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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20947 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

20947 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Compared to the stories we have heard from people dealing with

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2021
  • Anna, TX

Compared to the stories we have heard from people dealing with other builders in town, we don't have much to complain about. However, you can see where they used subpar materials and cut corners to meet deadlines.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Make sure you ask questions.

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Crandall, TX

Make sure you ask questions.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Many flaws

  • Sergio C.
  • Verified HomeBuyer
  • November 30, 2021
  • Vista, CA

The workmanship quality overall is very poor. Attention to detail is simply not there. I detected many issues with my home. Honestly, it feels like they rushed production of these homes and whoever "supervised" the different tradesmen working on these homes did a poor job. The one saving grace about Lennar is that they do stand by their one year warranty and get whatever problem you have fixed eventually.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar - Other then the sales person I used who was terrific, other issues

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Naples, FL

Other then the sales person I used who was terrific, other issues were very difficult to have addressed. Phone calls and emails to customer service go unreturned until you threaten to go to corporate. The house overall is very nice however there were several repairs that had to be made that were mostly cosmetic in nature. I would be hesitant to buy from this builder again. Sorry Lennar but you asked for it!

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

So bad responsive to issues

  • Nancy B.
  • Verified HomeBuyer
  • November 30, 2021
  • Kissimmee, FL

any issue with the property takes too long to get fixed, there was a week with the elevator not working

Lennar responded:
Hi Nancy, thank you for sharing your experience. We are sorry to hear about the poor responsiveness you have experienced with getting items corrected in your home. If you have anything outstanding that we could assist, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 1

They delivered on time and responded to my questions.

  • Britto B.
  • Verified HomeBuyer
  • November 30, 2021
  • Huntley, IL

My experience with this builder was smooth and professional. I am a first time home owner and the process was not intimidating.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Experiencia was great and smooth.

  • German U.
  • Verified HomeBuyer
  • November 30, 2021
  • Kissimmee, FL

Experiencia was great and smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They use wood frame which is why I gave a low grade on quality

  • Lesly R.
  • Verified HomeBuyer
  • November 30, 2021
  • Mount Dora, FL

They use wood frame which is why I gave a low grade on quality of materials. This being florida block homes survive better in extreme weather conditions.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar - A wonderful experience throughout the building process.

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Noblesville, IN

A wonderful experience throughout the building process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good quality control and excellent customer service follow up.

  • David P.
  • Verified HomeBuyer
  • November 30, 2021
  • Buckeye, AZ

Good quality control and excellent customer service follow up. Thank You!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Organized buying experience.

  • Samantha L.
  • Verified HomeBuyer
  • November 30, 2021
  • Las Vegas, NV

Love this property! Home buying made easy. Tyler is the best!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everyone we worked with was nice and helpful

  • Dayna J.
  • Verified HomeBuyer
  • November 30, 2021
  • Noblesville, IN

Everyone we worked with was nice and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of communication

  • Michael B.
  • Verified HomeBuyer
  • November 30, 2021
  • Mount Holly, NC

Poor communication, broken promises, poor quality. I would recommend using a different builder.

Lennar responded:
Hi Michael, thank you for this review. We would like to apologize for any issues you faced with communication and final quality of your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

The home was rushed and the builder was not checking the contractors work. It is a nice home for the value and some may have different experience than me - but...

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Forney, TX

Make certain everything is done right before you sign off with the quality assurance person. Once you sign that and then you close, you have warranty to deal with. Warranty has been horrible to deal with. They can only complete one item at a time. I wish my Home buying experience would have been better.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

The Good, Bad, and the Ugly

  • Laurie M.
  • Verified HomeBuyer
  • November 30, 2021
  • Sparks, NV

It’s been a roller coaster ride since we first sat down with the Lennar sales person. Lots of attitude, miscommunication, and mistakes. It wasn’t until we contacted the Lennar Division President that we got some real answers and satisfaction. Our first customer service “after the sale” person was lame. We didn’t get a day of possession celebration or gift and he told us that the foundation and walls being out of square was “normal” and that’s how Lennar builds homes. We were told to feel fortunate that we didn’t have some of the problems that other Lennar buyers were experiencing. Our latest ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

The staff was outstanding

  • Allen L.
  • Verified HomeBuyer
  • November 30, 2021
  • Lanham, MD

Lennar has nice homes. However, the sound proofing is terrible

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 5

It was an easy transaction and the people involved were very helpful

  • Laura R.
  • Verified HomeBuyer
  • November 30, 2021
  • Saint Helens, OR

Houses are great and you get what you are promised

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great until you move in

  • Megan J.
  • Verified HomeBuyer
  • November 30, 2021
  • Fontana, CA

The sales experience was easy and great! Many promises during walk through and signing- after that ghost town to any issues

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - Master bathroom is the same size as the guest bathroom.

  • Tanina P.
  • Verified HomeBuyer
  • November 30, 2021
  • Katy, TX

Master bathroom is the same size as the guest bathroom. And there are no linen closets.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - Great customer service and responsiveness

  • Benedict M.
  • Verified HomeBuyer
  • November 30, 2021
  • Conroe, TX

Great customer service and responsiveness

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience buying a Brand New Home !!!!

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Henderson, NV

We are so pleased with Lennar and the entire process. We saw the Adonis Model and I said “I found my Forever Home!! We put a deposit down on a premier lot (just foundation) and had to wait 5 months to move into our Brand New Home!! It all worked out beautifully!! Moved from CA, sold our home and now we are enjoying our Beautiful New Home Forever !! Thank you Lennar and all the employees! You’re all Fantastic!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Value for the money

  • Judith L.
  • Verified HomeBuyer
  • November 30, 2021
  • Buckeye, AZ

They have been very responsive

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

the distrust and lip service they provide

  • Katrina Y.
  • Verified HomeBuyer
  • November 30, 2021
  • Dunwoody, GA

please read reviews prior to purchasing from this builder. They are not off. I wish I had. my comments are all based off things I experienced and NOT what I saw on a review. I didn't see a review until the closing and then realized I was experiencing just what was being described from multiple reviews online

Lennar responded:
Hi Katrina, thank you for writing a review. We would like to apologize for any frustrations and disappointment caused with your new home purchase. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Easy to communicate with the sales

  • Weng W.
  • Verified HomeBuyer
  • November 30, 2021
  • Sun City Center, FL

Easy to communicate with the sales

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Salepeople

  • Carol R.
  • Verified HomeBuyer
  • November 30, 2021
  • Raleigh, NC

We especially want to recognize Helaine Teschler and Keith Neuroh for their friendly and responsive nature. A great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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