now that I’ve moved in I just love it! Beautiful and well constructed home with absolutely gorgeous landscaping throughout the community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience but always room for improvement

  • Cynthia G.
  • Verified HomeBuyer
  • April 15, 2025
  • Punta Gorda, FL

We love our home and will ultimately make it ours. However, Lennar could add a few things that would make the buying experience better. For instance, towel bars in the bathrooms, cabinets in the laundry room and pull-out drawers in the kitchen would give the buyer a much better experience by meeting their basic needs. It would elevate Lennar's reputation as a builder. Otherwise, they have been great to work with.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Poor Communication, but good price for house

  • Jessica M.
  • Verified HomeBuyer
  • April 15, 2025
  • Catawba, NC

While our initial sale person with Lennar was amazing, we quickly had bad experiences with everyone else. So many mistakes: names spelled wrong, wrong documents with errors sent, dates being wrong, items not completed after first walk through. am so thankfully I read everything carefully. Communication was horrible. I understand exactly what we paid for, and we are so happy to be homeowners. However, I would never recommend this company to others.

Lennar responded:
Good afternoon Jessica and and thank you for sharing your feedback. We are sorry to hear you feel there was poor communication during your Homebuying experience. We hope that we get the chance to earn back your trust by providing an exceptional Homeowner experience moving forward. If you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Great people and great home

  • Giancarlo P.
  • Verified HomeBuyer
  • April 15, 2025
  • Palm Bay, FL

I have absolutely 0 bad things to say about the home buying process with Lennar. They were nothing but helpful and accommodating. I love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience with the sale team to get the home was excellent

  • Miguel C.
  • Verified HomeBuyer
  • April 15, 2025
  • Winchester, CA

I’ve emailed and called several times and spoke with the builder to get the cover for a sprinkler head that is missing. When we did the walk through it was documented and they said it would be done by the time we moved in, it’s been over a month and there still isn’t any communication on when it’s gonna get done, it’s very frustrating that once you purchase a house from lennar it feels like your concerns are put to the side and that’s not good for a company to promise these things and here we are well over a month with no response. Very disappointing to say the least.

Total Score 4


Quality 3

Trustworthiness 1

Responsiveness 1

A lot of misinformation

  • Cheryl S.
  • Verified HomeBuyer
  • April 15, 2025
  • Santa Clarita, CA

We received a lot of misinformation. About items that were included but really not included. We didn’t realize the home didn’t include this items until walk through, days before closing.

Lennar responded:
Good afternoon, and thank you for sharing your feedback. We are sorry to hear you feel there was a lot of misinformation during your Homebuying experience. We hope that we get the chance to earn back your trust by providing an exceptional Homeowner experience. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 1

I LOVE MY HOME!

  • Kenyatta M.
  • Verified HomeBuyer
  • April 15, 2025
  • Palmetto, FL

I recently had the pleasure of purchasing my new home with Lennar, and I cannot express enough how grateful I am for the outstanding service I received throughout the entire process. From start to finish, everything was seamless, efficient, and incredibly supportive. Realtor Terenia, Loan Officer Trista, and Loan Processor Sedrick were nothing short of amazing. Each of them displayed such attention to detail, professionalism, and care, ensuring that I fully understood every step and that all my questions were answered promptly. Their dedication made what can often be a stressful experience ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unhappy

  • Thomas R.
  • Verified HomeBuyer
  • April 15, 2025
  • Moncks Corner, SC

Seems like they cut corners to hurry up job. No linen closet that was on plans. House wasnt clean when we moved in. Floors dirty garage not cleaned. Garage door step covered in mud. This is my 5th house and worst land scape job i have ever seen. Cut corners dead grass. Things just cheaply done. Problem with missing cables. Called lennar and they say not our problem. How could they do an inspection and not catch these things.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

it was okay some things weren’t fixed with the home and the back yard wasn’t completed durimg construction

