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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20948 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

20948 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Wondering when we will receive the privacy shrubbery along the

  • Dennis S.
  • Verified HomeBuyer
  • October 26, 2021
  • Port Charlotte, FL

Wondering when we will receive the privacy shrubbery along the west end southern boundary. The east end has that privacy shrubbery. The west end of the property needs the privacy the east Enders enjoy. When?

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

I like them they are great

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2021
  • Princeton, TX

Great experience with Lennar have no problems so far!!

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - The disparity of supply and installation in homes in the same

  • Rahul S.
  • Verified HomeBuyer
  • October 26, 2021
  • Maple Grove, MN

The disparity of supply and installation in homes in the same community is high, the prize was ever increasing though

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - I’m very satisfied with the quality

  • Huanyan L.
  • Verified HomeBuyer
  • October 26, 2021
  • Pendergrass, GA

I’m very satisfied with the quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - overall, we had a good experience :)

  • Vatsal S.
  • Verified HomeBuyer
  • October 26, 2021
  • Cedar Park, TX

overall, we had a good experience :)

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar's team is great!

  • Randall P.
  • Verified HomeBuyer
  • October 26, 2021
  • Osseo, MN

Our sales professional, Letta, was terrific throughout our process -- shopping, negotiation, and closing. After spending nearly two years deciding on floorplan and location, we closed on our new home in thirteen days! Letta made the process easy, and she continues to be an excellent resource after the sale! Like any new home, we've had a few small issues. Lennar's customer service team -- especially Mike and Sarah -- has been exceptional with their response and follow-up.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Construction manager and the crew

  • Alexis M.
  • Verified HomeBuyer
  • October 26, 2021
  • Apex, NC

A great combination of quality, value and service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth process and everything included

  • Timothy S.
  • Verified HomeBuyer
  • October 26, 2021
  • Frederick, MD

Quick process and great use of space. Each home buying step seemed to be organized and thought through. I would change a few architecture/design items about the house but overall satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We especially liked the concept of packaging options for upgrades

  • Paul G.
  • Verified HomeBuyer
  • October 26, 2021
  • Fredericksburg, VA

We especially liked the concept of packaging options for upgrades to the basic home rather than individual pricing each option. Although the selections with the packages were somewhat limited, they represented current trends in home construction,

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Home buying made easy

  • Hira B.
  • Verified HomeBuyer
  • October 26, 2021
  • Baltimore, MD

Loved the ease of contacting the agent and getting through to the final process. Everything was easy and convenient and mostly done online.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Impressed how quick they were to react to a warranty issue.

  • Anthony C.
  • Verified HomeBuyer
  • October 26, 2021
  • Punta Gorda, FL

I had a great expierence from the start with my salesman Brooks, to the building manager Jason and the financial people I never got to meet face to face. Ended up requiring more down than expected, but overall pleased with the experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lack of standing behind their work because it is not a custom built home.

  • Debra T.
  • Verified HomeBuyer
  • October 26, 2021
  • Anaheim, CA

While Lennar has an upgraded feel it is still just a track home. Do not expect the quality of a custom built home. They did not live up to their what is included value. A few things were down graded and some not included at all.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Great experience to buy from Lennar.

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2021
  • Waxhaw, NC

Great experience to buy from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall very good experience, Process was smooth.

  • Carl V.
  • Verified HomeBuyer
  • October 26, 2021
  • Punta Gorda, FL

Overall very good experience, Process was smooth.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Great Product & Responsiveness from Agent and Onsite Construction Manager

  • Mark W.
  • Verified HomeBuyer
  • October 25, 2021
  • Gallatin, TN

Great product delivered on time with quick responsiveness from the agent and the on-site construction Manager.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Did not meet expectations

  • Robin R.
  • Verified HomeBuyer
  • October 25, 2021
  • Mount Dora, FL

Whoever inspects the homes during construction were not checking them carefully. Lennar makes you jump through hoops to have your own inspectors come in.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Got the house done on time! Good Responsiveness

  • Scheidt R.
  • Verified HomeBuyer
  • October 25, 2021
  • Cornelius, OR

Lennar got the house done on time, kept us updated bi-weekly. Everything was on schedule and professional. When things came up after we moved in they responded to us and fixed issues. If we needed a subcontractor like sprinkler person we got the phone number. Everyone was very nice. No bad surprises. The houses are not high end by any means but nice for the money. We are happy.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Workorders has not been completed from the purchase of the house

  • Raymond B.
  • Verified HomeBuyer
  • October 25, 2021
  • New Port Richey, FL

We still have a cabinet that does not have a door and our other work order that we opened about the house has not been started. No one has contacted us back regarding these issues.

Lennar responded:
Hi Raymond, thank you for your review. We want to apologize for the issues you have faced with getting work completed in your new home. If there are any items you would like us to follow-up on, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I like the responsiveness from Warranty department to fix issues.

  • Arijit C.
  • Verified HomeBuyer
  • October 24, 2021
  • Arlington, TX

I like the responsiveness from Warranty department to fix issues.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great people

  • Qi Y.
  • Verified HomeBuyer
  • October 23, 2021
  • Frederick, MD

The home buying experience was great. Brad Broseker and Steve Mustin were really great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The sales representative at the Merced location

  • Sarvesh A.
  • Verified HomeBuyer
  • October 23, 2021
  • Merced, CA

They give quality houses, but I think the mortgage department is over-stressed and thus people in that department sometimes give wrong information verbally, maybe without checking it properly. Later on, they deny they gave that kind of information. Over a good experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Great builder I would reccomend

  • John M.
  • Verified HomeBuyer
  • October 22, 2021
  • Henderson, NV

Great builder I would reccomend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Do a thorough walk through, expect many discrepancies.

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2021
  • Chula Vista, CA

Do a thorough walk through, expect many discrepancies.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 4

simple things over looked due to speed of build

  • Robert H.
  • Verified HomeBuyer
  • October 22, 2021
  • Longs, SC

I have walls that are not straight and bow out. The finish work with bot the drywall and paint is terrible. You can feel under the carpet how uneven the subfloor is. I was missing the power cable that wires the tankless hot water heater to the house so we had no hot water when we moved in. The HVAC unit was installed incorrectly, had to have the HVAC company back twice to fix. Drywalled over the light switch in the hall.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - It was our first home buying experience, and I was hoping to

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2021
  • Las Vegas, NV

It was our first home buying experience, and I was hoping to enjoy it. Overall they did ok, but the mortgage part with constant postpones and delays was frustrating. Moreover, the construction manager was very irresponsible and would not fix stuff that we noted during the walkthrough.

Lennar responded:
Hi, thank you for writing a review. We apologize for any issues you have faced with getting items corrected in your new home. If you have anything outstanding that still requires attention, please send us a message at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

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