Lennar Reviews

Response time to requests for repair is unacceptably long

Great experience until closing, the people that deliver the house to me was terrible unwilling to help with the issues detected at closing

Overall the Lennar team that helped my family buy our home was great

Overall, this is a good home buying experience

The loan process was not the easiest.

Roseanne was awesome so was Ken. Issues are with the two guys who field calls when their are issues Bert and the other guy can’t remember his name really don’t want to.

I first became acquainted with Lennar when I moved from the East to west coast and settled in Las Vegas. I like the homes and use of space. I just brought my second Lennar home and I see the same issues. The first one is the entry way into the master bedroom is always smaller than the rest of the other door ways always making it hard to move furniture into the room. There is always a little space then the entry way. Also some of the electrical outlet and switches are always in the wrong spaces. I did have some issues once I moved in but they were fixed as soon as they were pointed out. Some other issues like stripped screws and uneven cabinets are the tradesman but then its the project manager which should be checking those issues but prob does not do so. While your in the process of buying everyone is attentive as soon as you close nobody is interested anymore. ... More

Spec house. Know what you’re buying, lennar is there for money.

There has been nothing positive about buying my Lennar home! I do not recommend!

A very good experience.

Constant staff turnover and poor communications.

Not a good experience. Once they sold their home. They dont care about your issues. Built wrong foundation. Many many delays in completion.

Resposiveness to isses and taking care it as soon as possible

I really enjoy my new townhouse

Lennar is outstanding! Highly recommend

This is my first home but I will avoid Lennar in the future. The craftsmanship and finishing is of poor quality and downright lazy. Crooked cabinets, terrible paint and caulking, etc.

Enjoyed the home buying process and all that Lennar offers with their incentives.

Lennar and Lennar Mortgage made the home buying process seamlessly easy. You hear horror stories of the home buying process, my wife and I experience was great!!!

Good respond to issue. Good job

The site Manager Alex made the transition process so easy and she was there every step of the way.

They did a beautiful job!

Lennar is my Favorite builder

Great experience, home is more than expected

Prior to loan approval sales force was very aggressive. After sale survey is completed multiple times. Alley at garages is far too small. No walking path front to back of property nor to commons open space.

We were placed on the "VIP" list for our home in the volatile Colorado home buying market in November 2020. 48 hours before going under contract on an agreed price, we were told that our signing date was going to be pushed back a few months ( Due to covid of course ) and there would be a 20K plus price increase. We were told by a Lennar employee that the reason for the increase was because Lennar was underselling their homes so they increased prices to generate profits (this employee also stated this to our realtor ). We still continued our purchase despite the increase because if we hadn't, we would have had to start the whole home buying process again and Lennar knew this. On the joyous day when we were able to move into our dream home, we were presented keys to our home that didn't fit our lock. After trying a variety of keys we were given a universal "construction" key to come and go from our new home. When I called two days later to see when Lennar was going to fix this issue, I was told that I needed to call a locksmith. As I write this my solar panels aren't operational but my neighbors who moved in weeks after us has there's working, Lennar failed to install the gas line to our furnace , and we have had a variety of issues that Lennar deflects responsibility elsewhere. At the end of the day, our home is awesome! We haven't moved in 30 years. I never thought I would ever have a home built for our family. Its a beautiful investment. I simply wish our homebuying experience wasn't tarnished with so many unfortunate issues that Lennar doesn't really care about. But why should they, they have their money. I have addressed my concerns with several employees of Lennar, including the president of the Colorado area. I was told by a "customer service manager" regarding the furnace not having a gas line installed that the line was probably stolen. That during construction bandits raid new home construction taking hoses. I told this gentleman that the LENNAR PLUMBER apologized to me stating that it had never been installed and how it passed inspection was baffling. Still the customer service manager stuck to the theft explanation. I did my homework before choosing a Lennar home. I was excited. I thought we went with the best choice. I now wonder what KB, Taylor Morrison, Oakwood, and D.R. Horton's customer service looks like. In conclusion, in all fairness, I would like to think our circumstances are the exception to the norm. With all of the unique issues we've encountered, Lennar hasn't offered the curtesy to make up for their shortcomings. For me it's not about compensation. Its the principle of Lennar living up to their own hype. We LOVE our home and our new community. Our Lennar "everything included" home came with SO much that wasn't listed in the fine print! ... More