  • David F.
  • Verified HomeBuyer
  • April 15, 2025
  • Milton, FL

the house is nice but don’t feel like lennar will fix problems that they say they will.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lack of compassion and communication

  • Deborah B.
  • Verified HomeBuyer
  • April 15, 2025
  • San Antonio, FL

Very confusing, offers of help were hollow

Lennar responded:
Good afternoon, Deborah, and thank you for sharing your feedback. We’re committed to continuously improving our processes to provide a better homeowner experience. If you would like to share details or there are any outstanding items you'd like us to follow up on, please feel free to email us at CorporateCustomerCare@Lennar.com and reference this review. Moving forward, if you have any warrantable items or questions, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 3

Outstanding service!

  • Luis V.
  • Verified HomeBuyer
  • April 15, 2025
  • Kenly, NC

Great experience from the initial orientation to closing. Very responsive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible Closing Experience

  • Michael D.
  • Verified HomeBuyer
  • April 15, 2025
  • Punta Gorda, FL

Lennar was only interested in making the quarterly numbers NOT the satisfaction of the buyer. We had a terrible closing experience. We did not get thngs completed in a timely fashion and were pushed the entire time to "just close". I will NOT ever buy another home from Lennar!!!

Lennar responded:
Thank you, Michael, for sharing your experience with us. We are sorry to hear that your closing experience did not meet your expectations. If there are still outstanding warranty items to be resolved, please send us an email with details and reference this review to: CorporateCustomerCare@Lennar.com so we can follow ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

2nd Lennar Home!

  • Sheila P.
  • Verified HomeBuyer
  • April 15, 2025
  • Sparks, NV

We recently purchased another Lennar home in Sparks (Eaglewood at Five Ridges) with my mom as her primary residence. We also live in a Lennar home in Reno that was built in 2021 and really like it. The homes are not perfect, like with any builder, but in general Lennar produces a quality product. Pros: Great home below median $/SF in a good area. Jennifer with Lennar Mortgage was amazing and really went the extra mile to get us in the home. Lending terms were the best available by far. Everyone on the team that we worked with was very friendly and helpful. Cons: Lower quality base ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Wonderful Experience!

  • Victoria C.
  • Verified HomeBuyer
  • April 15, 2025
  • La Pine, OR

This was the fourth home I have purchased and it was the smoothest experience by far. Michelle and Christina were amazing throughout the entire process. Moving into a brand new home with no flaws found yet, had been a comforting and priceless experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thank you

  • Laura G.
  • Verified HomeBuyer
  • April 15, 2025
  • Henderson, NV

I wish better quality

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

It was okay.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Kissimmee, FL

Going from a custom build where I got to pick every last detail, to this type of a build where I get no choices was hard. We knew what model we wanted, we knew what development we wanted but after that we really didn’t get any choices. Colors, what lot, front patio or not and the timeline; there are zero choices. Also on paper the development looks great. But once you’re in you’ll find the garages are barely big enough for your car, let alone extra space for storage. A full size truck does not fit on the driveway without blocking the sidewalk, so everyone parks at least one car on ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Poor Quality

  • Parveen K.
  • Verified HomeBuyer
  • April 15, 2025
  • Pilot Point, TX

poor quality things instal in the house. like bathroom, and no basic feature in house like towel hanger, bathrrom glass door and many more.never recommend to anyone to buy from lennar

Lennar responded:
Good afternoon Parveen and thank you for sharing your feedback. We are sorry to hear that your home did not meet your ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

VERY happy!

  • Elyssa C.
  • Verified HomeBuyer
  • April 15, 2025
  • Ranson, WV

We were very happy with our buying process from start to finish! Everyone was extremely helpful during our walkthroughs and have been available for any issues we've had since we moved in. They even sent men out to check that I closed my garage door when I was running late for work and thought I had forgotten. We feel very taken care of by Lennar, and are very happy we went with them for our home instead of other builders in the area.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

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