Lennar Reviews

Regarding responsiveness to issues and concerns they were always prompt with satisfactory outcomes. Most of the issues were minor. The only major issue was they initially changed the closing date to a later one than originally promised. But my complaint resulted in an extra effort to complete construction and honor the original closing date for which we were very grateful.

Our experience hasn’t been exceptional; however it has been a learning experience.

Great experience from Sales to Closing. Delays with outstanding issues from 30 day punch list. Quality and Professional Staff

Easy home buying, the home come with nice upgrades. Home was built and we moved in on the projected date.

Everything went smooth and I am not complaining, I am happy but if you have a choice to build yourself which is better. If not lennar is good builder to choose out there thanks lennar.

5 months and still have a few same issues since I moved

Aside from some paving issues on the street, the community is great and I love the home.

The floor plan is what caught my attention. However, for the amount invested on this new beautiful home, I was a little disappointed that the house didn't and wasn't equipped with a door bell, a water spicket and lightning in the backyard.

Reasonable, but expect delays in the response time on warranty repairs

We find all of the personnel to be straight forward and service oriented. COVID has made it hard to get "quality subs" many lack depth of experience to do their trade.

Outstanding team (Jen, Jenni, Rich and team), outstanding builders, outstanding product! I love my new Lennar home! Exceptional workmanship and attention to detail!

We really enjoyed working with Joe. He was the real face of Lennar for us. Always took the time to explain things and respond to calls and texts in a reasonable amount of time. I would work with Joe again and refer him to friends and family who are looking for a home!

Not what we were shown or promised.

The steps leading up to closing were great. The staff was engaged and responsive. Since closing, I have had several quality control issues with the home that have not been fixed despite being raised to Lennar for resolution. I think there is a clear gap in how they deliver continuous support after closing and it leaves a bad mark on the experience. The subcontractor interaction does not feel properly managed by lennar and becomes an almost home owner responsibility to manage the subcontractors. There has been high turnover in our after closing lennar support staff that may play a part but that should be handled better by lennar so the homebuyer doesn’t pay the price. The people at lennar have been very nice and are trying to be helpful but the larger processes at play seem to be broken in post purchase support. There isn’t even a way to see the status of requests without calling a lennar rep. This feels like a service desk 101 feature to allow the user to see their status. ... More

The price was good for what I was getting! And eveything except washer and dryer included!!

Sales person of no help.

There is no other homebuilder as trustworthy as Lennar

Not sure if it's Lennar or Prime Management, but response to problems/requests is problematic

Still have an unresolved issue.

Overall I was pleased with the process. A recommendation I would make is to have the final (warranty) walk through 3 days before closing so there is time to take care of any issues.

Low quality materials used and left the finishing work undone and promised to be taken care of at time of closing but later they don't care. Keep putting work orders and they ask for phone appointments and virtual appointments but work not done and they close the tickets without completing it. Even the area manager don't respond to email sent. Really disappointed.

Confusion about close dates resulted in lost $$, lost items, lost sanity and lost time. Would not recommend to people we like.

The home buying experience was good. Some of the issues and quality of appliances and workmanship was a not good, but when we addressed issues, the responses were very good.

great service the people are outstanding

Overall it was a good experience